Engineering Manager

• Lead and grow a team responsible for building and scaling SELECT, DoiT's cloud cost management platform.
• Play a key role in shaping the product roadmap, technical strategy and growth of the engineering organization.
• Partner with engineers to design scalable, reliable, and maintainable products across our application, data platform, and infrastructure.
• Drive engineering excellence through strong development practices, code quality standards, observability, reliability, and operational maturity.
• Conduct performance management, goal setting, growth planning, and regular one-on-one meetings.

Software Engineering Manager

• responsible for leading and mentoring a team of engineers
• driving the development of networking for the Cilium project, security and observability solutions
• growing and mentoring software engineers and technical leaders
• delivering continuous feedback and performance reviews
• tracking project progress and helping engineers grow their project management skills
• preserving the engineering culture as the team scales

Software Engineering Manager – Cilium

• Lead and grow an engineering organization of 8+ engineers responsible for checkout architecture, order management, and post-order quality. These systems are foundational to Instacart's core customer experience and directly impact conversion and reliability at scale.
• Serve as the primary engineering point of contact for 10+ partner teams across the organization, managing high-volume intake, setting clear prioritization frameworks, and ensuring Order Experience remains a reliable, well-scoped dependency for every major launch at Instacart.
• Drive platform thinking across the team by identifying opportunities to rebuild and modernize foundational systems without sacrificing the pace of shipping customer-facing value, and making principled trade-offs between short-term delivery and long-term architectural health.
• Own engineering execution end to end: from roadmap alignment and technical strategy to team health, hiring, and career development for a high-performing group of engineers navigating a fast-moving, high-stakes domain.
• Partner closely with product, design, data science, and cross-functional engineering leaders to define the future of order infrastructure to influence how Instacart scales its checkout and fulfillment systems as the business continues to grow.

Engineering Manager – Order Experience

• Lead and grow your squads
• Manage engineers across two squads through regular 1:1s, coaching, feedback, and active career development
• Own hiring, onboarding, performance, and retention
• Build a culture where engineers do their best work and feel supported in growing
• Partner with Product and Design to translate roadmap into clear, executable plans
• Own planning, capacity, estimation, and prioritization across your squads
• Keep releases small, frequent, and well-tested, with tight feedback loops and minimal process overhead
• Remove blockers, manage cross-squad dependencies, and surface risk and tradeoffs early
• Partner with engineering leadership on technical roadmap and cross-squad alignment
• Provide technical guidance and help your squads make sound architecture and design decisions
• Hold a high bar for engineering quality, operational health, and craft
• Champion modern, effective engineering practices, including AI-assisted development

• Lead, coach and mentor a global team of Customer Engineers
• Drive organizational change that supports scalable growth by improving standardization, reducing friction, and creating more consistent experiences for both team members and customers
• Cultivate a team culture rooted in trust, accountability, humility, and proactive communication
• Drive pre-sales technical enablement in partnership with Sales to support new business growth
• Partner with leadership on strategic planning and contribute to cross-functional initiatives that align with long-term business goals
• Conduct regular 1:1s and performance reviews with a focus on career growth and continuous learning
• Stay hands-on with tools, systems, and technologies to provide real-time support and leadership
• Act as the escalation point for complex or high-priority customer issues, balancing technical resolution with excellent service
• Serve as the Voice of the Customer internally and drive initiatives to anticipate and address emerging customer needs
• Stay informed on industry trends, Microsoft technologies, and customer environments to coach the team effectively
• Guide the team in navigating complex technical problems related to Windows, Azure, Configuration Management, and software deployment environments

Manager, Customer Engineering

• Lead a team of software engineers working on ActBlue’s unified authentication and authorization framework to enable seamless login and navigation across our suite of products, ensure best-in-class security, protect donor and entity trust, grow our express universe, and modernize our tech stack.
• Support the professional development of your direct reports with supportive and constructive feedback, goal-setting, regular check-ins, and performance reviews.
• Work with engineers, product managers, and UX leads to formulate roadmaps that align with our strategic organizational goals. Collaborate on an ongoing basis to achieve them.
• Build and maintain strong relationships with cross-functional stakeholders (internal operational teams, security and platform engineering, CX, Sales, etc.) to ensure alignment on product direction, gather domain expertise, and communicate progress and risks effectively.
• Ensure your team delivers on their roadmap and achieves the target strategic outcomes of their work in a high-stakes, regulated environment where precision and reliability are critical.
• Enable your team to learn fast while consistently delivering value by prioritizing frequent delivery of small iterations of work.
• Drive essential communication between teams to ensure timely, high-quality results that further organizational goals. Resolve blockers and proactively escalate concerns.
• Consistently provide your team with the context and resources they need to achieve their goals.
• Collaborate with the rest of the engineering department's leadership to cultivate a work environment where everyone can thrive.
• Facilitate technical decision-making with an emphasis on security, maintainability, scalability, and performance, ensuring that complex workflows align with best practices, software development methodologies, and coding standards.
• Oversee the end-to-end software development process while championing a user-centric approach to iterating and improving on product features.
• Promote strong and transparent communication channels both internally and with cross-functional stakeholders across the organization.

Engineering Manager – Product

• Leverage sales and customer insights to deliver effective plans that drive customer acquisition, adoption, and advocacy
• Partner with Sales Organization to develop Vello sales enablement strategy
• Create customer acquisition and engagement programs and materials with Vetsoft marketing organization
• Serve as the content partner to global marketing strategists and field marketing partners
• Monitor and report on competitive intelligence gathered from the field
• Plan and execute launches for new capabilities across sales and customer education

Software Product Marketing Manager

• Lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling.
• Partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability.
• Set the vision, drive execution, and ensure that Instacart engineers have world‑class tools to deploy, validate, and monitor their services.
• Work closely with experienced engineers and leaders across Instacart to drive key reliability and platform initiatives end to end.

Engineering Manager, Service Platform

• Grow, develop, manage, and lead a multidisciplinary team of seasoned software and system engineers across all aspects of Privacy.
• Advise executive and senior technical & business leadership on Instacart’s privacy vision through regular and consistent written and in-person communication.
• Lead Privacy Engineering partnership with infrastructure and application teams, to ensure all products are developed and delivered with security and privacy in mind through Privacy by Design.
• Implement policies and procedures that protect our customer and partner data.
• Develop and provide metrics and reports to the senior leadership of the top privacy and security risks and health of their respective organizations.

Senior Engineering Manager, Privacy Security

• Define and execute domain-specific engineering strategies aligned to a shared platform vision
• Lead architecture, development, and scalability of core platform services, voice/telephony systems, or reliability and quality functions
• Oversee voice technologies (e.g., routing, IVR, real-time communications) where applicable
• Drive platform performance, resilience, and scalability to meet enterprise demands
• Establish and enforce best practices in reliability engineering, including SLAs/SLOs, observability, and incident management
• Champion a culture of quality through automated testing, performance engineering, and continuous improvement
• Ensure consistent, high-quality software delivery through Agile, CI/CD, and DevOps practices
• Build and lead high-performing engineering organizations, including senior leaders and distributed teams
• Partner cross-functionally with Product, CX, Infrastructure, and Security to align priorities and outcomes
• Collaborate closely with peer VPs to ensure seamless integration across platform components
• Manage vendor relationships and external technology partners where applicable
• Communicate strategy, progress, and risks to executive stakeholders

VP of Engineering, Contact Center

• Own end-to-end delivery of software developed by the POD, ensuring timely releases that meet agreed-upon business requirements and quality standards.
• Partner with business owners to define priorities, clarify requirements, and align deliverables with strategic objectives.
• Monitor progress against commitments, proactively addressing risks, dependencies, and resources constraints.
• Ensure that solutions are scalable, secure, and reliable leveraging best practices / patterns / standards of design and architecture.
• Lead, mentor, and inspire the POD team, fostering a culture of accountability, collaboration, and continuous improvement (through experimentation and learning).
• Manage staffing; including recruitment, performance management, and professional development for direct and dotted-line resources.
• Drive adoption of CI/CD pipelines, DevOps practices, and automated testing to maintain high-quality releases.
• Provide technical coaching and professional development opportunities for team members to enhance their skills, knowledge, and career growth.
• Serve as the primary liaison between the POD and business stakeholders when there are escalations from the product owner (or team).
• Proactively collaborate with other development managers to resolve cross-team dependencies and maintain alignment with enterprise technology strategy.

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