Junior Site Reliability Engineer

PointClickCare

Site Reliability Engineer ensuring systems operate smoothly, quickly restore services during incidents, and minimize customer impact at PointClickCare. Designing and maintaining monitoring solutions to improve reliability.

Posted 7/9/2026full-timeMississauga • 🇨🇦 CanadaJunior💰 CA$70,000 - CA$80,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDockerJavaKubernetesPython

About the role

Key responsibilities & impact

Participate in incident response and supported on‑call practices, helping restore service quickly while documenting incidents and recovery actions.
Design, implement, and maintain monitoring and observability solutions, including dashboards, alerts, logs, metrics, and traces, to understand system behavior and proactively improve reliability.
Engineer and enhance AI‑driven anomaly detection and root cause analysis solutions to continuously improve system reliability and prevent repeated failures.
Contribute to automation and AIOps initiatives, including scripting, event driven workflows, and AI assisted runbooks that reduce manual effort and operational toil.
Continuously develop Site Reliability Engineering skills through mentorship, hands on production exposure, and application of SRE best practices.

Requirements

What you’ll need

2 years of relevant experience or co-op/internships as a Software Engineer
Monitoring or logging familiarity with Appdynamics, DataDog, ELK/Kibana or similar tools.
Basic scripting or programming skills (Python, Bash and Java)
Hands on experience deploying, operating, or supporting containerized workloads using Kubernetes and Docker.
Demonstrates curiosity, continuous learning, and a growth oriented mindset.
Experience with cloud native infrastructure and platforms such as Azure or AWS.
Ability to collaborate effectively
Experience working with Agentic AI and LLM based solutions used to support automation.

Benefits

Comp & perks

Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonBashJavaKubernetesDockerAnomaly DetectionRoot Cause AnalysisAutomationAIOpsIncident Response

Soft Skills

CuriosityContinuous LearningCollaboration