Field Engineer I

Aristocrat

Field Engineer I supporting flawless gaming systems and providing technical support at Aristocrat. Engaging in pre-sales consultation and implementing gaming solutions.

Posted 6/17/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesJuniorMid-Level💰 $45,500 - $84,500 per yearWebsite

Tech Stack

Tools & technologies

KubernetesLinux

About the role

Key responsibilities & impact

Serve as the primary technical contact for assigned customer sites
Plan, coordinate, and complete software installations, upgrades, and hardware configurations
Troubleshoot technical issues related to software, firmware, and hardware
Develop and manage project plans, ensuring timely execution
Furnish post-installation aid to preserve system stability and customer happiness
Collaborate with collaborators to ensure adherence to all regulatory and operational requirements
Document processes and compose detailed reports to support continuous improvement
Manage multiple tasks independently in a fast-paced, evolving environment
Travel up to 75% to support client locations and project activities

Requirements

What you’ll need

Associate’s degree in Information Technology or a related field (or equivalent experience)
2+ years of relevant technical experience
Strong knowledge of Windows and Linux server environments, virtualization, and networking concepts
Experience with database administration and enterprise networking technologies
Familiarity with clustered servers, containers (e.g., Kubernetes), and SAN environments is a plus
Proficiency in Microsoft Office suite (Outlook, Word, Excel, Teams)
Technical certifications such as A+, Network+, Microsoft, or Cisco are a plus
Must be eligible to acquire relevant gaming licenses, including Tribal Gaming Licenses
Ability to lift up to 75 lbs during hardware installation
Must be able to travel and work in varying environments, including customer sites with noise or smoke exposure.

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows serverLinux servervirtualizationnetworkingdatabase administrationenterprise networkingclustered serverscontainersKubernetesSAN environments

Soft Skills

project managementtroubleshootingcustomer servicedocumentationindependent task managementcollaborationadaptabilitycommunicationtime managementproblem-solving

Certifications

A+Network+Microsoft certificationCisco certification