Content Marketing Manager

• Content Development
• Day-to-day content publishing and community management across Discord, Reddit, and Telegram.
• Platform-native copywriting that fits each channel's voice and community norms
• Asset adaptation and quick-turn content production using Canva, Adobe Express, or similar
• Resize and adapt static assets from Instagram and Reddit for use across community platforms, ensuring all assets meet brand standards, including approved fonts, color usage, logo placement, and safe zone guidelines.
• Performance tracking and monthly insights with proactive trend and opportunity calls
• Direct participation in client meetings as a platform and community expert
• Escalation of emerging issues, risks, and opportunities before they become problem. Reporting and Insights
• Track and analyze content performance metrics and apply insights to inform future content decisions.
• Deliver regular performance updates to internal stakeholders.
• Identify and share at least one proactive engagement opportunity or trend recommendation per month.
• Stakeholder and Team Collaboration
• Participate in client-facing meetings and contribute recommendations and platform expertise.
• Collaborate with creative teams on asset development and ensure all content is reviewed before publishing.
• Stay current on platform updates, algorithm changes, and sports betting content trends; share knowledge with the broader team as needed.

Senior Content & Community Manager, Sports

• Handle escalated claims files that have complex contents or additional living expense damages.
• Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
• Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting.
• Communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner.
• Negotiate claim settlements with customers in accordance with business unit standard methodologies.
• Coordinate with structure adjusters to ensure holistic handling of the claim file.
• Use data and analytics to tell a story and influence decision making.

Property Adjuster – Coordinated Contents

• Write clear, engaging, and on‑brand content for websites, landing pages, blogs, emails, social media, press releases, digital ads, and other digital touchpoints.
• Create content that aligns with brand voice, style guidelines, and business objectives.
• Develop long‑form and short‑form content tailored to specific campaign goals and audience needs.
• Optimize content for SEO/GEO using keywords, metadata, and best practices.
• Collaborate with designers, digital marketers, and product teams to refine messaging and improve content performance and layout presentation
• Partner with marketing stakeholders to understand campaign goals and translate them into digital content.
• Work closely with Content Strategist to support content planning, calendar management, and publication schedules
• Create content testing plans and interpret analytics and adjust content accordingly

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Senior Content & Community Manager, Sports

Property Adjuster – Coordinated Contents

Digital Content Specialist