DevOps Engineer

• Own security across our AWS environments (primary), with additional exposure to GCP and Vercel: IAM, Security Hub, CloudTrail, GuardDuty, KMS, and related controls.
• Design, maintain, and monitor security controls across cloud infrastructure: logging pipelines, alerting thresholds, key management, and privileged access workflows.
• Manage security-relevant access controls across cloud environments and internal systems, including service accounts, credential rotation, and periodic access reviews.
• Provide security input to IT & Infrastructure on network segmentation, endpoint security baselines, and cross-system access policies, without owning those systems yourself.
• Secure our CI/CD pipelines and GitHub Actions environments: secrets management, supply chain risk, and dependency vulnerability workflows.
• Perform secure code reviews and provide hands-on application security support to engineering teams.
• Review authentication flows, payment logic, and API security with human judgment, not just automated scanners.
• Partner with engineers to remediate vulnerabilities and embed security practices into the development lifecycle.
• Own vulnerability management end-to-end: identification, prioritization, remediation tracking, and verification.
• Coordinate our external security review program with third-party audit and penetration testing firms.
• Support incident response through internal triage and investigation, working alongside our external 24/7 response partners.
• Support SOC 2 and other compliance efforts by collecting evidence, documenting controls, and maintaining audit-ready processes for engineering and security-related controls.
• Contribute to DORA compliance initiatives where applicable.
• Maintain clear, auditable documentation of security processes to support audit cycles and long-term knowledge transfer.

Senior DevSecOps Engineer

• Plans and develops engineering projects concerned with unique or controversial complexities which have important impact on major company programs
• Acts as technical liaison to individuals within and outside the organization with responsibility to act independently regarding technical matters pertaining to individual's field
• Completes assignments given in broad terms concerning general objectives and limitations
• Performs other job-related duties as assigned

Senior PGD Reliability Engineer – Solar, BESS

• Ensure the availability, reliability, and performance of high-traffic Java-based applications in a distributed environment.
• Troubleshoot and resolve complex issues across production and non-production environments.
• Participate in pre- and post-deployment performance testing and monitoring to continuously improve application performance.
• Optimize Java application performance with a focus on JVM tuning, efficient resource utilization, and horizontal scaling.
• Deploy and manage the Grafana stack (Grafana, Prometheus, Loki, Mimir, Alloy) to deliver real-time monitoring, logging, and alerting.
• Implement and refine observability strategies that enhance visibility into application and infrastructure health.
• Create and maintain dashboards, alerts, and log queries for comprehensive system health monitoring.
• Integrate AI/ML models into the observability pipeline for anomaly detection, predictive alerting, and intelligent alert correlation and noise reduction.
• Design, build, and operate agentic AI workflows that automate operational tasks such as alert triage, root cause analysis, runbook execution, and incident summarization.
• Develop tool-calling LLM agents that interact with infrastructure APIs (Kubernetes, Grafana, Jira, Slack, PagerDuty) to execute diagnostic and remediation actions autonomously or with human-in-the-loop approval.
• Build and maintain MCP (Model Context Protocol) servers and integrations that expose internal systems as tool surfaces for AI agents.
• Evaluate, select, and operationalize LLM frameworks and orchestration platforms (e.g., LangChain, LangGraph, CrewAI, n8n, or custom solutions) for production-grade agentic systems.
• Implement guardrails, evaluation harnesses, and feedback loops to ensure AI agent outputs are accurate, safe, and continuously improving.
• Champion the adoption of AI-assisted development and operations practices across the SRE and broader engineering organization.
• Support the operations team’s incident response efforts, conduct post-mortems, and identify root causes to prevent recurrence.
• Leverage AI tools to accelerate incident timelines, auto-generate post-mortem drafts, and surface patterns across historical incidents.
• Document and share lessons learned, contributing to a culture of continuous improvement.
• Identify repetitive operational workflows and engineer AI-augmented or fully automated replacements.
• Build self-service tools and chatbot interfaces that allow engineering teams to query system status, retrieve logs, and execute standard operating procedures through natural language.
• Measure and report on toil reduction metrics to quantify the impact of automation initiatives.
• Work closely with developers, architects, and data/ML engineers to design solutions that improve reliability and leverage AI capabilities.
• Collaborate with DevOps and NOC teams to support the application platform.
• Communicate SRE practices, AI/automation capabilities, and operational insights to technical and non-technical stakeholders.
• Provide feedback on application performance, potential improvements, and observability metrics.

Senior Site Reliability Engineer

• Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business
• Owning the technical engagement and ultimate success around specific modernization projects
• Hands-on experience with AWS technologies and know-how around how applications and services are constructed using the AWS platform
• Design and maintain monitoring solutions for infrastructure, application performance, and user experience
• Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
• Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
• Lead incident response, including identification, triage, resolution, and post-incident analysis
• Conduct capacity planning, performance tuning, and resource optimization
• Collaborate with security teams to implement best practices and ensure compliance
• Manage deployment pipelines and configuration management for consistent and reliable app deployments
• Develop and test disaster recovery plans and backup strategies
• Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
• Participate in on-call rotations and provide 24/7 support for critical incidents

Site Reliability Engineer – AWS

• Augments CBO engineering team to extend infrastructure automation and secure delivery in a hybrid cloud environment.
• Maintains/extends Terraform & OpenTofu IaC (modular configs, remote state).
• Develops Ansible playbooks/roles (CaC, patching, compliance).
• Builds GitHub Actions CI/CD with security gates (SAST, dependency/secrets scanning, policy-as-code).
• Manages Docker image hardening and Kubernetes/Helm orchestration with vulnerability scanning.
• Integrates Shift-Left security and CIS/CBO baselines.
• Inherits existing patterns (no design-from-scratch); works within CBO change advisory, version control, peer review.

DevSecOps Engineer

• Own and operate security tooling, manage key vendor relationships, and drive application and cloud security programs forward
• Secure AWS infrastructure, systems, and networking
• Review infrastructure-as-code (Terraform) changes for security implications
• Monitor and triage security alerts across dedicated channels
• Manage the vCISO relationship and own the annual penetration test lifecycle
• Run tabletop exercises and maintain the incident response playbook

• Oversee day-to-day operations for infrastructure, application support, database support, and cloud platforms, ensuring high availability, performance, and reliability
• Manage and optimize cloud infrastructure (Azure) and private cloud environments, aligning with organizational needs
• Implement and maintain operational procedures, KPIs, SLAs, and governance for ITSM processes across Incident, Request, and Change Management
• Monitor system performance and proactively address disruptions, capacity issues, bottlenecks, or reliability concerns
• Coordinate with internal teams to ensure smooth integration between applications, databases, and cloud services
• Lead a cross-functional team covering operations engineers, technical support specialists, and DBAs
• Provide coaching, mentoring, skill development, and performance management
• Ensure the team maintains depth and breadth of skills to support current and emerging technologies
• Drive implementation of best practices for Azure cloud operations, including monitoring, configuration, scaling, and cost optimization
• Oversee automation initiatives using Terraform/TFE, Harness, Jenkins, and related pipeline tools
• Serve as the point of escalation for critical technical issues, ensuring prompt resolution through coordination across teams
• Ensure service tickets and incidents are handled within expected timelines and quality standards
• Oversee MSSQL database operations including performance tuning, maintenance, backup/restore, incident resolution, and monitoring
• Ensure cloud and on-prem systems comply with corporate security policies, data protection policies, and industry regulations
• Manage relationships with cloud service providers, tool vendors, and support partners.

Site Reliability Engineer – Infrastructure

• architect and operationalize a Kubernetes platform(s) on AWS supporting multi-account, multi-region deployments aligned with AWS Well-Architected principles
• define platform capabilities including compute autoscaling, pod networking, network policies, load balancing, and storage drivers
• lead platform roadmap development and cross-functional alignment with architecture, security, FinOps, and product engineering
• operate lifecycle management, patching, and performance tuning of worker nodes
• design and manage autoscaling groups, node pools, and lifecycle automation
• architect secure and scalable VPCs, subnets, route tables, NAT gateways, and security groups
• manage cluster-level settings including version upgrades, endpoint access, audit logging, and control plane integrations
• define and enforce RBAC, network policies, pod security standards, and IAM roles for service accounts
• implement resource quotas, tagging strategies, and budget controls to support chargeback models and cost transparency
• drive standardization in tooling, automation, patching, and observability across Kubernetes clusters

Lead DevOps Engineer – Kubernetes

• Deliver cloud-native solutions and patterns that are highly elastic.
• Empower stakeholders and reduce toil through self-service pipelines.
• Mentor your team in solving deep technical issues, advanced cloud infrastructure topics, and complex coding problems.
• Set an example of methodical, systematic task execution for your team.
• Work with project managers and stakeholders to provide status and reporting.
• Act as an ambassador to other teams, finding common ground and defining clear agreements.
• Drive projects to schedule.
• Perform code reviews with an eye toward rigor and best practice.
• Apply continuous process improving techniques across the operation.
• Automate everything. You will ensure that everything is IAC, and that your team’s infra can be rebuilt from the ground up without relying on manual configurations or the Azure/AWS Portal.

Site Reliability Engineering Lead

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform
• Working closely with product teams helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength

• Design, build, and maintain systems that power cloud-based developer environments used in both local and CI contexts
• Improve ephemeral environment provisioning, stability, and teardown workflows to enhance developer velocity and reliability
• Develop tools and automation for testing, debugging, and feature validation across distributed systems
• Collaborate with CI/CD, platform, and security teams to integrate environment management with internal tooling and pipelines
• Diagnose and resolve issues related to developer environment performance, scalability, and dependency management
• Contribute to observability and monitoring of environment health, metrics, and resource utilization
• Write and maintain high-quality documentation and internal guides for developer onboarding and environment usage
• Participate in design and code reviews, advocating for maintainability, reliability, and engineering best practices

Senior DevOps Engineer

• Designing and managing cloud environments and creating modern automation tools
• Building and deploying continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Implementing various development, testing, automation tools, and security strategies
• Supporting the delivery of quality code that adheres to standards and methodologies
• Performing incident management and root cause analysis, and leveraging observability tools
• Managing periodic progress reporting

• Design and maintain monitoring solutions for infrastructure, application performance, and user experience
• Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments
• Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times
• Lead incident response, including identification, triage, resolution, and post-incident analysis
• Conduct capacity planning, performance tuning, and resource optimization
• Collaborate with security teams to implement best practices and ensure compliance
• Manage deployment pipelines and configuration management for consistent and reliable app deployments
• Develop and test disaster recovery plans and backup strategies
• Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes
• Participate in on-call rotations and provide 24/7 support for critical incidents

Software Engineer – Site Reliability Engineer

• Design, implement, and manage secure virtual and cloud infrastructures
• Develop and maintain CI/CD pipelines using GitLab or other tools to automate the deployment process
• Implement and manage container orchestration using Kubernetes or other similar orchestration software
• Implement automated security best practices and ensure compliance with industry standards
• Monitor and troubleshoot infrastructure and application performance issues
• Collaborate with development, operations, and security teams to maximize the performance and comprehensiveness of the DevSecOps pipeline
• Create and maintain documentation for procedures, configurations, and programs
• Use DevSecOps methodologies to identify constraints and employ creative solutions to break bottlenecks, improve processes, and create efficiencies
• Support the development and implementation of backup and disaster recovery strategies

• Standup of large-scale software factory used by software teams
• Define, design, and implement all segments of DevSecOps lifecycle - continuous build, continuous integration, continuous test, continuous cyber, and continuous deployment pipeline on a program.
• Responsible for the design, architecture, development, deployment, and operation of modern DevSecOps software factory.
• Work with multi-disciplinary teams, such as with Systems Engineering, Real-time & Embedded Software, Test Automation, DevSecOps, and Systems Test in an Agile software development environment

Senior Principal Software Engineer – DevSecOps, DevOps

• Lead Ops / SRE teams to build / maintain “Infrastructures as Code”, software services (PaaS and SaaS), security policies and continuous integration / deployment processes
• Remove technical debt, deliver security hardening, and drive continued optimization of cloud based environments
• Maintain critical production services with a view to provide best possible uptime and a huge focus on reliability around tier 1 / mission critical 24/7 services
• Work with diverse technical and non-technical teams, including Development, QA, IT Operations, Customer Operations and Project Management teams
• Lead FinOps processes for continuous review and ongoing cost optimization, including maintaining and forecasting cloud OPEX spend
• Ensure 24/7 technical support and Service Level Agreements for customers is met, with ultimate accountability for uptime and resiliency across a group of products
• Drive automation to aid productivity, minimizing the amount of traditional operational effort and maximize Infrastructure as Code
• Manage Customer Reliability Engineering activities driving Application Monitoring, Metrics, Incident Reviews and Long Term Actions, and support BISO activities / implementing InfoSec changes

• Collaborate with Technology Infrastructure teams to build and operate reusable, cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.
• Work with business units and technical teams to improve application availability, observability, and reliability as our business applications are migrated to the Private Cloud.
• Enhance platform reliability through automatic problem detection, self-healing systems, and well-architected notification and escalation protocols.
• Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement.
• Eliminate toil using intelligent automation and agentic workflows.
• Conduct blameless retrospectives and share learnings across the organization.
• Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence.
• Integrate DevSecOps, zero-trust principles, and policy-as-code into every pipeline.
• Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks that our business units can adopt to improve our technology standardization.
• Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.

Site Reliability Engineer

• Designs, develops, launches, and supports corporate DevOps pipeline operations.
• Facilitates automation of internal software deployment via Continuous Integration/Continuous Deployment (CI/CD) best practices.
• Administers and maintains Gitlab.
• Architects and delivers DevOps pipeline operations supporting automated delivery of CI/CD pipelining for corporate-wide software releases.
• Creates and maintains Docker images and containers.
• Identifies and automates manual processes.
• Works with tools and platforms like JIRA and Sharepoint.
• Develops and maintains software installation tools, processes, and packages.
• Creates and maintains DevOps Process and Policies.
• Recognizes and reuses common code base if necessary to support different programs and projects.
• Delivers work on time according to agreed completion dates and project schedules & budgets.
• Operates in a continuous learning environment and provides guidance and mentoring to all stakeholders.
• Acts independently to determine methods and procedures on new or special assignments.

DevOps Engineer III

• Manage and automate OCP (OpenShift Container Platform) and ARO (Azure Red Hat OpenShift) cluster upgrades, ensuring alignment with upstream releases and zero-downtime rolling updates
• Configure tools like OADP (OpenShift API for Data Protection) to handle backup, restore, and failover across on-prem OCP and ARO regions
• Monitor compute, storage, and networking capacity to prevent bottlenecks in hybrid Kubernetes environments
• Define Service Level Indicators (SLIs) and Service Level Objectives (SLOs) specifically for cluster control planes and underlying cloud resources.
• Use and tune frameworks (e.g., Prometheus, Grafana) to surface actionable alerts and track core signals like latency, traffic, errors, and saturation
• Participate in on-call rotations to triage cluster-level issues (e.g., node evictions, Distributed ETC Directory (ETCD) latency, certificate expirations)
• Manage continuous deployment pipelines using ArgoCD or Flux to ensure declarative, reproducible configurations for all cluster workloads
• Abstract underlying Kubernetes complexities through self-service portals, standardized namespaces, and automated CI/CD guardrails
• Consult with development teams to resolve deployment failures, routing, and pod-crash issues
• Enforce Role-Based Access Control (RBAC) across environments, integrating with Active Directory or Azure Entra ID
• Implement platform-level security guardrails using OpenShift policies and Open Policy Agent (OPA) to automatically detect configuration drifts or vulnerabilities
• Integrate enterprise vaults or Azure Key Vault seamlessly with native OpenShift secrets
• Treat the platform as software by managing ARO clusters and underlying Azure resources using Terraform or Bicep
• Write automation scripts (Python, Go, or Ansible) to streamline common Day 2 configuration tasks like deploying custom operators, storage classes (e.g., ODF), and monitoring add-ons
• Collaborate with development, security, and operations teams to improve platform reliability and developer experience using iterative Agile processes and practices
• Create and maintain technical documentation, standards, and operational procedures using Docs as Code
• Support continuous improvement initiatives focused on scalability, resiliency, and automation of both on-prem and cloud environments

Platform Engineer – Site Reliability Engineering, SRE

• Design, build, and maintain Terraform Infrastructure as Code for Azure payment platform environments (dev, UAT, prod) using reusable modules and policy-as-code guardrails
• Own end-to-end M365 Copilot Studio agent lifecycle—environment strategy, solution packaging, automated promotion, telemetry, and governance for payment-focused agents
• Operate Power Platform ALM (Power Apps, Power Automate, Dataverse) using managed environments, the ALM Accelerator, and pipelines integrated with GitHub Actions
• Build and maintain GitHub-native CI/CD pipelines using Actions, OIDC federation, environments, and reusable workflows for .NET, TypeScript, and IaC repositories
• Implement and harden Azure platform services for payments—AKS, Azure Functions, API Management, Service Bus, and Key Vault—with secure-by-default networking and identity
• Drive observability, reliability, and incident response across payment workloads using Azure Monitor, Application Insights, and OpenTelemetry
• Partner with software, data, and AI engineers to deploy, evaluate, and operate Azure OpenAI and Azure AI Foundry workloads supporting payment initiatives
• Mentor developers on DevOps practices, IaC patterns, and Power Platform / Copilot Studio governance; champion compliance with PCI DSS, change management, and SDLC standards.

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