DevOps Engineer

• Participate in on-call and incident response: Respond to production incidents, contribute to service restoration, and support clear communication during incidents. Over time, take increasing responsibility for leading incidents end-to-end.
• Improve operational reliability: Identify recurring issues and reliability risks, and drive fixes through better alerting, automation, system changes, or process improvements.
• Own parts of the production environment: Operate and improve Kubernetes clusters, cloud infrastructure, and core platform services, with growing ownership as familiarity increases.
• Strengthen observability: Improve dashboards, alerts, logs, and traces so issues are detected earlier and diagnosed faster, with a strong focus on actionable signals.
• Reduce operational toil: Automate repetitive tasks, simplify runbooks, and improve tooling to make on-call and day-to-day operations easier and safer.
• Support safe change: Improve deployments, rollback mechanisms, and operational readiness to reduce the risk of incidents caused by change.
• Contribute to operational practices: Write and maintain runbooks, participate in blameless post-mortems, and help improve incident response processes over time.
• Collaborate closely with engineers: Work with product and feature teams to improve production readiness, service ownership, and reliability expectations.

Senior Site Reliability Engineer

• Help Honeycomb scale our backend systems to support our highest-volume customers.
• Build organizational trust through transparent communication, giving and receiving direct and kind feedback.
• Work with other backend teams to dive deep into our stack to make sure we’re getting the most out of our infrastructure.
• Be trained, become, and then train others as an Incident Commander.
• Help SRE and Honeycomb develop a healthy cross-Atlantic engineering culture.
• Participate in the team’s on-call rotation as the EU side of a new follow-the-sun rotation.
• Help the organization navigate tradeoffs between reliability and its other goals and priorities.
• Optional: act as an external ambassador through blog posts, conference talks, and presentations with support from our DevRel team.

• Design, build, and maintain CI/CD pipelines supporting cloud-native and AI-driven services.
• Implement and manage Infrastructure as Code (IaC) for cloud environments using tools such as Terraform.
• Deploy, operate, and optimise containerised workloads using Kubernetes (GKE) and cloud-native runtimes.
• Ensure platform availability, scalability, and resilience through proactive monitoring and optimisation.
• Embed security best practices into pipelines and infrastructure, including IAM, secrets management, and vulnerability scanning.
• Collaborate closely with engineering teams to improve deployment patterns and operational readiness.
• Implement observability across the platform using logging, metrics, and alerting.
• Contribute to platform standards, documentation, and operational runbooks.

Senior DevOps Engineer

• Design and implement high-availability computer vision serving infrastructure capable of handling the needs of external customers and high-demand workloads
• Lead incident response for critical AI services, using automation to ensure rapid recovery and systematic improvements from each incident
• Build and maintain a metrics-driven, cost-optimised edge platform so we can predict and iteratively improve efficiency as we scale
• Write automation software, implement AWS Greengrass components, tune and automate iptables firewall rules, and maintain remote access and diagnostic tools that keep our safety systems dependable at scale

Site Reliability Engineer, Edge Systems

• Build, deploy safely and incrementally, and operate critical production systems with focus on scalability, reliability, observability, performance and security.
• Build automation to remove toil and proactively monitor, respond to, and enhance alerts with automated handling.
• Create and maintain incident response runbooks, triage platform and infrastructural issues, and write postmortem documents to prevent recurring incidents.
• Plan and communicate maintenance windows on production systems while engaging with 3rd party vendor support as needed.
• Work with Arista's product development teams to identify infrastructural bottlenecks and design solutions to enhance developer experience and workflow efficiency.
• Survey and adopt best practices around infrastructure and platform design to maintain secure, scalable and fault-tolerant systems, including studying OSS system implementations for better triage and resolution.

Site Reliability Engineer – Engineering Productivity

• Play a crucial role in maintaining and improving our infrastructure, ensuring scalability, reliability, and security.
• Work closely with Software Development and QA teams to facilitate the delivery of reliable and secure solutions.
• Foster collaboration by actively contributing ideas to improve our Architecture.
• Contribute to a culture of knowledge sharing by supporting peers, sharing best practices, and proactively documenting solutions and learnings.
• Assist in developing services, controls, and patterns for cloud solutions to ensure security and privacy at scale.
• Implement and follow security best practices across infrastructure and deployment processes.
• Take ownership of assigned tasks, ensuring they meet standards through attention to detail and adherence to best practices.
• Assist in designing, implementing, and maintaining CI/CD pipelines to facilitate efficient software delivery.
• Write automation code utilizing languages like Python, Bash, Terraform and configuration management tools.
• Monitor, troubleshoot, and resolve issues related to infrastructure, deployments, performance and overall application lifecycle.
• Participate in incident response and resolution efforts, and actively take part in the on-call shift rotation, demonstrating a proactive approach to maintaining system availability.

Site Reliability Engineer, SRE – Engineering Productivity

• Ensure the security, reliability, and performance of world-class systems and databases
• Collaborate with customer’s technical teams from recognized global companies
• Diagnose and solve interesting technical problems daily
• Provide OpenSearch as a Managed Service
• Participate in on-call Level 1 or Level 2 roster
• Undertake complex cluster operations such as migrations, upgrades, and maintenance

Site Reliability Engineer

• Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform & Tools.
• Participating in ongoing training sessions to improve coaching abilities and skills.
• Communicating with members via your Mento email or via chat in the Mento App in between sessions.
• Being an integral member of the Mento coaching community by sharing coaching tools and insights — helping enhance our coaching practices and fulfill our mission of empowering people to thrive in jobs that they love.
• Acting with kindness, respect, and empathy as an ambassador of the Mento community.

Forward Deployment Engineer – Support Engineer, Director

• Design and implement scalable, reliable, and fault-tolerant systems across cloud environments.
• Develop and maintain observability tools, including monitoring, logging, and alerting (e.g., Prometheus, Grafana, Datadog, ELK).
• Automate infrastructure provisioning, deployment, and incident response using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Optimize system performance, scalability, and incident response workflows to improve uptime.
• Work closely with development and DevOps teams to improve system design for reliability.
• Conduct root cause analysis (RCA) and implement preventative measures to minimize failures.
• Ensure high availability by designing and maintaining load balancing, failover, and disaster recovery strategies.
• Improve CI/CD pipelines to enhance deployment speed while maintaining stability.
• Optimize cloud cost and resource utilization for AWS, Azure, or Google Cloud Platform (GCP).
• Participate in on-call rotations to quickly address system failures and minimize downtime.

Site Reliability Engineer – SRE

• Manage and optimize release pipelines to ensure smooth deployment of software updates.
• Define and maintain versioning strategies, ensuring consistency across multiple environments.
• Coordinate with engineering, QA, and DevOps teams to ensure timely and stable releases.
• Automate and improve build, release, and deployment processes for efficiency and reliability.
• Monitor and troubleshoot release-related issues, ensuring minimal downtime.
• Maintain documentation for release workflows, rollback plans, and deployment strategies.
• Ensure compliance with security, performance, and quality standards in all releases.
• Work with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI, CircleCI) to manage automated releases.
• Implement and maintain feature flagging strategies to enable controlled rollouts.
• Analyze release performance and drive continuous improvements in deployment processes.

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