Data Quality Analyst

CENTERLIGHT

Shared Services Data Quality Analyst performing data quality audits for Care Compass with a focus on customer service. Verifying data accuracy and maintaining records for participant services.

Posted 7/2/2026full-timeRemote • Alabama, California, Colorado, Connecticut, Florida, Illinois, Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Wisconsin • 🇺🇸 United StatesJunior💰 $45,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact

Perform quality audits and reviews of all data submitted by the IDT teams in Care Compass
Complete quality validation calls to participants, providers, and home care agencies to confirm that all services requested were received
Capture and modify any data missing by the PACE staff and communicate key updates
Maintain accurate records of all scheduled appointments and ensure compliance with regulatory requirements
Inspect participant’s requests submitted by IDT and ensure deliverables are received
Provide analysis reports of data information to management and prepare recommendations for review

Requirements

What you’ll need

Associate degree preferred, or equivalent relevant call center years of experience preferred
One to two (1-2) years of experience in customer service, quality, and/or auditing experience
Able to pass a typing test with at least 40 WPM
Bilingual Requirement: Chinese
Excellent written and verbal communication skills
Ability to thrive in a fast-paced environment and meet assigned deadlines
Excellent organizational skills, accuracy, and attention to detail
Ability to operate both independently and collaboratively as required
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Benefits

Comp & perks

Home Office Equipment Reimbursement after six months of continuous employment up to $600 for approved home office equipment expenses
Health insurance
Flexible work arrangements
Professional development opportunities
Stable internet connection requirement for this remote role

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality AuditingData ValidationTyping Speed - 40 WPMRecord KeepingData Analysis

Soft Skills

Excellent Communication SkillsOrganizational SkillsAttention to DetailAbility to Work IndependentlyAbility to Collaborate