Senior Software Engineer – Databases, SRE

Grafana Labs

Senior Software Engineer - SRE supporting Grafana Cloud customer databases for exceptional reliability. Collaborating with engineering teams on production systems and automation for high-SLA customers.

Posted 7/20/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$164,490 - CA$197,389 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Site Reliability Engineering (SRE) with a focus on designing and implementing Service Level Objectives (SLOs) and automation for production reliability. Proficient in incident response, post-incident reviews, and collaborating with product engineering teams to enhance system scalability and operability.

Highest-signal resume keywords

Site Reliability Engineering (SRE)Kubernetes ExperienceService Level Objectives (SLOs)Incident ResponseInfrastructure-as-Code Tooling

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

KubernetesAWSGCPAzureHelmTerraformJsonnetGoPythonJava

Soft Skills

Problem-SolvingTroubleshootingAutonomyCollaborationIntellectual Curiosity

Tools & Technologies

Linux Operating SystemsCloud StorageNetworkingMulti-Tenant Systems

Industry Keywords

Production EngineeringPost-Incident ReviewsSLO TargetsProduction ScalabilityOperational Reliability

Tech Stack

Tools & technologies

AWSAzureCloudGoGoogle Cloud PlatformJavaKubernetesLinuxPythonTerraform

About the role

Key responsibilities & impact

Partner closely with product engineering squads (embedded model)
Own production reliability for high-SLA and complex customer environments
Design and implement automation to scale our reliability practices
Ensuring our customers meet our SLO targets
Define and evolve per-tenant SLOs and reliability models
Proactively reduce SLO burn to prevent repeat incidents
Serving as a primary escalation point and on-call for relevant incidents
Lead customer-impacting incident response and post-incident reviews
Contribute to design docs and code reviews
Influence feature design to ensure production scalability and operability
Build automation to eliminate toil where needed
Improve alert quality and reduce noisy escalations

Requirements

What you’ll need

6+ years engineering experience, 3+ in SRE/CRE/production engineering
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Experience operating multi-tenant systems in production
Strong experience designing and implementing SLOs
Experience with one or more programming languages (e.g. Go, Python, Java, etc)
Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling
Excellent problem-solving and troubleshooting skills
Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
Ability to reason about performance, scaling, and failure modes
Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction
Ability to partner deeply with product engineering teams
We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Benefits

Comp & perks

100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key - 30 days annual leave, 3 days reserved for Grafana Shutdown Days