Field Engineer

• You will be servicing AX/XP/MR/CT Imaging Equipment in the Tulsa, OK area.
• Customer Service Engineer Level based on prior experience.
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Ensure that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• Provides mentoring to other CSE’s on all competencies and responsibilities.

Medical Imaging Field Engineer 2

• Provide highly visible customer support through on-site installation.
• Oversee necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Instruct customers in the operation and maintenance of the system.
• Engage with customers to understand their analytical workflows and tailor service offerings.
• Enhance account profitability through efficient service execution and by identifying revenue opportunities.
• Maintain assigned assets, including tools, test equipment, and service parts inventory.
• Attend higher level certification through company sponsored training & development offerings.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities.

Field Service Engineer – Oklahoma City

• Provide technical support for gaming, fintech, and loyalty equipment, ensuring optimal performance
• Troubleshoot and resolve hardware, software, and system issues, including root cause analysis
• Perform preventative maintenance and assist with installations and site surveys
• Serve as the primary customer contact for service-related issues, delivering a high level of customer satisfaction
• Maintain accurate inventory of parts and complete service reporting in a timely manner
• Support team members and assist at other locations as needed
• Travel within the assigned service area and occasionally beyond as business needs require

Field Service Technician – Casino/Gaming

• Provide direct supervision of subcontractor’s activities and material receiving on projects
• Support on-site construction activities and ensure project specifications are met
• Collaborate with project teams and resolve technical issues
• Oversee quality control, track progress, and communicate with various stakeholders for successful project completion

• Commissioning of CV Technology explosion mitigation systems.
• Verify the functionality of the CV Technology protection system
• Providing familiarization training for plant personnel
• Provide outstanding service to our clients
• Emergency services in the event of system activation
• Completion of written reports for any site visit; commissioning, maintenance, or emergency service.
• Submitting personal expenses and booking travel accommodations
• Quote spare parts and/or services

Field Service Technician – Travel-Based

• Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment
• Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems
• Maintain and protect Munters equipment and property
• Respond in a timely manner to all requests for service from customers or management
• Provide customer training on Munters equipment
• Provide technical feedback on equipment using detailed field service reports
• Understand that Field Service’s major role is one of instant response to customers’ needs

Field Service Technician, HVAC – Data Center

• Work within hospital radiology environment to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution, and will work as a member of the local team to provide efficient service delivery to all accounts within his/her assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.

Field Engineer Apprentice

• Perform installations, inspections, verification, corrective and preventive maintenance to ensure the successful operation of CAS Affera systems.
• Maintain and submit technical records and documentation as per regulatory requirements.
• Provide information from experiences in the field to colleagues in the office as well as updates to the database.
• Provide input to service processes to ensure continuous improvement and evolution of the Field Service organization.
• Provide input to Engineering and Manufacturing for upgrades to Affera products.
• Participate in the development and delivery of technical training to our distributors, partners, agents, and technically qualified representatives of customer base.
• Help facilitate the smooth introduction of new products to customers by participating in design improvement discussions.
• Investigate, analyze, and recognize trends in technical data as it relates to Affera products.
• Participate in special projects as requested by the US Field Service Manager or designee.
• Participate in and provide technical training to physicians, EP technicians and department managers at customer sites.

Field Service Engineer III

• Installs, operates, maintains, repairs and modifies equipment
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations
• Analyzes and evaluates products and related performance
• Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time
• Installs, upgrades and removes products ensuring coordinative engineering field change
• Maintains effective customer communications and relations
• May provide onsite training of customer support personnel

Field Service Engineer, 4+ Years

• Perform and train on major component replacements and repair services as needed across the Invenergy fleet.
• Assure all operations and maintenance activities are performed in a safe manner consistent with established Invenergy policies and procedures.
• Collaboratively represent Invenergy and the Field Service Group to internal and external parties.
• Troubleshoot mechanical and electrical faults in multiple equipment platforms
• Train site personnel in Operations activities including: Safety, Preventative Maintenance, Reactive Maintenance, and Ops Support System.
• Lead teams to perform major component replacements and repairs on multiple equipment platforms and component manufacturers.
• Troubleshoot complicated electrical, mechanical, and hydraulic problems
• Understand electrical, mechanical, and hydraulic functions of multiple equipment platforms
• Perform equipment and site inspections and compile associated reports.
• Complete daily and monthly reporting requirements.
• Write and revise procedures and documents on how to perform each component replacement.

Field Service Technician – 100% Travel

• The Field Service Technician - Electrical Testing will be responsible for performing electrical testing, maintenance, and repair services on electrical distribution systems and equipment.
• Field Service Test Technicians travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems.
• Instrument transformer tests.
• Power transformer testing - Doble, TTR, Insulation Resistance, etc.
• Test both electro-mechanical and solid state relays.
• Cable testing - Tan Delta, Power Factor, VLF, DC Hipot.
• Automatic transfer switch troubleshooting.
• Low, Medium and High voltage switchgear and circuit breaker testing.
• Moderately complex relay calibration and power metering.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

NETA Field Service Technician

• You will be servicing AX/XP Imaging Equipment in the Oklahoma City, OK area.
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Ensure that all tool and test equipment expiration dates are managed, and that no overdue calibration test equipment is used or maintained in the field and usage of tool and test is documented on eFSR.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• Provides mentoring to other CSE’s on all competencies and responsibilities.

Medical Imaging Field Service Engineer

• Perform on time and accurate Preventative Maintenance in one or more modalities of equipment
• Assist more experienced field engineers with equipment installation
• Work with experienced field engineers on basic troubleshooting and service repair needs on designated equipment
• Communicate and partner with teammates and colleagues
• Effectively communicate with customers to ensure resolution and proper follow-up
• Recommend value-added services to help customers run their business efficiently
• Maintain customer service logs and internal service records in a timely manner
• Utilize GEHC escalation process and work closely with region and national support to define corrective action plans to resolve customer issues
• Serve as a member of the account community for key accounts
• Effectively engage commercial counterparts, identify sales leads, and assist with promoting revenue programs
• Focus on customer needs and enhance relationship with customers

Field Service Engineer

• Install, troubleshoot, and repair mammography imaging systems, including fixed and rotating gantry assemblies.
• Diagnose and repair mechanical and electromechanical gantry components, including: Motorized arms and rotational assemblies, Compression paddles and drive mechanisms, Bearings, counterbalances, encoders, belts, and lead screws, Positioning sensors, interlocks, and safety systems.
• Perform system level fault isolation across mechanical, electrical, and software domains.
• Conduct mechanical alignment, motion verification, and system calibration in accordance with manufacturer specifications.
• Restore system operation following mechanical failure, component wear, or functional misalignment.
• Support system installations, relocations, and de installations, including: Gantry assembly and disassembly, Mechanical alignment and structural setup, Post installation functional validation.
• Perform hardware and software updates following approved service procedures.
• Verify system performance after repairs, modifications, or upgrades.
• Accurately document troubleshooting activities, repairs performed, parts replaced, and system status in service management systems.
• Follow applicable MQSA, FDA, radiation safety, and internal quality system requirements. Maintain required service records and technical documentation related to imaging equipment repairs.

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