DevOps Engineer

• Configure CEP environments for each client, including system settings, workflow orchestration, and deployment configurations
• Translate documented requirements into structured configurations within the platform
• Manage environment setup, versioning, and release readiness across implementations
• Configure and adapt AI prompts within the CEP prompt framework using client-specific parameters, routing rules, and content variants
• Ensure prompt configurations align with standardized templates, guardrails, and system behavior
• Avoid prompt fragmentation by maintaining consistency with core platform logic and reusable patterns
• Test and validate prompt performance within configured workflows to ensure predictable, controlled outputs
• Implement routing logic across care settings (e.g., primary care, urgent care, specialty) based on defined rules
• Configure escalation pathways and decision logic aligned to clinical and operational requirements
• Ensure workflows reflect real-world access, scheduling, and service line operations
• Configure and support integrations with EHR systems (primarily Epic)
• Enable capabilities such as scheduling, provider lookup, and data exchange
• Partner with engineering and client IT teams to validate data flows, authentication, and system performance
• Execute end-to-end testing of workflows, integrations, and prompt configurations
• Execute validation protocols defined by cross-functional teams (e.g., clinical, product, compliance) to ensure outputs align to expected behavior
• Support UAT (user acceptance testing) and ensure production readiness
• Maintain and update configurations as workflows, integrations, or requirements evolve
• Troubleshoot issues related to system behavior, integrations, or configuration errors
• Implement enhancements in a controlled, scalable way across clients
• Operate within defined clinical safety frameworks; do not independently establish clinical logic or safety thresholds
• Execute validation and testing protocols defined by clinical and cross-functional leadership
• Adhere to all data privacy and security requirements, including HIPAA compliance and proper handling of PHI

Forward Deployment Engineer

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• architect and operationalize a Kubernetes platform(s) on AWS supporting multi-account, multi-region deployments aligned with AWS Well-Architected principles
• define platform capabilities including compute autoscaling, pod networking, network policies, load balancing, and storage drivers
• lead platform roadmap development and cross-functional alignment with architecture, security, FinOps, and product engineering
• operate lifecycle management, patching, and performance tuning of worker nodes
• design and manage autoscaling groups, node pools, and lifecycle automation
• architect secure and scalable VPCs, subnets, route tables, NAT gateways, and security groups
• manage cluster-level settings including version upgrades, endpoint access, audit logging, and control plane integrations
• define and enforce RBAC, network policies, pod security standards, and IAM roles for service accounts
• implement resource quotas, tagging strategies, and budget controls to support chargeback models and cost transparency
• drive standardization in tooling, automation, patching, and observability across Kubernetes clusters

Lead DevOps Engineer – Kubernetes

• support the deployment of microservices via a DevSecOps pipeline within a Linux-based multi-tenant environment
• Extensive experience designing, implementing, and securing virtual networks within AWS
• Experience implementing VPC network connectivity
• Experience diagnosing and resolving VPC connectivity issues
• Develop, update, and maintain GitLab CI/CD pipeline code
• Configure, troubleshoot, and deploy docker containers
• Review code within Git and extract/create engineering documentation as needed
• Support Developer deployments
• Provide technical guidance for all capabilities/microservices
• Support Developer testing in the environment
• Create and Maintain DevOps documentation
• Conduct Security remediation as needed from scans
• Other tasks as assigned

Senior DevOps Engineer

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform
• Working closely with product teams helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength

Senior Site Reliability Engineer

• Secure, deploy, and automate the administration of Microsoft Active Directory and Entra ID
• Design and implement Entra ID Managed Identity solutions and integrations
• Develop and automate identity lifecycle management using Microsoft Graph API, Entra ID PowerShell (Azure PowerShell SDK), and System for Cross-domain Identity Management (SCIM) where applicable
• Implement and maintain Entra ID capabilities: Entra ID Connect (Azure AD Connect), Conditional Access, Privileged Identity Management (PIM)
• Drive adoption of PIM and other Entra ID security controls
• Secure, deploy, and automate the administration of Windows infrastructure deployed on Azure
• Implement and support modern authentication protocols including Open Authorization (OAuth) 2, Security Assertion Markup Language (SAML), and Fast IDentity Online 2 (FIDO2)
• Implement Infrastructure as Code (IaC) deployment using Azure Resource Manager (ARM) templates and integrate with CI/CD pipelines
• Support the deployment and management of administrative services for infrastructure on Azure
• Document administrative processes for infrastructure and identity solutions deployed on Microsoft Azure
• Stay up to date on managed offerings for simplifying/administering Windows and identity infrastructure hosted on Microsoft Azure
• Partner, collaborate and lead team efforts for solution design, development and implementation of administrative services supporting Windows and identity platforms
• Support patch management throughout the environment to ensure timely vulnerability remediation
• Incorporate Git Operations (GitOps) patterns and tools for infrastructure and identity configuration drift remediation

Senior DevOps Integration Specialist

• Secure, deploy, and automate the administration of Microsoft Active Directory and Entra ID
• Design and implement Entra ID Managed Identity solutions and integrations
• Develop and automate identity lifecycle management using Microsoft Graph API, Entra ID PowerShell (Azure PowerShell Software Development Kit (SDK)), and System for Cross-domain Identity Management (SCIM) where applicable
• Implement and maintain Entra ID capabilities: Entra ID Connect (Azure AD Connect), Conditional Access, Privileged Identity Management (PIM)
• Drive adoption of PIM and other Entra ID security controls
• Secure, deploy, and automate the administration of Windows infrastructure deployed on Azure
• Implement and support modern authentication protocols including Open Authorization (OAuth) 2, Security Assertion Markup Language (SAML), and Fast IDentity Online 2 (FIDO2)
• Implement Infrastructure as Code (IaC) deployment using Azure Resource Manager (ARM) templates and integrate with Continuous Integration/Continuous Delivery (CI/CD) pipelines
• Support the deployment and management of administrative services for infrastructure on Azure
• Document administrative processes for infrastructure and identity solutions deployed on Microsoft Azure
• Stay up to date on managed offerings for simplifying/administering Windows and identity infrastructure hosted on Microsoft Azure
• Partner, collaborate and lead team efforts for solution design, development and implementation of administrative services supporting Windows and identity platforms
• Support patch management throughout the environment to ensure timely vulnerability remediation
• Incorporate Git Operations (GitOps) patterns and tools for infrastructure and identity configuration drift remediation

• Own and maintain Service Level Objectives (SLOs) for the systems you support.
• Continuously measure and improve availability, and overall system health.
• Develop automation to scale systems sustainably and prevent or mitigate service issues.
• Partner with development teams to enhance reliability, observability, and release velocity.
• Participate in on-call rotations, incident response, post-incident reviews, and root-cause analysis.
• Promote strong engineering practices to help build, deploy, and operate high-performance services.
• Act as a key enabler for Cloud migration, working with operations and engineering teams from project inception through to operational readiness.
• Conduct architectural reviews, support operational acceptance testing, and configure Datadog dashboards and metrics.

Site Reliability Engineer – Electronic Trading Team

• Designing and managing cloud environments and creating modern automation tools
• Building and deploying continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Implementing various development, testing, automation tools, and security strategies
• Supporting the delivery of quality code that adheres to standards and methodologies
• Performing incident management and root cause analysis, and leveraging observability tools
• Managing periodic progress reporting

• Design and implement AWS cloud infrastructure and deployment patterns for the data platform, including multi-account AWS Organizations strategy, IAM design, networking, naming conventions, and tagging standards.
• Build and maintain CI/CD pipelines to support repeatable, controlled releases across Development, Test, and Production environments.
• Provision and configure AWS infrastructure as code (Terraform), including services such as AWS Glue, Amazon S3, Amazon Redshift, VPC networking, VPN/Direct Connect connectivity, Route 53, security groups, and firewall controls to connect on-premises source systems.
• Configure Git-based integration and deployment workflows for platforms such as Databricks or Snowflake to enforce version-controlled deployments.
• Support deployment of backend services, orchestration components, data services, APIs, and front-end applications.
• Enable monitoring, logging, alerting, and telemetry using services such as Amazon CloudWatch, AWS CloudTrail, AWS Config, and observability platforms like Datadog.
• Define and implement operational controls for reliability, performance, scalability, backup/recovery, and incident response.
• Implement and enforce secure access patterns using AWS IAM, IAM Identity Center (AWS SSO), AWS Secrets Manager, AWS KMS, and policy-driven access controls, including row-level and column-level security requirements where applicable.
• Ensure the solution aligns with architecture, security, governance, and service transition requirements.
• Support non-functional testing, release readiness, and path-to-production activities.
• Produce comprehensive operational runbooks, platform documentation, and a full IaC handover package enabling the client’s internal IT team to take ownership of platform operations at programme close.
• Support cost management, network performance tuning, and security hardening of the AWS platform; contribute to FinOps reporting and disaster recovery planning.

Lead Cloud, DevOps Engineer

• Ensure safe, reliable, and cost-effective operation of all plant assets
• Oversee maintenance execution, reliability engineering, asset strategy, and long-term equipment health
• Drive a proactive reliability culture
• Develop maintenance systems and partner closely with Operations, Engineering, and EHS
• Manage maintenance execution, preventive maintenance (PM), and corrective maintenance activities
• Ensure compliance with OSHA, PSM, environmental, and corporate safety standards
• Administer maintenance budgeting activities, spare parts optimization, and contractor performance
• Administer and enhance the plant reliability program, including PM optimization and condition monitoring
• Apply reliability methodologies such as RCM, FMEA, and RCA
• Develop and maintain asset strategies for rotating equipment, fixed equipment, instrumentation, and electrical systems
• Ensure compliance with PSM Mechanical Integrity requirements
• Administer inspection programs and maintain accurate equipment records
• Drive improvements in equipment uptime and maintenance productivity
• Partner with Operations to prioritize maintenance activities and support production objectives

Maintenance & Reliability Engineer

• Work closely with product owners, technical integrators, architects, and cross-functional teams in agile environments to deliver cloud migration user stories and technical tasks
• Design, build, and maintain automated CI/CD pipelines to support cloud migration across Amazon Web Services (AWS), Azure, and Google Cloud Platform (GCP)
• Implement Infrastructure as Code (IaC) using tools such as AWS CloudFormation, Terraform, or equivalent for multi-cloud provisioning and management
• Develop and maintain automation scripts, tooling, and reusable patterns to streamline migration and operational tasks across cloud environments
• Leverage cloud services and container orchestration platforms such as AWS, Azure, GCP, EKS, AKS, and GKE to build scalable, secure, and highly available environments
• Collaborate with architecture, data engineering, and platform teams to support multi-cloud deployments and integration with enterprise platforms
• Apply a security-first approach to solution design, infrastructure, documentation, and cloud service support
• Ensure compliance with security policies, architecture standards, and operational best practices across cloud platforms
• Monitor system performance, availability, and security using cloud-native monitoring tools and implement automated remediation where appropriate
• Participate in incident response, troubleshooting, root cause analysis, and 3rd-level escalation support for server, network, and cloud platform issues
• Create and maintain software design documentation, DevOps process documentation, and best practices to support onboarding and knowledge sharing
• Proactively identify technical debt, participate in continuous improvement efforts, and support architecture implementation throughout the system development lifecycle
• Work effectively across multiple products, locations, teams, time zones, and external partners

Mid-Level DevOps Developer

• Architecture and operation of large-scale, highly available AWS environments
• Reliability and performance of distributed systems supporting production workloads
• Design and implementation of Infrastructure as Code (IaC) and platform automation
• Evolution of container platforms (ECS, EKS)
• Organization-wide DevOps and SRE best practices, including SLO-driven engineering
• Cloud cost optimization and governance across multi-account environments

Senior AWS DevOps Engineer

• Maintain and improve the uptime, performance, and availability of production systems.
• Define and track SLIs, SLOs, and SLAs to ensure service reliability and user satisfaction.
• Implement and manage monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog, ELK).
• Participate in on-call rotations and respond to incidents, performing root cause analysis and postmortems.
• Automate repetitive tasks and processes using scripts, configuration management, and Infrastructure as Code (IaaC).
• Develop CI/CD pipelines to streamline deployment and operational processes.
• Analyze system performance and capacity trends to plan for future growth.
• Collaborate with engineering teams to design systems that scale reliably.
• Support cloud and/or hybrid infrastructure (AWS, Azure, GCP, VMware, etc.).
• Manage system provisioning, configuration, and patching via tools such as Ansible, Terraform, or Puppet.
• Act as a bridge between development and operations teams, championing DevOps and SRE principles.
• Contribute to a culture of continuous improvement, reliability, and accountability.

Senior Site Reliability Engineer – Operations

• Partner with offshore and onshore engineering teams to design, implement, and scale cloud-native infrastructure supporting a new customer portal and ongoing platform refactoring efforts
• Architect, build, and maintain Kubernetes-based environments that power production systems, ensuring scalability, resilience, and security
• Lead Infrastructure as Code initiatives (primarily Terraform) to automate provisioning, configuration, and environment consistency across AWS
• Design, implement, and optimize CI/CD pipelines to improve deployment velocity, reliability, and developer experience
• Integrate and operationalize MLOps practices, enabling efficient deployment, monitoring, and lifecycle management of machine learning workflows
• Embed DevSecOps best practices across the platform, incorporating security controls, compliance requirements, and monitoring into the development lifecycle
• Drive automation initiatives that reduce manual processes and increase system reliability and repeatability
• Collaborate closely with Platform, Engineering, and cross-functional stakeholders to gather requirements, troubleshoot issues, and continuously improve system architecture
• Monitor system performance, identify bottlenecks, and proactively implement improvements to optimize availability and cost efficiency
• Support incident response and root cause analysis efforts, driving long-term fixes and ensuring lessons learned translate into system improvements

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform
• Work closely with product teams helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength
• Ability and willingness to travel 1-2 times a year for in-person events and team meetings

Senior Site Reliability Engineer, Infrastructure Foundations

• Grow and lead a high-performing organization across DevOps, IT, and Security.
• Define and execute strategic roadmaps aligned with company objectives, technology priorities, and regulatory requirements.
• Establish a results-driven culture focused on measurable outcomes, operational excellence, and continuous improvement.
• Partner with senior leadership (VP+) to align on long-term strategy.
• Guide and oversee DevOps architecture.
• Drive adoption of modern DevOps practices with a focus on developer self-service.
• Ensure high availability and disaster recovery capabilities across all systems.
• Optimize cost, performance, system resilience, and developer productivity.
• Direct IT operations including end-user support, device management, SaaS administration, and corporate systems.
• Ensure efficient, secure, and scalable IT service delivery across the organization.
• Standardize processes, implement tools, and automate for quality and efficiency.
• Own and evolve the company’s security posture.
• Ensure compliance with applicable regulatory frameworks and internal policies.
• Lead risk management and vulnerability management programs.
• Partner with product engineering teams to embed security practices in their work.
• Report key metrics (e.g. core infra uptime, security posture, incidents).
• Use data to drive continuous improvements.
• Identify and solve complex operational and technical challenges autonomously.
• Collaborate with other teams to support company initiatives with a helpful spirit.
• Foster a culture of transparency, accountability, and constructive communication across departments while advising on infrastructure, IT, and security matters.
• Set clear priorities aligned with department and company strategy.
• Mentor and develop contributors and leaders.
• Provide regular, actionable feedback and performance management.
• Promote a structured, results-oriented way of working across teams.
• Serve as a role model in problem-solving, collaboration, and conflict resolution.
• Anticipate hiring needs and advocate for headcount, providing justification, job descriptions, and implement hiring practices for your area within the Technology department hiring and interviewing framework.

Director of DevOps, IT, Security

• Own and manage the Hospice AWS infrastructure using Terraform (EC2, S3, VPC, IAM, RDS, Backup)
• Design, build, and maintain CI/CD pipelines for .NET applications transitioning from legacy deployment processes
• Execute the cloud cost optimization roadmap: right-sizing, savings plans, storage tiering
• Plan and lead the migration from EC2-based workloads to modern architectures (EKS, Lambda, Step Functions)
• Implement and maintain monitoring, alerting, and observability (Datadog, CloudWatch)
• Ensure HITRUST E1 compliance and security best practices across all environments
• Mentor and upskill the Hospice application team on AWS operations and modern SDLC practices
• Collaborate with DBA team on the SQL Server EC2 to RDS migration
• Manage production patching, backup/DR, and incident response for the Hospice platform

• Develops, documents and maintains standardized, efficient, and innovative processes
• Automates, develops, monitors, improves, and troubleshoots across software engineering processes
• Analyzes, plans, and executes mitigation strategies for security risks
• Supports collaboration with cross-functional teams
• Implements current and emerging technologies in the software engineering DevSecOps environment

DevSecOps Software Engineer – Experienced

• Design, build, and maintain internal tools, dashboards, and pipelines that standardize program and project management practices across BSF
• Own the technical delivery workflow for cross-functional initiatives, partnering with engineering leaders to plan releases, track progress, and unblock teams
• Implement mechanisms that keep development teams aligned on key decisions and objectives (e.g., engineering decision records, automated updates, GitLab workflows), ensuring high-quality, efficient execution
• Build and operate OKR tracking systems and program review workflows, including data ingestion, reporting, and alerts for progress and risk
• Serve as the engineering point-of-contact to the PMO and leadership team, translating program requirements into technical solutions and actionable engineering work
• Establish and maintain stakeholder engagement by creating clear communication channels (dashboards, status feeds, notifications) that foster trust and alignment with key objectives
• Develop risk management and mitigation tooling (e.g., schedule health metrics, dependency maps, CI signal monitoring) to proactively surface issues impacting resources, timelines, and outcomes
• Instrument, collect, and monitor delivery metrics such as SLOC trends, Service Desk ticket flows, and cost/financial indicators; maintain baselines and drive data-informed improvements
• Write and maintain scripts and services that automate recurring PMO and program operations tasks
• Heavily utilizes GitLab (Issues, Epics, Boards, Labels, CI/CD, APIs) to implement program management workflows, automation, and reporting

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