Counselor

• Participate in suicide and crisis intervention training
• De-escalate individuals in crisis by using best practices in the field of suicidology, as well as empathy and good contact techniques
• Connect individuals in crisis to appropriate resources
• Maintain appropriate levels of boundaries and confidentiality/privacy with individuals in crisis

Student-Crisis Counselor

• Teaching one section of COUN 6405 Advanced Psychopathology and Treatment
• The course will be delivered online

Assistant Adjunct Professor – Counseling

• Conduct phone interviews with prospective students
• Engage with students by phone, email, and other communication channels
• Present information about SNHU, program offerings, structure, accreditation, and cost
• Achieve the expected goals including Daily activity, Schedule Adherence, Call Outline Adherence
• Assist prospective students through the admission process
• Partner with departments outside of Admission

Admission Counselor

• Inbound and Outbound phone coverage
• Work with students and contacts according to SNHU's culture and brand behaviors to support the mission of the university
• Apply financial aid, billing and registrar policies to all student interactions
• Help students develop a financial strategy for their education and achieve their goal of graduation
• Provide excellent customer service to our online students over the phone (80%), by email (15%), and > 5% in person.
• Document student interactions in customer relationship manager
• Participate in daily outbound calling campaigns as assigned
• Partner with departments outside of Financial Aid including Admissions and Advising to ensure the delivery of a high level of service to every student
• Meet expectations for Monthly Metrics and call reviews

Finance Counselor I

• Supervise all counselors
• Ensure the academic success of individual students by utilizing all levels of academic support available
• Maintain a high level of communication with parents
• Provide specified assistance to families in need of additional support
• Handle any student problems escalated by parents and teachers
• Develop, plan and implement counseling programs
• Oversee and maintain the Personal Learning Plan (PLP) of each student
• Keep abreast of all high school graduation requirements
• Plan and supervise the secondary school course selection process
• Counsel students with issues related to dropping courses and changing schedules
• Supervise the review of student transcripts
• Develop and implement procedures to ensure that transcripts are accurate and up to date
• Supervise efforts to secure complete and accurate records for Reach students
• Generate and authorize official transcripts for families upon request
• Counsel families through the school withdrawal process
• Design and implement crisis prevention and management plans
• Report and refer critical incidents
• Lead school teams in identifying school and community resources
• Develop and implement processes to regularly review the status of each secondary school student

Manager of Counseling

• Advise students and families related to academics, career planning, and graduation
• Keep abreast of all high school graduation requirements, including special requirements such as completion of a CPR course
• Assist students and parents with the school course selection process
• Offer guidance to students with issues related to withdrawing from courses and changing schedules
• Contribute to the development and implementation of a K-12 comprehensive postsecondary exploration and planning annual framework
• Help students to research and understand their post-secondary career and educational options
• Review student transcripts and the entry of credits into the online transcript system
• Work with the Administrative Assistants to obtain school records from the student’s previous school
• Refine and develop referral processes and services for students and families related to social, emotional, behavioral, and mental health needs
• Collaborate with school teams to identify and help families access school and community resources
• Participate in the development of crisis prevention and management plans
• Act as a main point of contact for at-risk students and families
• Maintain the Personal Learning Plan (PLP) for each student

High School Counselor

• Lead or participate in moderately complex initiatives and deliverables and contribute to large-scale planning
• Provide legal advice and represent of the Company in highly complex litigation, negotiations, settlement discussions, and claims related legal issues
• Review and analyze moderately complex challenges that require an in-depth evaluation of variable factors
• Manage highly complex claims and litigation
• Provide guidance to internal clients on legal matters to assist with legal risk assessment, planning and policy decisions, claims against the Company, probability of loss, and develop cost-effective risk mitigation strategies
• Draft complex legal documents, review and negotiate documents prepared by outside counsel
• Independently resolve moderately complex issues and lead team to meet deliverables
• Identify and analyze complex legal issues, develop conclusions, and make recommendations for issue resolution
• Develop the strategic direction for certain claims functions and management of related policies, procedures, and controls to mitigate risk
• Educate, train, and supervise less experienced attorneys within the Legal department
• Collaborate with peers, colleagues, and mid-level managers to resolve issues and achieve goals
• Lead projects, teams, or serve as a mentor for less experienced staff
• Work directly with business clients and develop an in-depth understanding of business unit activities and products
• Partner with business leaders and management of other corporate departments to develop and implement risk management programs

Senior Counsel – AVP, Employment Counseling & Litigation

• Provide non-clinical operational support to the Nutrition Counseling team to improve workflow efficiency
• Reduce administrative burden for Registered Dietitians
• Support timely coordination of client-related needs
• Serve as a central point of support for task and case coordination
• Issue resolution, outreach support, and cross-functional follow-up
• Help strengthen standardized workflows and support operational changes
• Identify process improvement opportunities that enhance team productivity

Counselor jobs in Iowa

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