Data Analyst

• Working in a fast-paced, innovative, and change-oriented work environment
• Using programming skills to explore, examine and interpret large-scale data in various forms
• Determine the appropriate techniques to manipulate complex high-volume data, develop insights through analysis and modelling, evaluate business problems, and improve our analytical speed-to-insight
• Perform data mining and analyzing of structured and unstructured data associated with claims, policy, payment activities to solve complex business problems using advanced techniques and leveraging industry cutting-edge technology
• Focus on automation and utilizing technology to provide repeatable reporting solutions to promote self-service culture for business partners
• Building a strong network of peers and mentors
• Attending on-site technical and professional development classes
• Presenting accomplishments to leadership across the organization
• Participating in sponsored community service events

Data Analytics Co-Op

• Collect, organize, and maintain sustainability program data from online initiatives and engagement activities.
• Track participation, engagement, and learning outcomes related to sustainability programs for online students.
• Assist with creating surveys, forms, and assessment tools to gather feedback and measure program effectiveness.
• Analyze data and identify trends, opportunities, and areas for improvement.
• Develop dashboards, reports, infographics, and data visualizations that communicate program impact.
• Support the collection and analysis of data for annual sustainability reports and strategic planning initiatives.
• Research sustainability benchmarks, best practices, and emerging trends relevant to higher education and online engagement.
• Collaborate with other Eco Reps to evaluate the effectiveness of campaigns, events, workshops, and educational programs.
• Present findings and recommendations to the Office of Sustainability staff and student teams.
• Maintain accurate records and documentation of sustainability-related metrics and outcomes.
• Assist with measuring participation in sustainability challenges, online learning opportunities, and virtual engagement initiatives.
• Support data-informed decision-making by providing actionable insights and recommendations.
• Monitor engagement metrics for online sustainability programming, newsletters, social media campaigns, webinars, and virtual events.
• Analyze participation patterns among online students to identify opportunities for increased engagement.
• Evaluate the effectiveness of virtual sustainability education initiatives and recommend improvements.
• Assist in developing metrics that capture the impact of sustainability programs on online learners.
• Support virtual focus groups, surveys, and feedback collection efforts.
• Compile monthly and semester impact reports.
• Track sustainability engagement goals and key performance indicators (KPIs).
• Assist with data collection for STARS reporting and other institutional sustainability assessments.
• Create visual summaries and presentations that communicate results to campus stakeholders.
• Support the development of data-driven recommendations for future sustainability initiatives.

Online Data Analytics Eco Representative

• Work directly with Marketing, Sales, and CX leaders to diagnose business challenges, define analytical roadmaps, and drive growth strategies.
• Develop rigorous analyses, models, and frameworks to optimize customer acquisition, lifecycle engagement, and retention.
• Build scalable machine learning solutions (e.g., targeting, segmentation, uplift modeling, LTV prediction) that improve growth efficiency and ROI.
• Drive acquisition, retention, and monetization through data-driven experimentation and modeling.
• Translate complex data insights into clear, actionable recommendations that influence decision-making at all levels of the organization.
• Collaborate with engineering teams to productionize models and analytics pipelines with high reliability and performance.
• Familiar with state of art AI solutions in Data Science domain and mentor Jr. data scientists.
• Drive best practices in experimentation, measurement, and growth analytics across the company.

Lead Data Scientist – Property Catastrophe Modeling, Geo-Analytics

• Develop and execute the analytics strategy for the People Relations & Enablement function
• Define, measure, and monitor key metrics that support enterprise decision-making and risk mitigation
• Design and deliver executive dashboards, scorecards, and reports that provide actionable insights
• Analyze people-related data to identify trends, emerging issues, organizational hotspots, and systemic risks
• Translate complex data into compelling narratives and recommendations for senior leaders and stakeholders
• Provide insight-driven guidance that helps leaders understand root causes and make informed decisions
• Partner with Technology, Workforce Analytics, Compliance, and Legal teams to ensure data integrity, governance, and confidentiality
• Establish data definitions, reporting standards, and governance processes that promote consistency and transparency
• Support automation initiatives and real-time reporting capabilities that enhance operational effectiveness
• Measure the impact of investigations, training initiatives, policy implementation, and resolution strategies
• Identify opportunities for early intervention and prevention by leveraging analytics to reduce recurring issues
• Create feedback loops that inform policy development, training strategies, and continuous improvement efforts
• Advance a proactive, data-informed People Relations & Enablement operating model focused on organizational health and trust.

People Relations & Enablement Analytics, Reporting Manager

• Identify and quantify key drivers of customer churn across segments
• Build and maintain churn prediction models using behavioral, transactional, and engagement data
• Conduct cohort and churned vs. retained analysis to uncover retention patterns and risk signals
• Translate insights into clear, actionable recommendations for Customer Success, Product, and Sales teams
• Design and operationalize a scalable customer health scoring framework
• Define leading indicators of customer risk and expansion opportunity
• Integrate and model data across core systems: Salesforce, Genesys, Pendo, Qualtrics and Power BI
• Build scalable data models to support self-service analytics and reporting
• Ensure data accuracy, consistency, and governance across systems
• Develop executive-level dashboards that track churn, retention, LTV, and customer health
• Move beyond descriptive reporting to diagnostic and predictive insights
• Standardize KPI definitions across the organization
• Partner with Operations, Customer Experience/Success, Product, Sales, and Finance to align on metrics and insights
• Influence strategy through data storytelling and business cases
• Act as a translator between technical teams and business stakeholders

Manager, Customer Analytics

• Perform advanced financial analysis and reporting to support strategic decision-making
• Develop and maintain sophisticated financial models for cash forecasting, capital planning, treasury management
• Conduct benchmarking, KPI analysis, and variance reporting to identify trends, risks, and opportunities
• Oversee budgeting processes, cost accounting, and productivity standards; provide recommendations for process improvements
• Mentor accounting staff, provide financial systems training, and support professional development within the finance team
• Present complex financial information and recommendations to senior leadership

Senior Financial Analyst – Cash Accounting, Analytics

• Perform quality audits and reviews of all data submitted by the IDT teams in Care Compass
• Complete quality validation calls to participants, providers, and home care agencies to confirm that all services requested were received
• Capture and modify any data missing by the PACE staff and communicate key updates
• Maintain accurate records of all scheduled appointments and ensure compliance with regulatory requirements
• Inspect participant’s requests submitted by IDT and ensure deliverables are received
• Provide analysis reports of data information to management and prepare recommendations for review

Data Quality Analyst

• Define and execute the enterprise Data, Analytics, AI, and Automation strategy
• Develop and maintain a multi-year roadmap for data modernization
• Advise executive leadership on emerging technologies, AI trends, opportunities, and risks
• Manage enterprise data platform architecture, including the Enterprise Data Warehouse, Azure Data Lake
• Establish enterprise data governance, data quality, and master data management capabilities
• Develop enterprise analytics capabilities that improve decision-making
• Drive adoption of intelligent automation and AI capabilities to improve productivity
• Build, lead, and develop a high-performing organization

Senior Director, Enterprise Data, Analytics, AI & Automation

• Review industry literature and research publications and maintain a system to curate publications, competitive intelligence, and internal research/reports.
• Create landscape summaries on topics relevant to higher education and update with new data and publications on an ongoing basis.
• Use third-party platforms to extract and summarize market data on programs and populations.
• Support Product Marketing in providing data summaries for program reviews and investigating new programs or products.
• Conduct deep-dive ad hoc research on market and competitive trends.
• Build, maintain, and update data models of external data sources (e.g., IPEDS), using tools such as Microsoft Fabric/PowerBI.
• Create and maintain data Python data ingestion notebooks in BigQuery and Microsoft Fabric.
• Use existing data models to monitor and summarize internal performance trends across products, segments, and demographics.
• Build and enhance reports and dashboards according to feedback, insights, and institutional goals.
• Actively seek opportunities to improve and anticipate feedback on analytic projects and tools.
• Present analysis findings to diverse audiences in a variety of formats.
• Utilize project management software to keep track of multiple priorities and projects.
• Attendance, punctuality, and reliability are essential functions of this role.

Market Research Data Analyst

• Lead advanced data analysis across large, coordinated datasets to support operational performance and strategic decision-making.
• Build, develop, and maintain dashboards, reports, and analytical models that deliver clear, actionable insights.
• Conduct root-cause analysis to identify trends, risks, and opportunities for improvement within operational and asset data.
• Maintain data accuracy by performing validation, reconciliation, and implementing strong controls throughout enterprise systems.
• Translate business requirements into scalable analytics solutions, including data integrations, interfaces, and reporting tools.
• Collaborate with IT and cross-functional partners to support system improvements, resolve issues, and drive analytics modernization initiatives.
• Provide technical guidance and mentorship to analysts and project teams while contributing to data governance, standards, and continuous improvement.

Data Analyst Specialist I – Work Management Technology

• Sit with internal stakeholders (Medicare sales, finance, operations, HR) to walk them through Omni dashboards, capture feedback, document defects and change requests, and track them to resolution.
• Make report-side changes in Omni: tile edits, formatting, labels, filters, and layout. Escalate anything that touches dbt models or schema to the Interim Head of Analytics.
• Write SQL to spot-check numbers, audit data quality, and answer one-off questions from the business.
• Maintain and update the entity-relationship documentation for the Mart layer as the schema evolves.
• Reconcile reported numbers against source systems (Sabal, Atlantis, Paylocity, Sonar, Retreaver) when discrepancies are flagged.
• Own a clean, organized backlog of business requests and known issues so nothing falls through the cracks.

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