Data Analyst

• Sit with internal stakeholders (Medicare sales, finance, operations, HR) to walk them through Omni dashboards, capture feedback, document defects and change requests, and track them to resolution.
• Make report-side changes in Omni: tile edits, formatting, labels, filters, and layout. Escalate anything that touches dbt models or schema to the Interim Head of Analytics.
• Write SQL to spot-check numbers, audit data quality, and answer one-off questions from the business.
• Maintain and update the entity-relationship documentation for the Mart layer as the schema evolves.
• Reconcile reported numbers against source systems (Sabal, Atlantis, Paylocity, Sonar, Retreaver) when discrepancies are flagged.
• Own a clean, organized backlog of business requests and known issues so nothing falls through the cracks.

Junior Data Analyst

• Owns data labeling and quality control for internal datasets used across fraud, AML, compliance, and partner analytics.
• Creates and manages parameter mapping tools (e.g., Sotera program mapping) to support scalable alerting, spend controls, and exception handling.
• Designs, tunes, and monitors alert logic within real-time fraud systems (Visa, Mastercard, etc.), ensuring thresholds align with compliance and partner agreements.
• Builds and maintains rule-based reporting for internal stakeholders, including FCRM, Financial Ops, Level 1 Testing, Compliance, and Client Services.
• Analyzes cardholder and program-level activity for anomalies and recommends model or rule tuning adjustments to improve detection and reduce false positives.
• Leads data labeling, triage, and feedback loop cycles in Sotera for ongoing tuning improvements.
• Serves as SME for system data flows related to processor files, Sotera, Snowflake, and other core platforms.
• Documents all procedures, processes, logic, and report structures to support reproducibility, audit-readiness, and knowledge transfer.
• Trains and mentors junior analysts in technical skills and process knowledge.
• Performs other duties as assigned.

Data Analyst III

• Partner with key talent stakeholders to intake, catalog, prioritize and execute requests and enhancements to new and existing metrics, reports, discovery boards, dashboards and other tools/resources.
• Develop a deep understanding of the Talent and Culture initiatives and priorities to connect the dots across deliverables and provide deep analytics and insights.
• Proactively manage and deliver projects against key deliverables with a strong rhythm of communication and updates to stakeholders.
• Dive deep into complex enterprise-wide business problems and provide insights into the employee experience.
• Collaborate with team members and business partners to deliver high quality solutions and recommendations to a variety of problems across the employee experience domain.
• Bring data to life through storytelling in a clear and meaningful way to audiences with mixed levels of technical expertise and strong ability to merge context and data for effective messaging and relevance of products.
• Reconcile divergent demands from multiple stakeholders in a fast-paced work environment while prioritizing the support of our Talent function.
• Provide definition, KPI, analysis and interpretation support to HR Leadership for Executive presentations and strategic initiatives.
• Use complex datasets to create and implement new data definitions, KPIs and Metrics in the interest of identifying metrics that matter to the employee's journey.
• Proactively assess the effectiveness of existing tool stack, monitor data accuracy, and consult partners to drive adoption.
• Provide expertise in Workday Reporting & Prism, Looker, and the Google Cloud Platform to ensure People Analytics datasets are accurate, efficient, and meaningful.

See all jobs on JobTailor

Junior Data Analyst

Data Analyst III

Data Analyst 3, Talent & People Analytics