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Care Coordinator
Cosán GroupCare Coordinator managing patient outreach and support for chronic conditions in a remote environment. Collaborating with clinical teams to address patient needs and ensure continuity of care.
About the role
Key responsibilities & impact- Manage an assigned panel of 400–450 patients and conduct required monthly outreach to ensure continuity of care
- Conduct 50–60 + daily outbound calls to patients, providing care plan support and health coaching aligned to their needs
- Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs
- Support care coordination goals by staying on schedule with monthly outreach targets
- Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle
- Document all patient interactions in real time using the care coordination platform
Requirements
What you’ll need- Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) OR Certified Pharmacy Technician (CPhT)
- Minimum 2 years of clinical experience in primary care, hospital, or specialty healthcare setting
- Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
- Proficiency navigating multiple technology platforms and complex systems
- HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
- Must be legally authorized to work in the United States
Benefits
Comp & perks- Paid Time Off + Company Holidays
- Medical, Dental, Vision Insurance
- Complimentary Life Insurance
- 401(k) Plan
- Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage
- Employee Assistance Program including mental health resources
- Company-provided equipment (laptop, monitor, headset, etc.)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient outreachhealth coachingcare coordinationclinical experienceElectronic Medical Recordscomputer navigationtechnology platformsHIPAA compliance
Soft Skills
advocacyactive listeningcommunicationcollaboration
Certifications
CMARMACCMANCMACMACCPhT