Human Resources

• Support the implementation and optimization of the Infor Workforce Management (WFM) system
• Serve as the subject matter expert (SME) for time and attendance processes
• Ensure a seamless transition from current systems to the Infor platform while maintaining compliance and operational efficiency
• Develop and maintain standard operating procedures (SOPs) for the new system
• Provide training and support to HR teams, managers, and end users on the new platform
• Identify and resolve discrepancies in timekeeping data during and after implementation
• Collaborate with IT, HRIS, and external consultants to configure time and attendance modules within Infor
• Map current time and attendance policies to the new system
• Define and document business requirements, pay rules, scheduling logic, and exception handling
• Participate in system design sessions, user acceptance testing (UAT), and data validation
• Ensure accurate migration of historical time and attendance data

HR Time & Attendance Specialist

• Promote continuous development efforts to refine HR processes and boost service delivery.
• Find opportunities for automation and implement solutions that increase efficiency.
• Partner with cross-functional teams to standardize HR workflows and eliminate process redundancies.
• Build and maintain quality assurance frameworks to ensure accurate, compliant, and high-quality HR services.
• Conduct regular process and data audits, implement corrective actions where needed, and track the progress of improvement initiatives.
• Act as the document controller for HR Standard Operating Procedures (SOPs), ensuring consistency, governance, and adherence to established standards across HR operations.
• Define, assess, and improve HR service benchmarks and SLAs, ensuring consistent performance and operational excellence.
• Analyze trends, perform root cause analysis, and recommend data-driven improvements.
• Collaborate with HR leaders, GEO teams, and key stakeholders to align HR service improvement actions with delivery objectives.
• Provide actionable insights and recommendations through HR analytics and performance reporting.
• Promote best practices and foster a culture of continuous improvement across the HR function

HR Quality and Excellence Expert

• Own the operational running of our compensation cycles (mid-year and annual), working within the Radford job architecture and salary ranges already in place
• Maintain and update salary benchmarking data (Radford Global Technology Survey), ensuring ranges remain competitive at the 50th percentile against PE-backed fintech peers
• Support the rollout of our Compensation Philosophy to the wider organisation
• Advise on pay decisions for new hires, promotions, lateral moves and for acquisition companies — ensuring internal equity and market alignment
• Manage the operational management of the Management Incentive Plan (MIP) in partnership with PE owners, Advent, including participant tracking, modelling, and documentation
• Map and assess current benefits provision across all 10 countries (Bulgaria, UK, France, Italy, Ireland, Netherlands, Hungary, Germany, Austria, Belgium, Portugal) against local market norms and employee expectations
• Maintain clean, accurate compensation and benefits data — you are the source of truth

Compensation & Benefits Specialist

• Partner with Global BPs, fellow Regional BPs, COEs and local leaders, managers and employees to plan for and execute HR programs, initiatives
• Act as the subject matter expert on US labor law
• Lead or contribute to site HR activities/events
• Collaborate with teams outside of HR on cross-functional projects
• Collaborate with Global HRBPs, Talent & Culture team and other HR COEs on HR program readiness
• Review and analyze regional and country-level employee engagement results
• Develop knowledge of Progress's various organization and build relationships with key stakeholders
• Advise and support managers and employees through performance assessment/feedback program execution
• Act as the primary point of contact for employee relations issues
• Play a key role in various aspects of the M&A lifecycle
• Collaborate closely with the HR Services team on transactional/operational HR responsibilities
• Independently review and successfully resolve high-complexity issues and situations

Human Resources jobs in Bulgaria

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HR Time & Attendance Specialist

HR Quality and Excellence Expert

Compensation & Benefits Specialist

Senior Regional HR Business Partner