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Cosán Group

Care Coordinator

Cosán Group

Care Coordinator managing patient outreach and support for chronic conditions in a remote environment. Collaborating with clinical teams to address patient needs and ensure continuity of care.

Posted 5/28/2026full-timeRemote • Florida, Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Manage an assigned panel of 400–450 patients and conduct required monthly outreach to ensure continuity of care
  • Conduct 50–60 + daily outbound calls to patients, providing care plan support and health coaching aligned to their needs
  • Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs
  • Support care coordination goals by staying on schedule with monthly outreach targets
  • Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle
  • Document all patient interactions in real time using the care coordination platform

Requirements

What you’ll need
  • Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) OR Certified Pharmacy Technician (CPhT)
  • Minimum 2 years of clinical experience in primary care, hospital, or specialty healthcare setting
  • Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
  • Proficiency navigating multiple technology platforms and complex systems
  • HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
  • Must be legally authorized to work in the United States

Benefits

Comp & perks
  • Paid Time Off + Company Holidays
  • Medical, Dental, Vision Insurance
  • Complimentary Life Insurance
  • 401(k) Plan
  • Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage
  • Employee Assistance Program including mental health resources
  • Company-provided equipment (laptop, monitor, headset, etc.)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
patient outreachhealth coachingcare coordinationclinical experienceElectronic Medical Recordscomputer navigationtechnology platformsHIPAA compliance
Soft Skills
advocacyactive listeningcommunicationcollaboration
Certifications
CMARMACCMANCMACMACCPhT