Consultant

• Act as an extension of the client’s human resources department to administer all aspects of the leave of absence and accommodation process for their employees.
• Complete all administrative tasks related to leave of absence and accommodation management utilizing a date-driven leave of absence system.
• Execute new leave requests, complete reminder phone calls, emails, and return to work communication.
• Determine eligibility for federal leave of absence and accommodation regulations (FMLA, ADA, etc.), state leave regulations, and other client-specific leave policies.
• Maintain accurate records in the system for each leave of absence and accommodation case.
• Communicate with employees about their eligibility for leave and wage replacement options.
• Generate and send all required leave notices and paperwork within the designated timeframe.
• Work closely with the employee to assist with timely return of required paperwork.
• Review medical certifications and other documentation to determine if employee qualifies for leave.
• Generate and send designation notices to employees within the appropriate time frame.
• Provide frequent updates to clients regarding an employee’s leave request, status, and return to work dates.
• Act in an advisory role for reasonable accommodations under ADA and process approvals per the client’s direction.
• Help clients navigate complicated leave of absence cases and regulations.
• Generate weekly and ad-hoc reports for clients and employees.

• Responsible for small to mid-size provider recruitment and contracting activities for physicians, physician groups and facilities.
• Develop and negotiate contracts.
• Develop and maintain relationships with providers.
• Ensure strategic coverage for assigned territory.
• Responsible for education of providers and for ongoing provider service.
• May be responsible for or assist with contracting or supporting services large or complex groups/facilities.
• Coordinating and negotiating Single Case Agreements (SCAs).

Senior Network Management Consultant

• Deliver exceptional, personalized service to members through phone and digital channels.
• Guide members through deposit and lending solutions using strong consumer lending knowledge and sound credit analysis.
• Interview applicants, evaluate financial information, and ensure a seamless, confidential, and compliant experience.
• Assist members with financial services through a consultative approach to determine the most value-added products and/or services to meet individual member needs.
• Demonstrate a working knowledge of the applicable core system, including loan and deposit platforms.
• Proactively assist members with their deposit & consumer lending needs.
• Ensure all needed member documents are collected for loan processing in accordance with policy and procedure.

Virtual Experience Consultant

• Remote troubleshooting for clients: Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools
• Remote support for Daisy techs: Provide expert support for our internal Daisy Technicians when they are in the field
• Case creation and management: Open a case in Dynamics for every material interaction and either resolve and close, or assign to a branch with full context
• Client engagement: Build trust on every call
• Work order and booking: When a truck roll is required, create the work order, schedule the booking against branch capacity, and confirm details with the client
• Payment collection: Collect payment from clients over the phone using Daisy payment links
• DaisyCare / membership enrollment: Sign clients up for ongoing support programs
• Lead handling: Pre-qualify leads against the documented lead-management process and assign them to the appropriate branch sales contact
• Documentation: Capture clear, accurate notes for every case so the next person picking it up loses no context
• Continuous improvement: Surface gaps in processes, systems and training; help refine call-center processes as the function scales

Tech Support Consultant

• Float Client Relationship Consultants build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs.
• They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch.
• Travel to defined branch clusters as assigned within district.
• Mileage and drive time will be paid for any time or distance beyond your regular home branch commute.
• Flexible work schedule, 6 days per week, will be covering traditional branches and in-store locations.
• Reports to float pool manager at market level.
• This position also requires 2 or more hours of driving per week.

Client Relationship Consultant 3

• Leading technical analyses related to water balance modeling.
• Hydrologic and hydraulic analyses and engineering studies.
• Interacting with, coordinating with, and potentially leading or managing multidisciplinary project teams.
• Mentoring junior staff through project work.
• Advising clients on mine water management strategies and alternatives analyses.
• Performing business development, such as giving conference presentations or writing proposals.

Senior Water Resources Consultant – Mining Focus

• You will be a highly confident and motivated individual with prior operational experience in the hospitality industry.
• This individual will work with our Sales, Project Management, and Customer Success teams in every stage of the customer life cycle to provide Solution and Industry-based knowledge and expertise.
• You will develop a deep understanding of Fourth’s Customers and provide guidance to their teams on how to maximize their return through utilizing Fourth’s scheduling tools.
• This role involves site visits to customer locations across the US; therefore, flexibility of working hours is necessary.
• You will build great relationships and act as an ambassador for the company and our products, consulting on best practices and sharing industry experience and expertise.
• Collecting and collating information and data necessary to enable the creation of demand metrics within the various Scheduling solutions.
• Delivery of a readied solution containing scheduling metrics as part of the implementation process.
• Ensuring all qualified sales opportunities are supported through the sales cycle.
• Supporting the successful implementation of the Scheduling solutions through customer engagement sessions, training, and aftercare.
• Maximizing user adoption and return on investment for Fourth’s customers.

Productivity Consultant

• Advise and support Franchise Owners through a consultative approach to help them achieve and exceed strategic goals
• Serve as a trusted partner to school leadership, ensuring the delivery of premier early education, trusted care, and service excellence across the Primrose network
• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
• Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
• Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
• Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
• Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
• Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
• Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
• Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
• Ability to travel up to 80% of the time.

Franchise Business Consultant

• As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio.
• You will play a key role in defining technical solutions that secure a customer’s key business imperatives.
• Evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response.
• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area.
• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership.
• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities.
• Drive high technical validation and PoV win rates within your assigned specialization area.
• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions.

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