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About the role
Key responsibilities & impact- Provide high-level technical support and service to customers
- Troubleshoot and resolve complex technical issues
- Perform maintenance and repairs
- Provide training and guidance to customers and junior technicians
- Impact the efficiency and reliability of service operations
- Enhance customer satisfaction and support business growth
Requirements
What you’ll need- Minimum of 2 years of experience in a technical service or field service role
- Strong technical knowledge and troubleshooting skills
- Ability to work independently and manage multiple tasks
- Associate's degree in Engineering or a related field; Bachelor's degree preferred
- Experience with Honeywell products and systems
- Customer-focused mindset
- Strong problem-solving and decision-making abilities
- Ability to train and mentor junior technicians
Benefits
Comp & perks- employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supporttroubleshootingmaintenancerepairsproblem-solvingdecision-making
Soft Skills
customer-focusedindependent worktask managementtrainingmentoring
Certifications
Associate's degree in EngineeringBachelor's degree in Engineering
