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Allstate

Property Adjuster – Coordinated Contents

Allstate

Coordinated Property Adjuster focused on exceptional service for Allstate policyholders. Handle complex claims and collaborate virtually to ensure efficient resolution.

Posted 6/4/2026full-timeRemote • Alabama, Illinois, Iowa, Kansas, Louisiana, Minnesota, Montana, New York, Oklahoma, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $115,245 per yearWebsite

About the role

Key responsibilities & impact
  • Handle escalated claims files that have complex contents or additional living expense damages.
  • Conduct a thorough coverage investigation of the loss and ensure the policy was applied correctly.
  • Use advanced video technology to collaborate with onsite vendors to identify damages and write a contents damage estimate from a virtual setting.
  • Communicate empathetically with customers and help them through their claim process in a fast, fair, and easy manner.
  • Negotiate claim settlements with customers in accordance with business unit standard methodologies.
  • Coordinate with structure adjusters to ensure holistic handling of the claim file.
  • Use data and analytics to tell a story and influence decision making.

Requirements

What you’ll need
  • Required to have a valid driver's license.
  • Residency within the posted locations are mandatory for this role.
  • Prior experience using estimating software like Xactimate for complex contents estimating.
  • Value providing an effortless customer service experience.
  • Ability to work independently starting your day from home.
  • Organized and able to multi-task in a fast-paced environment.
  • Known for clear and professional communication – both written and verbal.

Benefits

Comp & perks
  • Competitive pay with needed support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that helps support your work/life balance.
  • Initial and ongoing training to get you proficient in your new role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
coverage investigationclaims handlingcontents damage estimationdata analyticsnegotiationXactimate
Soft Skills
empathetic communicationcustomer serviceindependenceorganizationmulti-taskingclear communication
Certifications
valid driver's license