Data Analyst

• Creating reports, insights and analytics in support of the division.
• Creating specifications for reports and analysis based on business needs.
• Providing consultation to users and working on cross-functional teams to address the division’s issues.
• Producing datasets and reports for analysis using system reporting tools.
• Performing research and assisting in analyzing data related to the division’s strategic initiatives and broader research needs.
• Interfacing between the business and divisional data teams to generate tools to be leveraged in building analysis and reports.
• Working closely with customers to build relationships and continuously gaining a deeper understanding of the division’s data.

Senior Analytics & Reporting Analyst

• Collect, organize, and maintain sustainability program data from online initiatives and engagement activities.
• Track participation, engagement, and learning outcomes related to sustainability programs for online students.
• Assist with creating surveys, forms, and assessment tools to gather feedback and measure program effectiveness.
• Analyze data and identify trends, opportunities, and areas for improvement.
• Develop dashboards, reports, infographics, and data visualizations that communicate program impact.
• Support the collection and analysis of data for annual sustainability reports and strategic planning initiatives.
• Research sustainability benchmarks, best practices, and emerging trends relevant to higher education and online engagement.
• Collaborate with other Eco Reps to evaluate the effectiveness of campaigns, events, workshops, and educational programs.
• Present findings and recommendations to the Office of Sustainability staff and student teams.
• Maintain accurate records and documentation of sustainability-related metrics and outcomes.
• Assist with measuring participation in sustainability challenges, online learning opportunities, and virtual engagement initiatives.
• Support data-informed decision-making by providing actionable insights and recommendations.
• Monitor engagement metrics for online sustainability programming, newsletters, social media campaigns, webinars, and virtual events.
• Analyze participation patterns among online students to identify opportunities for increased engagement.
• Evaluate the effectiveness of virtual sustainability education initiatives and recommend improvements.
• Assist in developing metrics that capture the impact of sustainability programs on online learners.
• Support virtual focus groups, surveys, and feedback collection efforts.
• Compile monthly and semester impact reports.
• Track sustainability engagement goals and key performance indicators (KPIs).
• Assist with data collection for STARS reporting and other institutional sustainability assessments.
• Create visual summaries and presentations that communicate results to campus stakeholders.
• Support the development of data-driven recommendations for future sustainability initiatives.

Online Data Analytics Eco Representative

• Work directly with Marketing, Sales, and CX leaders to diagnose business challenges, define analytical roadmaps, and drive growth strategies.
• Develop rigorous analyses, models, and frameworks to optimize customer acquisition, lifecycle engagement, and retention.
• Build scalable machine learning solutions (e.g., targeting, segmentation, uplift modeling, LTV prediction) that improve growth efficiency and ROI.
• Drive acquisition, retention, and monetization through data-driven experimentation and modeling.
• Translate complex data insights into clear, actionable recommendations that influence decision-making at all levels of the organization.
• Collaborate with engineering teams to productionize models and analytics pipelines with high reliability and performance.
• Familiar with state of art AI solutions in Data Science domain and mentor Jr. data scientists.
• Drive best practices in experimentation, measurement, and growth analytics across the company.

Lead Data Scientist – Property Catastrophe Modeling, Geo-Analytics

• Develop and execute the analytics strategy for the People Relations & Enablement function
• Define, measure, and monitor key metrics that support enterprise decision-making and risk mitigation
• Design and deliver executive dashboards, scorecards, and reports that provide actionable insights
• Analyze people-related data to identify trends, emerging issues, organizational hotspots, and systemic risks
• Translate complex data into compelling narratives and recommendations for senior leaders and stakeholders
• Provide insight-driven guidance that helps leaders understand root causes and make informed decisions
• Partner with Technology, Workforce Analytics, Compliance, and Legal teams to ensure data integrity, governance, and confidentiality
• Establish data definitions, reporting standards, and governance processes that promote consistency and transparency
• Support automation initiatives and real-time reporting capabilities that enhance operational effectiveness
• Measure the impact of investigations, training initiatives, policy implementation, and resolution strategies
• Identify opportunities for early intervention and prevention by leveraging analytics to reduce recurring issues
• Create feedback loops that inform policy development, training strategies, and continuous improvement efforts
• Advance a proactive, data-informed People Relations & Enablement operating model focused on organizational health and trust.

People Relations & Enablement Analytics, Reporting Manager

• Perform advanced financial analysis and reporting to support strategic decision-making
• Develop and maintain sophisticated financial models for cash forecasting, capital planning, treasury management
• Conduct benchmarking, KPI analysis, and variance reporting to identify trends, risks, and opportunities
• Oversee budgeting processes, cost accounting, and productivity standards; provide recommendations for process improvements
• Mentor accounting staff, provide financial systems training, and support professional development within the finance team
• Present complex financial information and recommendations to senior leadership

Senior Financial Analyst – Cash Accounting, Analytics

• Define and execute the enterprise Data, Analytics, AI, and Automation strategy
• Develop and maintain a multi-year roadmap for data modernization
• Advise executive leadership on emerging technologies, AI trends, opportunities, and risks
• Manage enterprise data platform architecture, including the Enterprise Data Warehouse, Azure Data Lake
• Establish enterprise data governance, data quality, and master data management capabilities
• Develop enterprise analytics capabilities that improve decision-making
• Drive adoption of intelligent automation and AI capabilities to improve productivity
• Build, lead, and develop a high-performing organization

Senior Director, Enterprise Data, Analytics, AI & Automation

• Review industry literature and research publications and maintain a system to curate publications, competitive intelligence, and internal research/reports.
• Create landscape summaries on topics relevant to higher education and update with new data and publications on an ongoing basis.
• Use third-party platforms to extract and summarize market data on programs and populations.
• Support Product Marketing in providing data summaries for program reviews and investigating new programs or products.
• Conduct deep-dive ad hoc research on market and competitive trends.
• Build, maintain, and update data models of external data sources (e.g., IPEDS), using tools such as Microsoft Fabric/PowerBI.
• Create and maintain data Python data ingestion notebooks in BigQuery and Microsoft Fabric.
• Use existing data models to monitor and summarize internal performance trends across products, segments, and demographics.
• Build and enhance reports and dashboards according to feedback, insights, and institutional goals.
• Actively seek opportunities to improve and anticipate feedback on analytic projects and tools.
• Present analysis findings to diverse audiences in a variety of formats.
• Utilize project management software to keep track of multiple priorities and projects.
• Attendance, punctuality, and reliability are essential functions of this role.

Market Research Data Analyst

• Develop and deploy advanced analytical models to improve our understanding of Network supply and demand, identify operational inefficiencies, and deliver actionable recommendations to leadership.
• Implement real-time dashboards and reporting to track and assess Network performance against established metrics.
• Challenge the status quo and be willing to propose and test new strategies for increasing competition and engagement within our service provider network.
• Analyze feedback, ratings, and reviews from multiple sources and stakeholders to gain insights into service quality, customer satisfaction, and provider satisfaction, identifying actionable insights for improvement.
• Develop operational and performance data to generate actionable insights and recommendations for 3rd party service providers, enabling them to enhance their service delivery, optimize processes, and align more closely with organizational objectives.
• Analyze the capacity of our Network, identifying gaps, weaknesses, and opportunities to improve operational efficiency and service quality, making recommendations for Network recruiting, retention, and optimization.
• Leads test and pilots for process changes as a result of analysis and communicates the results and recommendations to all areas of management.
• Serves as an internal data analytics expert by ensuring consistency in data analysis methodologies and sharing of best practices.

Lead Data Analyst, Contact Center Operations

• Sit with internal stakeholders (Medicare sales, finance, operations, HR) to walk them through Omni dashboards, capture feedback, document defects and change requests, and track them to resolution.
• Make report-side changes in Omni: tile edits, formatting, labels, filters, and layout. Escalate anything that touches dbt models or schema to the Interim Head of Analytics.
• Write SQL to spot-check numbers, audit data quality, and answer one-off questions from the business.
• Maintain and update the entity-relationship documentation for the Mart layer as the schema evolves.
• Reconcile reported numbers against source systems (Sabal, Atlantis, Paylocity, Sonar, Retreaver) when discrepancies are flagged.
• Own a clean, organized backlog of business requests and known issues so nothing falls through the cracks.

Junior Data Analyst

• Designing, implementing, and managing complex data analysis initiatives that support revenue cycle performance and organizational financial objectives
• Balancing multiple concurrent requests from a wide range of stakeholders while maintaining accuracy, consistency, and timely delivery of analytical outputs

Principal Data Analyst – Revenue Cycle

• Leads the development of business intelligence solutions for the organization, including Prism Analytics
• Oversees daily extraction, transfer, and load process to ensure data sets are completely pushed from source systems to business intelligence solution
• Designs and creates reports and queries for all functional areas of the organization using various systems
• Develops visualization dashboards to display data in a user-friendly format
• Collaborates with end users to validate all reports and dashboards created to ensure data is accurate and complete
• Creates, maintains, and oversees documentation that includes the design, requirements, and user manuals for the organization
• Ensures reports are maintained and any new or additional data requirements are promptly added
• Facilitates collaboration with end users for purpose of collecting data and executing the company’s mission
• Seeks out and participates in educational and learning opportunities to enhance knowledge of systems used by the company

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