Events

• Respond to work orders for minor repairs to equipment (hoses, nozzles, fuel filters, HVAC filters, etc.), replacing ‘plug and play’ equipment
• Ordering/manage parts inventory, complete daily reports, and schedule/prioritize assignments to ensure efficiency
• Read, understand, and follow service manual guidelines
• Work safely and handle other duties as assigned

Preventative Maintenance Technician

• Performing in-depth analysis of claims, payments, and account reconciliations to ensure accuracy and compliance across the revenue cycle.
• Identifying trends in underpayments, denials, and revenue leakage.
• Evaluating root causes and recommending corrective actions to improve financial performance.
• Reviewing and validating claim and payment data.
• Interpreting contract reimbursement terms.
• Preparing detailed reports.
• Working assigned underpayment projects.
• Collaborating with cross-functional teams, escalating complex issues, and supporting continuous improvement initiatives to optimize processes and reduce cycle times.

Denials Prevention Revenue Cycle Analyst

• Collaborate with marketing, sales, product teams, and executive leadership to develop and implement faculty event strategies, including theme development, content planning, speaker selection, product integration, and onsite event management.
• Lead the vision and experience design for events to deliver engaging, faculty audience-focused experiences aligned with organizational goals and brand standards.
• Approve event themes, content, and program formats to ensure consistency and quality across conferences and events.
• Measure event success through analysis of attendance, audience engagement, lead generation, revenue impact, and customer retention and satisfaction metrics.
• Analyze post-event performance data to identify successes, opportunities for improvement, and strategic insights, applying findings to optimize future event planning and execution.
• Implement assigned aspects of marketing events, including conferences, field events, sponsored events, and hosted experiences, in alignment with defined goals and strategies.
• Participate in developing event concepts, and developing the program and direction, including speakers, themes, topics.
• Coordinate and advise presenters and moderators in best practices and attendee profiles during event preparation and execution.
• Lead the brand experience at Cengage hosted and sponsored events, optimizing our presence and impact at each event.
• Support decisions around faculty event participation, including which events should be supported, who should attend, what activities occur at events, and how Cengage is represented.
• Coordinate event talent and event production activities, such as speakers, photographers and videographers.
• Lead onsite ownership of event, including staffing assignments and operational support.
• Directs event budget planning and allocation strategy, including spend prioritization, resource optimization, and budget reallocation decisions.
• Monitor faculty event budgets and return on investment, ensuring spend aligns with approved plans.
• Manage onsite event lead collection and flow and ensure follow-ups are tracked in SFDC.

Marketing Manager, Faculty Events – NA HED Faculty

• Manage an assigned panel of 400–450 patients and conduct required monthly outreach to ensure continuity of care
• Conduct 50–60 + daily outbound calls to patients, providing care plan support and health coaching aligned to their needs
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs
• Support care coordination goals by staying on schedule with monthly outreach targets
• Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle
• Document all patient interactions in real time using the care coordination platform

Care Coordinator

• Lead the strategic planning and execution of impactful events
• Oversee thorough event management processes from inception to completion
• Collaborate with senior leadership to confirm alignment with business objectives
• Manage vendor relationships, budgets, and risk assessments
• Enhance attendee experiences through innovative design and execution
• Drive optimization strategies for event performance and effectiveness
• Foster stakeholder engagement and communication throughout the event lifecycle
• Confirm adherence to brand standards and organizational priorities

Industry Events Director

• Collaborate with marketing, sales, product teams, and executive leadership to develop and implement faculty event strategies
• Lead the vision and experience design for events to deliver engaging, faculty audience-focused experiences
• Approve event themes, content, and program formats to ensure consistency and quality across conferences and events
• Measure event success through analysis of attendance, audience engagement, lead generation, revenue impact, and customer retention and satisfaction metrics
• Analyze post-event performance data to identify successes, opportunities for improvement, and strategic insights
• Implement assigned aspects of marketing events, including conferences, field events, sponsored events, and hosted experiences
• Participate in developing event concepts, and developing the program and direction
• Coordinate and advise presenters and moderators in best practices and attendee profiles during event preparation and execution
• Lead the brand experience at Cengage hosted and sponsored events
• Support decisions around faculty event participation
• Coordinate event talent and event production activities
• Lead onsite ownership of event, including staffing assignments and operational support
• Directs event budget planning and allocation strategy
• Monitor faculty event budgets and return on investment

Marketing Manager, Faculty Events

• Lead the performance of deep dive analysis on clinical and technical denials
• Identify patterns and trends relative to acute denials
• Perform root cause analysis on denied accounts
• Guide and influence subject matter experts through assessments of operations
• Oversee completion of denial prevention committee reports
• Establish and maintain client relationships to drive best practice implementations
• Create materials and train denial prevention staff

Senior Denials Prevention Process Improvement Advisor

• Responsible for management of Infection Prevention and Control (IPC) activities under the guidance of the Manager of Infection Prevention.
• Provides coordination and support for the implementation of a system-wide infection control and prevention program to identify, prevent, and eliminate or reduce sources of infection.
• Assists in the implementation and monitoring of processes to reduce hospital-associated infections (HAI).
• Ensures compliance with infection control standards, meeting all local, State, and Federal regulatory requirements.
• Applies epidemiologic principles and statistical methods, including risk stratification to identify target populations, analyzes trends and risk factors, and designs and evaluates prevention and control strategies.
• Performs surveillance using NHSN criteria, documentation, and investigation of HAI through review of admission diagnoses, laboratory results, isolation, patient records, consultation requests, post-discharge surveillance, and autopsy findings.
• Utilizes computer-based programs for tracking, reporting, and disseminating information from surveillance activities.
• Prepares statistical reports utilizing epidemiologic principles to identify and analyze infection trends.
• Investigate, document, and report infection control issues to the manager and IPC/Quality Committee.
• Investigate infection outbreaks utilizing laboratory results in consultation with the IPC Manager, Infectious Disease Physician, County/State public health departments, and, if necessary, the Center for Disease Control.
• Implements mitigation strategies in the event of communicable disease outbreaks within the health care facilities and/or community.
• Functions as an integral part of quality and performance improvement initiatives.
• Participates in environmental rounds and construction risk assessments for inpatient, outpatient, and off-site patient care areas by identifying infection prevention issues with the multidisciplinary health care team and providing sound interventions to maintain patient, visitor, and associate safety.
• Provides expert knowledge and guidance in IPC and epidemiology through the integration of evidence-based practice, policy and procedures, and compliance with regulatory and accreditation agency standards.
• Provides guidance for high-level disinfection and sterilization practices by supporting proper cleaning, disinfection and sterilization practices of medical instruments and equipment.
• Collaborates with Employee Health in evaluating employee exposures to communicable diseases and supports coordination of appropriate follow-up.
• Serves as a content expert and educational resource for health care providers, ancillary staff, patients, families, and the public, providing education and increasing awareness of HAI and IPC measures.

Infection Prevention – Medical Device Reprocessing

• Monitor and analyze credit and debit authorization trends to identify emerging fraud risks
• Lead initiatives focused on token provisioning and transferred reporting
• Support Falcon project execution through fraud analytics, reporting enhancements, and strategic input
• Contribute to Debit SIG core strategy development through data-driven insights and collaboration
• Participate in system demos and product reviews to support fraud technology enhancements
• Collaborate with fraud operations, analytics, and technology teams to align priorities and share insights
• Evaluate the impact of fraud mitigation strategies and refine approaches based on performance metrics
• Provide mentorship and guidance to peers and junior analysts on fraud reporting and strategy
• Leverages Copilot AI to streamline data preparation, automate trend analysis, and generate reporting content , enabling more time for strategic fraud mitigation and project execution

Fraud Prevention Analyst, Senior

• Support end-to-end planning and execution of events including tradeshows, conferences, internal programs, and virtual/hybrid events
• Coordinate logistics including: Venue sourcing and RFP development; Room block management and travel coordination; Food & beverage planning; Audio/visual and production requirements; Shipping and material handling
• Ensure all event elements align with government protocols, security considerations, and compliance standards where applicable
• Manage full lifecycle tradeshow logistics including: Exhibit coordination; Shipping and drayage; Booth setup and teardown; Power, internet, and A/V requirements; Staff registration, training, and scheduling
• Support execution of in-booth activations and ensure brand consistency and attendee engagement
• Maintain detailed run-of-show documents and logistics trackers
• Coordinate with internal teams (marketing, sales, leadership) and external vendors to ensure clear timelines, roles, and deliverables
• Own development and management of: Event websites and registration pages (e.g., Cvent), Email campaigns and attendee communications, Pre-event and post-event messaging
• Help ensure accurate, timely, and professional communication, particularly for high-visibility government audiences
• Monitor registration data and proactively flag risks or trends
• Provide logistical and technical support for virtual events using platforms such as: Microsoft Teams, Zoom for Government, Cvent, HubSpot
• Assist with speaker coordination, rehearsal scheduling, and live event support
• Troubleshoot real-time issues to ensure a seamless attendee experience
• Maintain project plans and timelines using tools such as Monday.com
• Track deliverables, deadlines, and dependencies across multiple concurrent events
• Identify risks early and escalate or resolve proactively
• Contribute to process improvements that enhance scalability and efficiency
• Serve as an on-site operational lead or support resource: Manage registration desks and attendee flow; Coordinate vendors and venue staff; Resolve real-time issues with professionalism and urgency
• Ensure a high-quality, detail-oriented attendee experience aligned with brand standards
• Track and compile event performance metrics including: Attendance and engagement; Campaign effectiveness; Operational outcomes
• Support post-event reporting and debriefs
• Identify opportunities for improvement and contribute to evolving best practices

Event Operations Coordinator – Government & Defense Programs

• Responsible for consistently meeting quality and timeliness standards
• Ensure following the company mission statement and core values

Hiring Event - May 20th

• Deliver inpatient dialysis therapies, including hemodialysis, peritoneal dialysis, CRRT, and apheresis
• Collaborate with hospital teams and DaVita clinical staff
• Monitor patients, adjust treatment, and ensure quality outcomes
• Support and oversee patient care with the help of PCTs
• Adapt quickly in a dynamic hospital environment

Inpatient Dialysis RN

• Own the annual events calendar: selection, prioritization, and budget allocation across industry conferences, regional field events, and virtual programs
• Partner with content and demand gen on event programming and messaging: you have a strong point of view on what procurement audiences actually find valuable, and you bring that into every agenda, speaker brief, and post-event touchpoint
• Develop experiential marketing programs that bring the Fairmarkit brand to life at conferences, executive dinners, and hosted events, creating memorable moments that deepen engagement with procurement leaders
• Plan and execute Customer Advisory Boards and customer roundtables with Customer Success end-to-end, from invitations through post-event follow-up
• Build and manage the speaking engagement pipeline: identify opportunities, coordinate submissions, and prep executives and customers for the stage
• Drive pre- and post-event promotion with demand generation: email, social, content sequencing
• Plan our annual event and 3-4 smaller, hosted Fairmarkit field events per year, including venue sourcing, vendor management, run-of-show, and attendee experience
• Handle all logistics: registration, vendor contracts, swag ordering, booth operations, travel coordination
• Use AI tools actively to streamline planning, personalize outreach, and move faster than a team twice your size; we’ll support with the tools you need!
• Track event-attributed pipeline and report results to the Head of Revenue Marketing

Events and Field Marketing Manager

• The Manager of OMNI Fraud Prevention oversees online fraud management for all brands within the KnitWell portfolio.
• This person leads the fraud prevention strategy, using both KnitWell's fraud platforms and internal systems to identify and reduce risks to our brands.
• Responsibilities include training, developing, and mentoring team members so they can successfully carry out fraud management procedures, aiming to lower chargebacks, enhance customer experience, and address vulnerabilities to lessen exposure.
• Collaborate closely with cross-functional teams to implement new fraud prevention measures and continuously monitor evolving risks.
• Proactively contribute insights and recommendations to strengthen current protocols, ensuring KnitWell remains agile and effective in combating fraudulent activities within the retail sector.
• Deliver weekly and monthly fraud KPI reporting to validate performance of fraud prevention systems and processes; perform trend and root-cause analysis to identify drivers, recommend solutions, and track impact.

Manager, Omni Fraud Prevention

• Partner with other content marketers on a comprehensive content strategy aligned to brand, demand, and go‑to‑market priorities.
• Develop and maintain a comprehensive content calendar across owned and partner channels.
• Define content themes that support business goals.
• Translate audience insights and market trends into compelling, differentiated content ideas.
• Create and oversee high‑quality content across formats, including blogs, articles, ebooks, white papers, case studies, video, and sales enablement materials.
• Partner with internal teams and external writers, agencies, and subject‑matter experts to develop audience-specific content.
• Ensure content is on‑brand, audience‑focused, and optimized for clarity and impact.
• Collaborate with Demand and Growth teams to support acquisition, nurture, and conversion efforts.
• Develop content mapped to buyer journeys, personas, and stages of the funnel.
• Support account‑based marketing, lifecycle campaigns, and customer engagement programs.
• Enable Sales and Customer teams with relevant, compelling content that supports pipeline and retention.
• Track and report on key content metrics such as engagement, conversion, and influence on pipeline.

Marketing Manager, Events

• Drives product and service growth and market penetration by orchestrating and executing strategic sales events that enhance consumer engagement and revenue.
• Oversee all aspects of event planning, coordination, and facilitation to ensure seamless operations and high-quality experiences, while ensuring adherence to community rules and regulations.
• Establish and maintain relationships with local communities, HOAs, and internal teams (retail/IHX/D2D, installation teams) to ensure cohesive event delivery and effective on-site sales support.
• Conduct market research to identify target audiences, create prospecting plans to find potential consumer customers, and tailor events to maximize impact and engagement.
• Manage event budgets, including forecasting and allocation, establish and monitor key performance indicators (KPIs) to assess event success, and ensure compliance with relevant regulations and risk management.
• Attend events to oversee sales activity, provide on-site coaching and education to both consumers and sales partners, and work with regional marketing teams to develop appropriate marketing collateral for the events.

Senior Specialist, Sales Event Lead

• Coordinate and provide patient support services such as answering phones, directing calls, greeting patients/visitors
• Maintain patient medical records via EMR or paper charts
• Assist with patient scheduling and performing office functions
• Handle patient payments as applicable
• Greets patients and visitors, registers and check-in patients
• Answers patient calls, takes, and relays messages or scripted care directions
• Performs check-out processes inclusive but limited to co-pay collections, scheduling return visits
• Ensures that follow-up tests have been ordered or scheduled
• Monitors length of patient’s wait and notifies the appropriate party of excessive wait times
• Opens and routes incoming mail; distributes correspondence, reports and office supplies
• Tracks and records patient information or program data
• Requests and handles referrals and medical records from referring offices
• Schedules appointments when directed
• Maintains the cash drawer, reconciles daily cash, and prepares bank deposits
• Contacts insurance companies and obtains registration or procedural pre-certifications

Patient Services Associate

• Build registration and mobile app sites to ensure visually appealing, user-friendly, and on-brand booking experiences
• Work in collaboration with Event Technology Success Manager(s) on the creation of event sites for assigned technology service lines within required timeline deadlines and providing consultative build recommendations
• Participate in client conference calls assisting Event Technology Success Manager(s) as required
• Customize training documentation and guides for attendee, exhibitor, and speakers
• Conduct and document site Q&A’s and work through challenges and resolutions prior to Go Live
• Implement client-requested changes throughout the site build process and conduct final walkthroughs to ensure accuracy, functionality, and client satisfaction
• Participate in the planning and execution for onsite check-in, badge printing, and lead retrieval services, as needed
• Assist with fulfillment of in-person onsite services or virtual day of support needs. This may include troubleshooting technical issues, frontline support for event participants, assisting with onsite badge printing & check-in, and video conferencing set up management. Conduct onsite Training for registration of Staff and/or Volunteers.
• Respond to client/speaker/attendee technical issues and inquiries with accelerated response times
• Lead customer contacts through platform admin training and onsite prep, as needed
• Troubleshoot platform challenges, identifying patterns, and implementing solutions to address root causes and prevent recurrence
• Support maintenance tasks as assigned by Event Technology Success Manager(s)
• Support with client closeout process, financial reconciliations, and creating final reporting within 30 days post-event
• Required to record time spent for client accounts using designated time tracking tool
• Provide backup support for other projects and responsibilities as needed

Registration Event Coordinator

• Lead high-severity incidents with calm, decisive crisis leadership.
• Own Event, Incident, and Problem Management frameworks aligned to ITIL.
• Enforce structured execution, roles, and accountability across operations.
• Coordinate across applications, infrastructure, cloud, security, and vendors.
• Implementing Agentic AI to analyze incident data for trends, identify recurring issues before they cause major outages, and automate the creation of problem records.
• Utilizing AI agents to analyze incidents, identify root causes, and suggest or execute remediation steps, shifting the team from manual troubleshooting to managing AI-driven resolution workflows.
• Deploying AI agents to draft incident updates, notify stakeholders, and document post-incident reviews, ensuring speed and consistency in communication.
• Establishing trust layers and human-in-the-loop controls for AI actions, balancing speed with governance, security, and risk.
• Defining AI-driven metrics and aligning AI platform strategy with business outcomes to enhance IT resilience.

See all jobs on JobTailor

Preventative Maintenance Technician

Denials Prevention Revenue Cycle Analyst

Preventative Maintenance Technician

Marketing Manager, Faculty Events – NA HED Faculty

Care Coordinator

Industry Events Director

Marketing Manager, Faculty Events

Senior Denials Prevention Process Improvement Advisor

Infection Prevention – Medical Device Reprocessing

Fraud Prevention Analyst, Senior

Event Operations Coordinator – Government & Defense Programs

Hiring Event - May 20th

Inpatient Dialysis RN

Events and Field Marketing Manager

Manager, Omni Fraud Prevention

Marketing Manager, Events

Senior Specialist, Sales Event Lead

Patient Services Associate

Registration Event Coordinator

Director, IT Event and Problem Management