Engineering Manager

• Coach and develop your engineers through regular 1:1s, clear expectations, and opportunities that stretch their skills and build toward their goals.
• Partner with cross-functional stakeholders to shape roadmap priorities, navigate trade-offs, and drive predictable delivery by helping your team break work into shippable increments.
• Set clear standards for product quality and engineering craft, and help the team consistently deliver work that meets them regardless of pace or pressure.
• Hire and onboard strong engineers, keeping the bar high on values alignment, skill fit, and AI fluency as a core part of how they approach their work.
• Contribute to engineering culture and organizational effectiveness beyond your team through cross-team initiatives, mentorship of other managers, and helping shape how our org operates.

Senior Engineering Manager, Fan Experience

• Lead and grow a team responsible for building and scaling SELECT, DoiT's cloud cost management platform.
• Play a key role in shaping the product roadmap, technical strategy and growth of the engineering organization.
• Partner with engineers to design scalable, reliable, and maintainable products across our application, data platform, and infrastructure.
• Drive engineering excellence through strong development practices, code quality standards, observability, reliability, and operational maturity.
• Conduct performance management, goal setting, growth planning, and regular one-on-one meetings.

Software Engineering Manager

• Manage employees performing engineering and technical activities in the areas of Flight Engineering
• Develop and execute project and process plans, implement policies and procedures, and set operational goals
• Acquire resources for projects and processes, provides technical management of suppliers, and leads process improvements
• Develop and maintain relationships and partnerships with customers, stakeholders, peers, partners, and direct reports
• Provide oversight and approval of technical approaches, products, and processes
• Manage / Oversee project / program cost accounts
• Prioritize the development and career growth of his/her employees and team
• Inspire and empower your team through collaboration, communication, and caring
• Building and nurturing an inclusive culture by seeking out different perspectives, speaking up with ideas or concerns, and actively listening to teammates and stakeholders
• Ensure a psychologically safe work environment where employees can freely and proactively raise safety, quality, and schedule concerns as soon as they are known

Flight Engineering Manager

• Lead technology strategy and platform transformation for regulated enterprise systems.
• Evaluate new technologies, AI opportunities, security needs, and commercial software options.
• Assess current solutions against future-state business capabilities and recommend roadmaps and investments aligned with enterprise architecture standards, GxP, data privacy, security, and IM business requirements.
• Own end-to-end engineering for the Salesforce-based IM QMS: architecture, roadmap, lifecycle, integration strategy, APIs, and release governance.
• Make key technical decisions with Product Owners, Product Group Engineering, and BU Architecture.
• Lead hands-on engineering across squads.
• Provide solution architecture, Salesforce Flow configuration, controlled Apex development guidance, and formal system, design, and code reviews.
• Design scalable, reusable, and compliant solutions that balance platform features with controlled customization.
• Work with Quality partners, Salesforce product teams, vendors, and enterprise platform owners to promote reuse and reduce duplication.
• Manage technical backlog priorities, mentor engineers, and address cross-product risks, dependencies, and delivery blockers.
• Serve as the primary technical point of contact for Quality leadership, ISRM, validation, vendors, and governance forums.

Senior Manager – QCS Engineering

• Lead, coach and mentor a global team of Customer Engineers
• Drive organizational change that supports scalable growth by improving standardization, reducing friction, and creating more consistent experiences for both team members and customers
• Cultivate a team culture rooted in trust, accountability, humility, and proactive communication
• Drive pre-sales technical enablement in partnership with Sales to support new business growth
• Partner with leadership on strategic planning and contribute to cross-functional initiatives that align with long-term business goals
• Conduct regular 1:1s and performance reviews with a focus on career growth and continuous learning
• Stay hands-on with tools, systems, and technologies to provide real-time support and leadership
• Act as the escalation point for complex or high-priority customer issues, balancing technical resolution with excellent service
• Serve as the Voice of the Customer internally and drive initiatives to anticipate and address emerging customer needs
• Stay informed on industry trends, Microsoft technologies, and customer environments to coach the team effectively
• Guide the team in navigating complex technical problems related to Windows, Azure, Configuration Management, and software deployment environments

Manager, Customer Engineering

• Lead structured troubleshooting during abnormal operating conditions — including pump, filtration, viscosity, pressure, flow, and injection issues — by forming hypotheses, designing tests, analyzing results, and documenting root-cause findings.
• Make real-time operational decisions regarding filtration strategy, viscosity/heating management, recirculation vs. injection, escalation pathways, and stop-work authority, while balancing risk, cost, and value.
• Own the on-site interface for PLC, HMI, automation, and downhole-sensor modifications; receive, validate, execute, and troubleshoot changes from the controls and automation engineering teams.
• Drive operational reliability and process optimization through disciplined data collection, monitoring, and engineering analysis.
• Lead development of the sample, lab, and data-quality program to ensure engineering, regulatory, and operational teams receive high-quality data on the first request.
• Maintain rigorous shift-handover and engineering communication standards so off-shift engineers can accurately reconstruct plant conditions from documentation alone.
• Capture abnormal-event investigations, lessons learned, and process improvements in transferable documentation that supports future site deployment.
• Partner closely with the on-site Operations Supervisor to maintain shared ownership of safety, operational discipline, and crew effectiveness, assisting with the following:
• Publish and maintain the weekly operator schedule on a consistent cadence while proactively managing PTO coverage and staffing continuity.
• Own site administrative systems including ADP/payroll coordination, timecard accuracy, PTO/overtime approvals, training matrices, and SOP redlines.
• Ensure operational readiness for continuous 24/7 facility execution without chronic overtime dependency.
• Coach operators in diagnostic and systems thinking; not just what actions to take, but why systems behave the way they do and what indicators matter.
• Build and maintain site operating rhythms that support high accountability, technical rigor, and strong communication across shifts.
• Serve as the on-site hiring manager for operator-level roles, including sourcing, interviewing, and providing structured, EEO-compliant written feedback for all candidates.
• Assist the Process Specialist with onboarding and operator development through structured training and qualification checkpoints and performance coaching.
• Build a strong operational bench capable of supporting continuous operations and future site expansion.
• Contribute to development of the long-term “next-site” operating playbook, including SOPs, training systems, troubleshooting frameworks, and operational standards.

Injection Engineering Manager

• Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning.
• Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers.
• Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectations.
• Help the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations.
• Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations.
• Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows.
• Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response.
• Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery.

• Coach and develop engineers through regular 1:1s, clear expectations, and opportunities that stretch their skills and build toward their goals.
• Shape the experimentation roadmap by partnering with cross-functional peers as a strategic thought partner. Help your team navigate trade-offs and drive predictable delivery by breaking work into shippable increments.
• Champion a culture of experimentation, helping your team instrument features correctly, design reliable tests, maintain engineering rigor, and iterate quickly to generate insights and learn from both successes and failures.
• Guide technical direction for GameChanger’s experimentation platform, supporting other teams’ experimentation needs and guiding them to run effective A/B tests.
• Work with other engineering leaders to improve our culture, craft, and engineering practices across the organization.
• Attract and onboard top engineering talent, ensuring alignment with our values, technical excellence, and AI fluency in their approach to work.

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