Compliance

• Provide strategic healthcare compliance guidance and support for assigned Global Functions, partnering with business leaders early in strategy development, business planning, and pre-commercial initiatives to identify compliant pathways that support innovation, growth, evidence generation, launch readiness, and long-term business objectives through proactive, risk-informed guidance.
• Assess emerging risks associated with strategic growth initiatives, evolving healthcare environments, external stakeholder engagement strategies, and novel business models, helping leaders navigate ambiguity and make informed decisions.
• Provide guidance regarding healthcare compliance laws, regulations, industry codes, company policies, and evolving enforcement expectations, translating complex requirements into practical business solutions.
• Advise stakeholders on interactions and engagements involving healthcare professionals (HCPs), healthcare organizations (HCOs), government officials (GOs), patient organizations, advocacy groups, advisory boards, consulting arrangements, grants, sponsorships, and other external stakeholders.
• Lead and support strategic risk management activities, including risk assessments, root cause analysis, mitigation planning, and ongoing risk reviews, while advising business partners on risk considerations associated with evidence generation activities, disease-state initiatives, stakeholder engagement strategies, launch readiness efforts, strategic planning activities, and future-state business opportunities.
• Support healthcare compliance program effectiveness through governance, monitoring, investigations, issue management, corrective actions, internal controls, and continuous improvement activities.
• Provide healthcare compliance guidance and risk assessment support for Global Business Development activities, including strategic partnerships, licensing opportunities, acquisitions, collaborations, due diligence activities, and integration initiatives.
• Support the development and implementation of compliance controls, governance structures, and risk mitigation strategies related to Global Business Development activities and integration efforts.
• Promote compliance-by-design principles by embedding compliance considerations into strategic planning, governance frameworks, operating models, decision-making processes, and evolving ways of working.
• Partner effectively across Global Functions, Legal, Finance, Business Development and cross-functional stakeholders to support strategic priorities, mitigate risk, and enable compliant business outcomes.
• Drive awareness of healthcare compliance expectations while supporting organizational initiatives, change management efforts, and stakeholder engagement activities that strengthen a culture of integrity and responsible decision-making.
• Work with industry associations and other external organizations, as applicable, to influence/develop industry policies and standards in close partnership with HCC Sector Leads, to help shape the external environment.
• Sponsor, lead and engage in a variety of tasks and project initiatives to advance Health Care Compliance and/or business-related goals.
• Drive alignment across diverse stakeholders operating within a matrixed global environment.

Director, Health Care Compliance Officer – Global Functions

• Provide compliance oversight, guidance, and challenge across Deposit Product and/or Backoffice Operations.
• Serve as primary compliance support for assigned business lines, providing oversight and independent challenge on business activities and initiatives with regulatory impact.
• Complete change risk assessments and related questionnaires for new business initiatives, performing review and challenge of inherent regulatory risks, mitigations, and outlining conditions to launch; as well as presentation to executives for approval.
• Serve as a compliance advisor to business partners through regular meetings and process reviews.
• Manage and track compliance-related issues, ensuring timely resolution and regulatory alignment.
• Lead regulatory change management efforts for new and updated state laws, ensuring effective business adoption and compliance.
• Monitor regulatory complaints, business reports, and key risk indicators to identify trends, gaps, and potential compliance risks.
• Review and validate first-line testing to ensure gaps are addressed and aligned with regulatory expectations.
• Collaborate with cross-functional teams to strengthen the compliance framework and reduce risk exposure.

Compliance Business Oversight Manager

• Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
• Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
• Ensure essential procedures are followed and contribute to defining standards
• Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
• Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
• Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Risk & Compliance Technology Lead – Senior Vice President

• Lead end-to-end strategic pursuits for large, complex, multi-service opportunities.
• Drive pursuit strategy across sales, consulting, delivery, finance, legal, alliances, and executive leadership.
• Shape deal positioning early in the sales cycle to influence client thinking before formal procurement begins.
• Identify and strengthen competitive differentiation against global systems integrators and consulting firms.
• Develop win strategies grounded in client business drivers, transformation objectives, and stakeholder motivations.
• Facilitate executive alignment around pursuit direction, messaging, pricing strategy, and commercial positioning.
• Build persuasive, audience-centric messaging for strategic pursuits.
• Translate complex technical and operational capabilities into business-relevant outcomes.
• Create compelling executive summary narratives that connect transformation initiatives to measurable business value.
• Develop differentiated Points of View (POVs) that shape how clients perceive business challenges and opportunities.
• Guide teams in the creation of persuasive presentations, workshops, proposals, demonstrations, and executive briefings.
• Drive message consistency across all client-facing artifacts.
• Coach pursuit teams and executives on high-stakes communication effectiveness.
• Facilitate solution alignment sessions and strategic storyline workshops.
• Partner with solution architects and SMEs to simplify complexity without losing credibility.
• Ensure evidence, case studies, proof points, and transformation outcomes reinforce strategic positioning.
• Maintain quality control across messaging, narrative flow, and executive readability.
• Analyze competitor positioning, messaging strategies, and market narratives.
• Develop pursuit positioning that differentiates beyond technical capability and price.
• Identify strategic messaging opportunities based on industry shifts, AI transformation trends, operating model evolution, and business disruption.

Director, Sales Data – Process Compliance

• Oversee and develop team(s) of specialists and/or managers conducting independent Compliance testing to meet regulatory and internal requirements
• Provide guidance, leadership, coaching, and development to achieve desired operational results and professional/personal development objectives for the overall group
• Responsible for the timely execution of the Compliance testing plan
• Typically deal with senior/executive management in communicating Compliance testing results
• Leverage deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends
• Provides guidance and clarity around priorities and goals for Compliance testing program and work with managers to ensure the goals cascade to all workers
• Manage and prioritize the team to deliver on multiple reviews and projects at a given time

Senior Manager, Compliance Testing

• Planning and overseeing independent Compliance testing
• Providing subject matter expertise on Compliance controls/processes
• Executing independent testing as applicable
• Leading all phases of assigned testing or validation engagement

Compliance Testing Manager – Wealth

• Act as the architectural authority for Compliance Risk Technology, defining and driving a cohesive target‑state architecture across a complex landscape of legacy platforms, vendor solutions, and custom‑built systems
• Provide architectural leadership for modernization and transformation initiatives, ensuring solutions remain regulator‑ready, auditable, and defensible
• Translate regulatory requirements and business objectives into clear, actionable architectural designs and multi‑year technology roadmaps
• Design and govern enterprise‑scale application and microservices architectures aligned to Compliance Risk domains, including surveillance, investigations, attestations, issues management, and regulatory change
• Define API‑first, contract‑driven, and event‑driven integration patterns supporting near‑real‑time monitoring and alerting capabilities
• Architect modern data platforms that enable compliance analytics, reporting, lineage, and auditability, including object‑storage‑based data lake and lakehouse patterns
• Integrate structured and unstructured data into unified compliance data assets that support traceability, reproducibility, and evidentiary requirements
• Design and guide the implementation of AI‑enabled architectures, including ML‑based risk scoring, alert prioritization, anomaly detection, and NLP‑driven regulatory and case analysis
• Architect intelligent and agentic automation solutions with appropriate human‑in‑the‑loop controls, aligned with Responsible AI and Model Risk Management expectations
• Establish architecture standards, reference architectures, and guardrails across application, data, AI, integration, security, resiliency, and privacy domains
• Engage directly with delivery teams by reviewing designs, guiding implementation decisions, and resolving complex architectural trade‑offs
• Partner with leaders across Technology, Risk, Legal, and Compliance to influence investment decisions, platform consolidation efforts, and long‑term technology roadmaps
• Maintain awareness of emerging technologies, industry best practices, and regulatory trends, recommending innovations that enhance operational effectiveness and compliance outcomes

Principal Architect – Compliance Risk Technology

• Responsible for executing global regulatory strategies for key wellness categories, including Multivitamins & Minerals and Digestive Health
• Ensure timely, compliant, and growth-enabling delivery of innovation and pipeline projects while embedding regulatory excellence across the product lifecycle
• Partner closely with R&D and Commercial teams to translate scientific innovation into approved claims, formulations, and launch pathway
• Enable delivery of differentiated consumer propositions through strong regulatory insights and guidance
• Embed regulatory considerations early in the innovation lifecycle to improve predictability and efficiency
• Provide deep subject matter expertise to anticipate regulatory challenges, mitigate risks, and proactively unblock projects
• Balance speed to market with compliance and quality, ensuring robust regulatory decision-making
• Guide teams on evolving regulatory requirements, ensuring readiness across global markets
• Support internal and external regulatory engagement activities, including development of position papers, precedents, and advocacy initiatives
• Build and maintain effective relationships with regulatory bodies and industry groups
• Ensure high standards of compliance, documentation, and data integrity across regulatory deliverables

Wellness Regulatory Lead

• Manage market conduct exams and regulatory inquiries
• Interact with state regulators and drive successful implementation of corrective action plans
• Provide subject matter expertise on state regulatory environment to business areas and compliance teams
• Coordinate market conduct exams across business areas and with Legal
• Serve as a point of contact for state regulators and third-party auditors
• Ensure accurate, timely collection and delivery of exam materials
• Oversee responses to exam findings and corrective action plans
• Maintain strong documentation of all exam-related work

Manager, Corporate Compliance – Market Conduct Exams

• responsible for the review and approval of all US promotional materials
• serving as the promotional regulatory expert with legal, medical and commercial colleagues
• serve as the liaison and manage correspondence with FDA’s promotional review divisions OPDP/APLB
• propose creative, effective, and compliant regulatory strategies and solutions to challenging promotional concepts
• provide regulatory consultation in the development and implementation of US marketing strategy and promotional programs
• support the US commercial teams by participating in strategy discussions and providing regulatory guidance
• provide promotional regulatory input on concepts and draft materials
• actively participate in labeling and global regulatory team meetings
• maintain current awareness and understanding of FDA advisory correspondence and regulations
• ability to take on more complex projects and provide promotional regulatory training and coaching to team members

Assoc Director, Regulatory Affairs – Advertising and Promotion

• Lead end-to-end global monitoring of regulatory changes, guidance, and enforcement trends across key health authorities.
• Establish and execute structured surveillance processes across global regulatory intelligence sources.
• Monitor competitor and industry intelligence to identify emerging risks and opportunities.
• Assess and interpret regulatory changes for impact to products, processes, and business strategy.
• Lead triage and prioritization of new regulations and guidance, ensuring timely escalation and alignment.
• Prepare clear, leadership-ready intelligence reports and risk summaries.
• Develop and lead forums, dashboards, and communication mechanisms to disseminate regulatory intelligence across stakeholders.
• Define and track KPIs related to regulatory intelligence effectiveness and impact.
• Ensure consistent interpretation and alignment of regulatory requirements across functions.
• Collaborate with Regulatory Affairs, Quality, Medical Safety, and business partners to translate intelligence into actionable plans.
• Drive enhancements to the regulatory intelligence operating model (sources, cadence, tools, and governance).

Manager, Regulatory Intelligence

• Support and continually work within the parameters established by a risk-based Quality Management System framework
• Serve as the Customer Service (CS) Subject Matter Expert (SME) regarding SOX financial reporting, Quality and Compliance
• Assist CS Senior Leaders with development and implementation of organizational and strategic plans designed to improve efficiency of department processes
• Lead and manage projects related to broader Supply Chain initiatives
• Provide CS Quality & Compliance expertise on applicable projects
• Support documentation management and departmental/Regional Change Control documentation
• Complete required compliance/assigned training by required due date

Quality Compliance Analyst

• Support and continually work within the parameters established by a risk-based Quality Management System framework.
• Serve as the Customer Service (CS) Subject Matter Expert (SME) regarding SOX financial reporting, Quality and Compliance.
• Assist CS Senior Leaders with development and implementation of organizational and strategic plans designed to improve efficiency of department processes.
• Lead and manage projects related to broader Supply Chain initiatives, as required.
• Support change management strategies by applying change management principles and tools.
• Conduct lessons learned post-implementation and identifies opportunities to continuously improve.

• Lead end-to-end global monitoring of regulatory changes, guidance, and enforcement trends across key health authorities.
• Establish and execute structured surveillance processes across global regulatory intelligence sources.
• Monitor competitor and industry intelligence to identify emerging risks and opportunities.
• Assess and interpret regulatory changes for impact to products, processes, and business strategy.
• Lead triage and prioritization of new regulations and guidance, ensuring timely escalation and alignment.
• Prepare clear, leadership-ready intelligence reports and risk summaries.
• Develop and lead forums, dashboards, and communication mechanisms to disseminate regulatory intelligence across stakeholders.
• Define and track KPIs related to regulatory intelligence effectiveness and impact.
• Ensure consistent interpretation and alignment of regulatory requirements across functions.
• Collaborate with Regulatory Affairs, Quality, Medical Safety, and business partners to translate intelligence into actionable plans.
• Support regulatory strategy development, submission planning, and lifecycle management with forward-looking insights.
• Partner with digital and data teams to enhance intelligence tools, analytics, and reporting capabilities.
• Drive enhancements to the regulatory intelligence operating model (sources, cadence, tools, and governance).

• Classify new US import items accurately using HTS codes and prepare binding ruling requests for products requiring Customs guidance
• Support US import compliance strategy by maintaining classification data, broker communications, KPI tracking, and related compliance programs
• Facilitate import clearance by working closely with customs brokers, US Customs, and internal partners to ensure timely and accurate entry filings
• Advise QRG brands and stakeholders on customs compliance matters, including classification, FTAs, FDA product codes, and other agency requirements
• Audit customs entries and resolve post-entry issues, including corrections, broker follow-up, and responses to Customs inquiries such as CF28/29
• Contribute to duty savings and special projects through tariff engineering, free trade programs, regulatory research, SOP development, and ad hoc analysis

Customs Compliance Specialist

• Fully accountable decision maker for the development & execution of creative, thoughtful, and robust global regulatory strategies.
• Primary interface and key strategic GRA partner for the Global Project Team (GPT) and Global Brand Team (GBT).
• Accountable for leading the GRT for fostering team performance by aligning team on mission, prioritization, objectives and setting clear expectations for Global Regulatory Strategy.
• Responsible for proactively contributing to the Target Product Profile (TPP) and ensuring competitive profiles in alignment with business objectives.
• Supervise, coach, and facilitate feedback culture within the GRT to develop team performance.
• Accountable for ensuring alignment and communication internally and externally as “one GRA voice” with TA, GBU Head and up to the GRA LT when needed.
• Identify opportunities to support the team in identifying regulatory acceleration opportunities, take thoughtful risks, and accept challenges.
• Monitor and interpret the global regulatory environments and ensure robust strategy by leveraging expertise in GRA (e.g. Regional experts).

Global Regulatory Lead

• Partner with other key functional teams to ensure materials are consistent with US regulations, company policy and industry guidelines.
• Solve problems creatively and strategically, and introduce innovative concepts to manage ad/promo projects.
• Imparts senior regulatory guidance and advice during issues management activities.
• Provides oversight and guidance for Rapid Response Teams, and functions as the therapeutic product expert.
• Continually monitors the regulatory environment, interprets new regulations, guidance, and enforcement activities/trends.
• Evaluates the impact on external environments and the business.
• Develops and implements regulatory strategies for marketed products within the product area.
• Mentor and develop others in executing strategy.
• Establishes and develops key internal relationships with therapeutic product leaders to foster open communication and teamwork.

Director, US Regulatory Affairs – Advertising and Promotion

• Act as strategic thought partner embedded within an assigned MRS line of business
• Assess and provide proposed solutions for complex operational, regulatory, and policy issues
• Build strategic relationships with senior leaders across FINRA and external stakeholders
• Lead enterprise-critical special projects and cross-functional initiatives
• Develop executive-level reporting and strategic analysis using data analytics
• Conduct strategic organizational assessments to drive operational excellence
• Partner with MRS leadership on strategic planning and governance frameworks
• Oversee development and maintenance of departmental procedures
• Direct MRS regulatory compliance strategy
• Collaborate both in-person and virtually in furtherance of FINRA’s mission

Strategic Advisor, Market and Regulatory Services

• Provide oversight for privacy compliance governance and operational risk management
• Monitor and assess emerging U.S. privacy regulations
• Conduct risk assessments and due diligence for vendors
• Review and validate privacy-related contractual clauses
• Execute risk-based monitoring and prepare reports for senior management

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Director, Health Care Compliance Officer – Global Functions

Director, Health Care Compliance Officer – Global Functions

Compliance Business Oversight Manager

Risk & Compliance Technology Lead – Senior Vice President

Director, Sales Data – Process Compliance

Senior Manager, Compliance Testing

Compliance Testing Manager – Wealth

Principal Architect – Compliance Risk Technology

Wellness Regulatory Lead

Manager, Corporate Compliance – Market Conduct Exams

Assoc Director, Regulatory Affairs – Advertising and Promotion

Manager, Regulatory Intelligence

Quality Compliance Analyst

Quality Compliance Analyst

Manager, Regulatory Intelligence

Customs Compliance Specialist

Global Regulatory Lead

Director, US Regulatory Affairs – Advertising and Promotion

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