Field Engineer

• Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
• Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
• Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
• Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Field Service Technician

• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devises and implements preventative maintenance programs and maintains performance and service records for equipment.
• Manage region and schedule to facilitate all aspects of technical / engineering work required to support all products supported and serviced by the technical department.
• Responds to customer requests for emergency service.
• Determines cause(s), troubleshoots and takes corrective action.
• Provides guidance to customers to include Doctors, Nurses and hospital Biomedical engineers along with Field Service Specialists and/or Representatives and assists when customer satisfaction issues arise.
• Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
• Completes paperwork, documentation and administrative tasks per policy and procedures.
• Complete, clear and timely update in the Service Management System related to Workorder, Orders.
• Complete all processing of RMA returns to support individual usage of parts and equipment.
• Manage allocated inventory and complete required audits to support thereof.
• Completes required training for supported products and processes.
• Acts as customer advocate to represent customer needs internally
• Participate in incident investigation.
• Support installation and support of products in clinical trials, external evaluations, regulatory testing or similar.
• Responsible for communicating business-related issues or opportunities to next management level
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Be familiar with and adhere to J&J environmental and safety policies and guidelines.
• Immediately inform supervisors If there are any violations, deviations or hazards present
• Project Management, Presentation, Good communication Skills

Field Service Engineer

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

• Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations
• Provide weekly reports of activities and accomplishments.
• Utilizes system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment.
• Provides as-built information for the final system documentation package.
• Utilizes network design tools, formalized process documents, and customer input to perform onsite and remote configuration of network, server, RF, and databases.
• Provides as-configured documentation and baseline reports.
• Utilizes system logs and tools to perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure.
• Verifies system logs and event monitoring applications are clear of any faults.
• Utilizes product and system test plans to perform acceptance testing. Corrects any deficiencies found during testing.
• Provides accepted test results for the final system documentation package.
• Utilizes product specifications, FCC license data, and design parameters to perform performance verification/optimization of advanced digital and legacy analog RF infrastructure.
• Provides baseline measurement data and accepted test results for the final system documentation package.
• Utilizes project design drawings and customer current system information to design/develop solutions to difficult technical issues encountered as part of system implementation, upgrades, or support issues.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.

• Maintains smooth operation of local area, worldwide, and virtual private networks (VPN)
• Plans, evaluates, designs, and coordinates installation and/or reconfiguration of hardware and software elements of data and/or voice communication network
• Maintains technical expertise in all areas of networks and computer hardware and software interconnection and interfacing, such as routers, Cisco switches, firewalls, hubs, bridges, gateways, Windows servers 2008 / 2012, WIN 7, WIN 10 OS, SQL and REDHAT etc
• May propose solutions to management to ensure all communications requirements based on future needs and current usage, configuring such solutions to optimize cost savings
• Prepares or ensures that appropriate network documentation exists, including operational instructions
• Provides regular monitoring and network analysis regarding short- and long-range planning for in-house systems
• May coordinate third-party maintenance for network equipment
• May design network or portion of network that includes selection and recommendation of hardware and software packages

Network/Field Service Engineer – Southeast Region

• Responsible for managing the customer support system in the installation, service and repair of all products supported by DePuy Synthes.
• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devise and implement preventative maintenance programs and maintain performance and service records for equipment.
• Respond to customer requests for emergency service.
• Determines cause(s), troubleshoots and takes corrective action.
• Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
• Complete, clear and timely update in the Service Management System related to Workorder, Orders.
• Complete all processing of RMA returns to support individual usage of parts and equipment.
• Manage allocated inventory and complete required audits to support thereof.
• Participate in incident investigation.

• Responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Medical Imaging Field Engineer – Mid-West Zone

• Execute precision mechanical work in high-voltage electrical substations across diverse geographical regions under the guidance of senior technicians
• Work side-by-side with experienced Field Service Technicians to learn transformer maintenance, service procedures, and troubleshooting techniques
• Apply technical, mechanical, or military-acquired skills to real-world field service applications
• Conduct equipment inspections and diagnostic assessments to support preventive maintenance efforts
• Assist in servicing and repairing transformer systems using established processes and tools
• Learn to analyze technical data and apply findings to critical customer challenges
• Operate Vacuum Oil Processors (VOPs) and oil handling equipment with training and oversight
• Maintain accurate processing logs and support transformer testing activities
• Utilize digital tools and software platforms for documentation and site reporting
• Collaborate with engineering teams, senior field staff, and customers to support maintenance strategies
• Ensure compliance with all applicable safety, environmental, and internal procedures

Field Service Technician, Class C

• Designs components or portions of systems and modifies existing designs to develop or improve products and facilitate manufacturing operations
• Utilizes computer-aided design equipment and/or graphic tools such as, CAD, CAM or CATIA
• Gathers information, makes studies, computes calculations, and prepares original rough layouts, sketches to present design proposal
• Coordinates design criteria with engineering, manufacturing, tooling, material, and planning group such as ease of manufacture, availability of materials, and contractual specifications

Field Engineer, Hull Designer 2

• Managing the customer support system in the installation, service and repair of all products supported by DePuy Synthes.
• Responsible for interaction with customers over the phone and in person for the handling of customer technical inquiries, and complaints.
• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devises and implements preventative maintenance programs and maintains performance and service records for equipment.
• Manage region and schedule to facilitate all aspects of technical / engineering work required to support all products supported and serviced by the technical department.
• Responds to customer requests for emergency service.
• Determines cause(s), troubleshoots and takes corrective action.
• Provides guidance to customers to include Doctors, Nurses and hospital Biomedical engineers along with Field Service Specialists and/or Representatives and assists when customer satisfaction issues arise.
• Manage customer expectations on a regular basis before and after various interactions to ensure customer satisfaction.
• Completes paperwork, documentation and administrative tasks per policy and procedures.
• Complete, clear and timely update in the Service Management System related to Workorder, Orders.
• Complete all processing of RMA returns to support individual usage of parts and equipment.
• Manage allocated inventory and complete required audits to support thereof.
• Completes required training for supported products and processes.
• Acts as customer advocate to represent customer needs internally.
• Participate in incident investigation.
• Support installation and support of products in clinical trials, external evaluations, regulatory testing or similar.
• Responsible for communicating business-related issues or opportunities to next management level.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.
• Be familiar with and adhere to J&J environmental and safety policies and guidelines. Immediately inform supervisors if there are any violations, deviations or hazards present.
• Performs other duties assigned as needed

• Managing the customer support system in the installation, service and repair of all products supported by DePuy Synthes.
• Interaction with customers over the phone and in person for the handling of customer technical inquiries, and complaints.
• Perform Technical Support to internal and external customers through the Customer Support Call Center
• Manage account schedule and perform the installation, operation, repair and upgrades of equipment within assigned territory.
• Devises and implements preventative maintenance programs and maintains performance and service records for equipment.
• Responds to customer requests for emergency service and determines cause(s), troubleshoots and takes corrective action.
• Provides guidance to customers including Doctors, Nurses and hospital Biomedical engineers along with Field Service Specialists and/or Representatives and assists when customer satisfaction issues arise.
• Completes paperwork, documentation and administrative tasks per policy and procedures.
• Act as customer advocate to represent customer needs internally.
• Responsible for communicating business-related issues or opportunities to next management level.
• Participate in incident investigations.

• Designs components or portions of systems and modifies existing designs to develop or improve products and facilitate manufacturing operations
• Utilizes computer-aided design equipment and/or graphic tools such as, CAD, CAM or CATIA
• Gathers information, makes studies, computes calculations, and prepares original rough layouts, sketches to present design proposal
• Coordinates design criteria with engineering, manufacturing, tooling, material, and planning group such as ease of manufacture, availability of materials, and contractual specifications
• Exclude classifications in which incumbents predominantly perform drafting assignments
• This role is in Field Engineering HVAC which primarily supports x22 for the LHA program

Field Engineer jobs in Mississippi

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Field Service Technician

Field Service Engineer

Field Service Technician

Field Engineer

Network/Field Service Engineer – Southeast Region

Field Service Engineer

Medical Imaging Field Engineer – Mid-West Zone

Field Service Technician, Class C

Field Engineer, Hull Designer 2

Field Service Engineer

Field Service Engineer

Field Engineer, Ventilation Designer