DevOps Engineer

• Owning the SRE infrastructure lifecycle from design reviews and pre-rollout readiness assessments through production sign-off and ongoing reliability management
• Designing and implementing frameworks that reflect customer experience for load balancing services and driving action when error budgets are at risk
• Building and maintaining observability pipelines from load-balancing components and system-level sources to dashboards that enable rapid incident triage
• Leading technical incident response for complex NB/NLB failures, acting as the technical commander and driving root cause analysis and preventive follow-through
• Developing and automating safe deployment workflows for phased releases, including bake-period monitoring, feature flag management, and validation across global datacenter rollouts
• Reviewing design documents, product-requirement documents and producing actionable SRE input on operational risks, capacity implications, Day-2 concerns, and product strategy gaps
• Building automation and tooling using Python or Go that reduces operational toil and improves team-wide operational capability

Senior Site Reliability Engineer

• Own and develop ZayZoon's infrastructure-as-code using CloudFormation, with an emphasis on serverless resources (ECS, Fargate, Lambda)
• Instrument and analyze daily metrics across both infrastructure performance and our Ruby on Rails applications, using AWS tooling (Athena, CloudTrail) and third-party observability platforms (Grafana, OTel, CloudWatch)
• Build, optimize, and maintain efficient pipelines (GitHub Actions, CodeDeploy, CodePipeline) to accelerate developer velocity, including modern deployment strategies like blue/green deployments and intelligent auto-scaling
• Stay ahead of resource dependencies, particularly databases (RDS, Redshift), including upgrades, playbooks, and downtime planning
• Work closely with application developers to serve all of their infrastructure needs. Turning repeatable needs like spinning up environments, running jobs etc. into platform services that can be used by devs whenever they need them.
• Project costs and implement AWS cost savings programs and reserved instances
• Partner with our risk and security teams to maintain SOC-2 and cybersecurity compliance, and actively evaluate and remediate Critical and High CVEs across all services
• Collaborate extensively with app developers on shared metrics, database performance, and load testing
• Collaborate extensively with data engineers to facilitate data warehouse development, ELT, and ETL
• Participate in our agile process: sprint planning, story grooming, and standup
• Champion our SDLC and secure coding practices across everything you ship

Senior DevOps Engineer

• Handle production incidents end-to-end (triage, severity assessment, escalation, stakeholder communications, and documentation).
• Implement and test low to moderately complex code changes to fix defects in Java-based applications.
• Use monitoring and logging basics to accelerate troubleshooting and contribute to root cause analysis (RCA).
• Support cloud-based environments and build exposure to providers such as AWS, Azure, or GCP.
• Work with Kubernetes basics and container fundamentals (Docker/containers).
• Support CI/CD operations: read pipeline logs, re-run jobs, and assist with Git/Jenkins workflows.
• Apply security fundamentals (policies/roles, secrets management, encryption, firewall/WAF concepts, audit trails).
• Follow governance and compliance practices (data classification, PII handling).
• Contribute to proof-of-concept (PoC) activities for vendor selection (scope, success criteria, recommendation, documentation).
• Collaborate effectively with teammates, communicate clearly, and stay calm and structured during high-severity events.

DevOps II – Support & Operations

• Design, implement, and maintain automated security pipelines: SAST, DAST, SCA, container scanning, and IaC scanning
• Integrate security tools into existing CI/CD pipelines (Bitbucket Pipelines, Azure DevOps) without introducing excessive friction
• Implement and manage an SBOM inventory
• Automate vulnerability scanning of container images and third-party dependencies
• Define and enforce security policies as code: quality gates, vulnerability thresholds, and configuration compliance
• Establish security guardrails for AI agents used in development (GitHub Copilot, generative code tools)
• Collaborate with development teams to rapidly remediate vulnerabilities detected in pipelines
• Contribute to hardening Kubernetes and cloud (Azure) environments
• Document DevSecOps security standards and provide training to development teams
• Participate in security impact analyses for change requests

Senior DevSecOps Security Specialist

• Lead and support Endevor (and other SCMs) DBB/GIT/IDD migration projects
• Perform installation, configuration, and problem determination for DBB/GIT/IDD on customer systems
• Analyze, convert, and validate Endevor applications
• Provide technical support and troubleshooting DBB/GIT/IDD related issues
• Conduct customer training sessions and develop presentation materials for DBB/Git/IDD and migration processes
• Collaborate with IBM teams and client stakeholders to ensure successful project delivery
• Document migration processes, best practices, and technical resolutions

Mainframe DevOps Migration Consultant

• Gather and understand the needs of end users, clients, and stakeholders;
• Identify functional and non-functional requirements (performance, security, usability);
• Define the functional vision of a solution in collaboration with teams.
• Break down requirements into clear, manageable sub-problems;
• Identify relationships between technical components;
• Support development teams in designing optimal solutions.
• Integrate security into development practices from the early stages of the lifecycle;
• Implement and maintain automation, testing, security, and observability mechanisms;
• Contribute to the evolution and maintenance of environments, tools, and pipelines;
• Ensure robustness, reliability, and performance of systems in production.
• Analyze, design, and participate in the development of features;
• Implement solutions to ensure stability and performance;
• Perform tests and trials;
• Write and maintain technical documentation;
• Participate in code reviews;
• Produce test documentation;
• Write well-commented code that complies with internal standards.

DevSecOps Analyst

• Propose solutions and challenge assumptions
• Participate in architecture discussions
• Take ownership of platform initiatives
• Ensure reliable, scalable, and secure infrastructure operations.

• Implement, automate, support CI/CD and pipelines for both Cloud and on-premise to deploy C# (.Net Framework and .NET Core) and Python applications.
• Manage and support the Cloud and on-premise Infrastructure.
• Develop, implement and support automations for cloud and on-premise infrastructure provisioning and deprovisioning.
• Provide support to Development teams and other stakeholders.
• Develop monitoring, alerting, and self-healing functionality for CI/CD, Cloud infrastructure and for common business application patterns.
• Help standardize our release management and support process for all Enterprise Applications initiatives (new products, enhancements, application interfaces, etc).
• Work in collaboration with the Enterprise Application Development and Enterprise Data Management teams.
• Develop, improve and enforce software engineering best practices in collaboration with the Application Development, Software and Platform Architecture and InfoSec groups.
• Help reduce complexity, enhance communication and maintain high-quality deployment artifacts through-out the entire software deployment pipeline in collaboration with the Software Architecture, Development, Operations and Support teams to ensure alignment.
• Implement and expand automated deployment and testing tools to reduce errors, optimize delivery times and improve customer experience.
• Support our Cloud Evolution modernization project by actively participating in the planning and execution of the project.
• Incorporate "Secure by Design" concepts, practices and tools into the software development lifecycle and deployment pipeline.
• Create reusable automation libraries and APIs that can be applied across Enterprise Applications.
• Assist with the creation of architectural diagrams and design specifications to aid automation on supported platforms.
• Document application platforms and products support processes.
• Help streamline and participate in the on-call support process for existing production solutions.

DevOps Lead, Enterprise Applications Delivery

• Design, implement, and maintain monitoring and observability solutions using tools like Prometheus, Grafana Stack (Loki/Grafana/Tempo/Alert Manager), Datadog, and OpenTelemetry.
• Define and implement SLOs, SLIs, and error budgets to measure system reliability.
• Develop and optimize dashboards, alerts, and reports for system performance and business metrics.
• Design actionable alerting strategies to minimize noise and improve MTTR.
• Integrate alerting systems with Jira.
• Establish and refine runbooks for on-call teams to handle alerts efficiently.
• Empower teams to ensure observability coverage and incident response practices.
• Analyze system performance metrics, identify bottlenecks, and implement optimizations to improve system efficiency, scalability, and cost-effectiveness.
• Help conduct load testing and capacity planning to ensure systems can handle peak traffic loads.
• Identify opportunities for automation and develop tools to streamline operational processes, such as fail-over, configuration management, and monitoring.
• Implement monitoring and alerting systems within automations to detect and resolve issues proactively.
• Collaborate closely with cross-functional teams, including software engineers, operations, and infrastructure teams, to understand system requirements, provide technical guidance, and drive solutions.
• Communicate effectively to stakeholders about system changes, incidents, and improvements.
• Foment and spread SRE principles and practices across the company.

Site Reliability Engineer

• Responsible for implementing and leading strategies to maximize uptime, performance and lifespan of assets
• Define, develop and execute the Reliability Strategy for all GMP and non-GMP assets
• Work with international site engineering leads to strengthen and harmonize the reliability program
• Lead root cause analysis and corrective action, drive predictive and preventive maintenance programs
• Implement digital reliability tools and optimize asset performance while ensuring regulatory compliance
• Engage with industry experts to stay current on best practices and embed new reliability engineering advancements into continuous improvement objectives
• Develop a strong safety culture that encourages taking the right amount of time to perform each task safely
• Participate and lead performance conversations with employees

Director, Reliability Engineering

• Neota is a revolutionary no-code automation platform empowering insurance, compliance and legal professionals to
• build and deploy workflow automation solutions without writing a single line of code.
• The DevOps Engineer is responsible for maintaining secure, high-performing cloud infrastructure across AWS and
• Microsoft Azure, including managing and patching Linux servers.
• The role focuses on optimising system reliability
• and performance, supporting development teams with production troubleshooting, and maintaining in-house
• deployment tools built with Django.
• It also involves managing backups, databases, and source control systems like
• Git, while ensuring strong security practices and clear documentation of architecture and networks.
• This work for this role will need to be performed during US business hours

• Operate production infrastructure across AWS and Azure, including networking, IAM, and cost.
• Build and operate Terraform modules and state at scale, keeping our infrastructure as code clean and reviewable.
• Run Kubernetes in production: upgrades, scaling, troubleshooting, and platform improvements.
• Operate and improve CI/CD pipelines that the entire engineering org depends on.
• Operationalize SLO/SLI frameworks and observability practices alongside the SRE team.
• Drive incident response practice, on-call tooling, and incident review follow-through.
• Reduce operational toil through automation across secret rotation, access management, and environment provisioning.
• Contribute to capacity planning, disaster recovery, and resilience work across critical systems.
• Build and maintain internal developer tooling that removes friction across engineering.
• Lead rollouts of AI-native tooling for code review, testing, and engineering productivity.
• Own migrations and consolidation of internal platforms such as Jira, Confluence, ticketing, and documentation systems.
• Mentor engineers and technical leads, fostering growth and knowledge-sharing within the organization.
• Evaluate and introduce new technologies, tools, and approaches to improve scalability and efficiency.

• Own production infrastructure across AWS and Azure, including networking, IAM, and cost.
• Build and operate Terraform modules and state at scale, keeping our infrastructure as code clean and reviewable.
• Run Kubernetes in production: upgrades, scaling, troubleshooting, and platform improvements.
• Operate and improve CI/CD pipelines that the entire engineering org depends on.
• Operationalize SLO/SLI frameworks and observability practices alongside the SRE team.
• Own incident response practice, on-call tooling, and incident review follow-through.
• Reduce operational toil through automation across secret rotation, access management, and environment provisioning.
• Execute on capacity planning, disaster recovery, and resilience work across critical systems.
• Build and maintain internal developer tooling that removes friction across engineering.
• Lead rollouts of AI-native tooling for code review, testing, and engineering productivity, e.g., CodeRabbit, Copilot-class assistants, and internal AI workflows.
• Own migrations and consolidation of internal platforms such as Jira, Confluence, ticketing, and documentation systems.
• Partner with engineering and product leadership to identify and remove the biggest DX bottlenecks, and align infrastructure and reliability investments with business goals.
• Mentor engineers and technical leads, fostering growth and knowledge-sharing within the organization.
• Lead post-mortems and continuous improvement initiatives to strengthen reliability practices.
• Evaluate and introduce new technologies, tools, and approaches to improve scalability and efficiency.
• Drive standardization and modernization efforts across infrastructure and operational practices.
• Lead proof-of-concept and experimentation initiatives to validate new reliability solutions.

Staff Site Reliability Engineer

• Build, configure, monitor, and operate the data platform
• Collaborate with other teams to align data platform goals
• Ensure platform maintains data quality and integrity
• Oversee development and roadmap of the data platform
• Work with cloud service team to build infrastructure services

Senior Analyst, Data Platform DevOps

• Establish and maintain trust in data & analytics by embedding governed, quality, auditability, and reliable. Enabling confident decision-making across the organization.
• Accelerate delivery of data products and insights by implementing efficient, automated DevOps processes and standards.
• Reduce risk and ensure compliance by embedding governance, security, and auditability into both analytics platforms and deployment pipelines.
• Ensure clear alignment and identification of roles and responsibilities across the organization, working closely with IT teams, business teams and stakeholders.
• Presenting recommendations and influencing future state evolution with organization growth and development.
• Help shape the future of Analytics within the organization by influencing strategy, governance framework and models.
• Work closely with the Analytics Architects, Data Engineers and Data Analyst to align, implement and adopt standards and processes.
• Maintain Governance and DevOps Roadmaps.
• Conduct research on market trends to influence our continued governance and DevOps growth plan.
• Build organizational awareness on key data topics and governance, including facilitation of semi-annual Analytics CoE meetings with IT and business data owners.

IT Specialist, Enterprise Applications – Analytics Governance, DevOps

• Design, build, and maintain CI/CD pipelines that support continuous delivery across multiple cloud platforms (Azure DevOps, GitHub Actions, GitLab CI)
• Architect and manage cloud infrastructure across Azure, AWS, and GCP using Infrastructure as Code (Terraform, Bicep, CloudFormation)
• Manage containerized application workloads using Kubernetes (AKS, EKS, or GKE) and Docker
• Implement and maintain cloud security best practices: IAM policies, network segmentation, secrets management, vulnerability scanning
• Design and maintain observability stacks — logging, metrics, alerting — using tools such as Azure Monitor, CloudWatch, Datadog, or Grafana/Prometheus
• Collaborate with software and ML engineering teams to define deployment strategies, optimize release pipelines, and reduce deployment risk
• Evaluate and introduce tooling improvements that enhance reliability, scalability, and developer productivity
• Contribute to incident response and post-mortem processes, driving root cause analysis and corrective actions
• Build and maintain internal documentation on infrastructure architecture, operational runbooks, and DR procedures
• Mentor junior team members and provide technical guidance on cloud and DevOps best practices

• Embed with strategic accounts as the technical member of the deployment pod - alongside a Deployment Manager and/or Forward Deployed PM
• Diagnose and resolve technical blockers: integration failures, Zendesk configuration issues, automation logic gaps, data sync problems
• Build account-specific automations and integrations that aren't yet supported out of the box
• Own the technical setup of new accounts during onboarding - integrations live, data flowing, first automations configured
• Surface patterns across accounts to the engineering and product teams: recurring technical issues that should become platform features rather than one-off fixes
• Contribute to shared technical documentation and deployment playbooks that reduce ramp time for every future account
• Participate in technical scoping during late-stage sales - help the team understand what's realistic before contracts are signed

Senior Deployment Engineer, AI Agents

• Proactively identify, evaluate, and implement preventative measures to reduce customer impact.
• Ensure all services are designed and operated with 24/7 availability, scalability, and resilience in mind.
• Monitor, troubleshoot, and provide visibility to improve site latency, performance, and uptime.
• Design, develop, and automate reliable cloud infrastructure and platform services.
• Apply Infrastructure-as-Code (IaC) principles to manage large-scale distributed systems.
• Write and maintain scripts, tools, and automation frameworks to support operational efficiency.
• Partner with engineering leadership to develop solutions enabling developer productivity and remove cross functional dependencies.
• Collaborate with Platform Engineering teams on project definitions, requirements, backlog grooming, and planning processes.
• Align operational goals with product and engineering roadmaps to ensure reliability requirements are met early in the lifecycle.
• Define non-functional requirements (NFRs) and influence standards for scalability, observability, and fault tolerance.
• Lead cross-functional troubleshooting of complex issues spanning applications, infrastructure, databases, and networks.
• Serve as a technical mentor to SRE I and II engineers, guiding them in best practices for reliability, automation, and incident management.
• Lead root cause analysis and postmortem reviews, driving continuous improvement initiatives.
• Support offshore and distributed teams, promoting effective collaboration and communication.
• Participate in design and architecture reviews, offering technical recommendations and documentation for key stakeholders

Site Reliability Engineer III

• Concevoir, développer et livrer des solutions logicielles évolutives pour des projets clients
• Identifier des solutions à des problèmes transversaux en utilisant ton expérience en développement logiciel, DevOps et infrastructure
• Concevoir, planifier et mettre en place des infrastructures cloud et sur site selon les besoins fonctionnels et non fonctionnels
• Développer des services backend, des API et des composantes système alignées avec les spécifications et la documentation
• Construire et améliorer des pipelines CI/CD, des workflows de déploiement, des pratiques d’automatisation et des processus de livraison
• Contribuer à des environnements conteneurisés, virtualisés et cloud-native
• Soutenir des initiatives de modernisation en améliorant l’architecture, les tests, le déploiement, l’observabilité, la fiabilité et la maintenabilité
• Définir, documenter et communiquer des besoins non fonctionnels comme la performance, la fiabilité, la sécurité, la scalabilité et la maintenabilité
• Accompagner tes collègues sur les bonnes pratiques en développement logiciel, DevOps, infrastructure et livraison
• Prendre des initiatives, être responsable de tes livrables de bout en bout et bien gérer les priorités
• Maintenir et renforcer les standards de qualité et les bonnes pratiques en développement logiciel
• Rechercher, tester et mettre en place de nouvelles techniques, de nouveaux outils et de nouvelles technologies
• Conseiller les clients sur la direction technique, les compromis, l’architecture, l’infrastructure et la conception de solutions

Développeur·euse logiciel sénior, DevOps, infrastructure

• Design, build, and deliver scalable software solutions for client projects
• Identify solutions to cross-functional problems using your software development, DevOps, and infrastructure experience
• Design, plan, and implement cloud and on-premise infrastructure based on functional and non-functional requirements
• Develop backend services, APIs, and system components aligned with specifications and documentation
• Build and improve CI/CD pipelines, deployment workflows, automation practices, and release processes
• Contribute to containerized, virtualized, and cloud-native environments
• Support modernization initiatives by improving architecture, testing, deployment, observability, reliability, and maintainability
• Define, document, and communicate non-functional requirements such as performance, reliability, security, scalability, and maintainability
• Coach colleagues on software development, DevOps, infrastructure, and delivery best practices
• Take initiative, own deliverables end-to-end, and manage priorities effectively
• Uphold and strengthen software development guidelines and quality standards
• Research, test, and implement new techniques, tools, and technologies
• Advise clients on technical direction, trade-offs, architecture, infrastructure, and solution design

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