Community Manager

• The Assistant Director (Asst. Dir.) of the Office of Community Standards reports to the Associate Director of the Office of Community Standards.
• Serves as a university hearing officer, including reviewing, investigating, adjudicating, and managing conduct cases.
• Aid in the daily operation and functioning of the office.

Assistant Director, Community Standards

• Assist in the operation of a department
• Perform job-related responsibilities as assigned
• Communicate effectively with Board of Directors, homeowners, and co-workers
• Attend and facilitate Board of Directors meetings
• Prepare meeting material packets for meetings
• Create budgets for communities
• Obtain and negotiate vendor contracts
• Review, interpret, and ensure compliance with HOA documents
• Assist clients with HOA concerns
• Document and retain communications between Board Members, Vendors, and Support Teams
• Conduct follow-ups on specific requests from homeowners

• Work with Community Manager to understand market and effective messaging
• Plan and execute events including parties, local meet-ups, and happy hours
• Gain experience in digital and social media marketing
• Support maintenance of Yelp’s local online business listings
• Engage with Yelpers via app/website

Community Intern

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

Community Program Coordinator

• Drive market penetration and revenue growth across healthcare systems and FQHC’s.
• Develop and execute strategic territory and account growth plans.
• Lead consultative sales engagements to align Verity solutions with customer needs.
• Partner cross-functionally with sales, product, and operations teams to execute strategies.
• Manage pipeline, forecasting, and account insights using Salesforce.
• Collaborate with team members to develop targeted lead generation campaigns.
• Lead RFP strategy for designated territory and responses for key target accounts.
• Represent Verity at industry events and executive client engagements.
• Serve as a trusted advisor to clients and internal advocate for customer success.

Sales Director, Community Sales Team

• Responsible for securing patient data based upon comprehensive data elements.
• Financial education/counseling.
• Insurance verification.
• Provision of clinical information for pre-certification, authorization and third party claims management.
• Interviews patient for clinical, financial, and history information and arranges appropriate clinical care.
• Work independently gathering and submitted patient information with oversight of a pharmacist as needed.
• Perform pharmacy related functions in compliance with departmental policies and procedures that provide optimal pharmaceutical care.
• Drafts various correspondence letters and sends to referral source when necessary.
• Gathers and documents patient demographics, insurance information, needs assessment, patient history, and other data as needed.
• Initiates refill/follow up calls and schedules delivery as needed.
• Provides information and answers to patient/caregiver questions and refers to clinician when appropriate or requested.
• Identifies all patients requiring pre-certification or pre-authorization at the time services are requested or when notified by another hospital or clinic department.
• Contacts insurance company or employer to determine eligibility and benefits for requested services.
• Maintains patient records in a timely and complete manner.
• Assists the pharmacist with the process of filling and labeling the prescriptions.
• Calculates initial measurements for compounds and maintains compounds logs.
• Provides monographs and other required medication guides with each prescription.
• Maintains proper storage of medications (i.e. security, temperature controlled items, etc.).

Clinical Pharmacy Tech II – Community Pharmacy

• Review and assess medication orders to identify , prevent, and resolve potential and actual drug related issues.
• Recommend formulary alternatives when appropriate.
• Compound and prepare medications for delivery to patient care areas.
• Provide drug information and education to medical staff and patients.
• Communicate with physicians and other clinicians as necessary to facilitate care.

Pharmacy Intern – Community Pharmacy

• Develop expertise to lead a focused development program.
• Create, develop and execute donor communications and engagement plans, projects or programs.
• Coordinate donor interests with the priorities of the organization.
• Assist in fundraising initiatives, programs and events in alignment with the Philanthropy Institute's goals.
• Proactively innovate within area of responsibility and approach work with a continuous improvement mindset.
• Collaborate with internal and external stakeholders.
• Provide various support activities for the fundraising team, including writing, gathering research and compiling other information that may aid in the fundraising process.

Development Programs Associate – Community Fundraising

• Collaborates with members of an inter-disciplinary care team (ICT), providers, community and faith-based organizations
• Facilitates communication, coordinates care and service of the member through assessments
• Develops and regularly updates a person-centered individualized care plan (ICP)
• Identifies and manages barriers to achievement of care plan goals
• Assists with empowering the member to manage and improve their health
• Educates the member/ natural supports about treatment options, community resources, insurance benefits
• Facilitates coordination, communication and collaboration with the member the ICT
• Verify eligibility, previous enrollment history, demographics and current health status of each member
• Completes psychosocial and behavioral assessments
• Oversees timely psychosocial and behavioral assessments and the care planning
• Documents care coordination activities and member response in a timely manner.

Community Based Care Manager – RN

• The Case Manager plays a vital role in supporting and empowering individuals to improve their quality of life
• This position involves coordinating care, linking clients to community resources, and guiding them through personal and behavioral challenges to promote stability and growth.
• The role will involve coordinating services between HRMH and partnering agencies, supporting survivors, and helping facilitate communication and care coordination
• The Case Manager will serve as a liaison between clients and partnering agencies to ensure continuity of care and smooth service coordination
• Conduct client assessments to identify individual needs and develop personalized care plans
• Coordinate and monitor services to ensure clients’ needs are met effectively
• Provide crisis intervention and emotional support during challenging situations
• Promote independence and personal growth through skill-building and mentoring
• Utilize motivational interviewing techniques to empower clients toward positive change
• Collaborate with partner agencies and community organizations to enhance service delivery
• Support workforce development efforts for clients seeking employment opportunities
• Maintain accurate documentation and progress reports in accordance with agency standards.

Case Manager – Community Liaison

• Develop and execute state and local government engagement strategies in Ohio
• Monitor, assess and influence state and local level policy, regulatory developments and legislation affecting taxation and incentives, permitting and zoning decisions, electricity grid policies, environmental standards and data center development for cryptocurrency mining and AI.
• Partner with internal legal, business, and policy teams to mitigate permitting and policy risks and ensure compliance with evolving regulations.
• Support project teams to navigate permitting and approval processes
• Work with state and local-level trade associations and business chambers to advocate for policy positions that promote blockchain adoption, AI infrastructure development, and sustainable energy solutions for data centers
• Manage third-party consultants and community engagement firms where needed

Community & Government Affairs Manager

• Prepare, document, and review Lead Service Line Replacement (LSLR) related work.
• Distribute water pitcher filter kits and water sample kits as instructed.
• Respond to customer inquiries about project resources and the LSLR process.
• Operate hydrants and valves safely.
• Collect water samples from hydrants.
• Serve as a community liaison to communicate project details.
• Inspect contractor performed work as it progresses to ensure standards are met.
• Engage in meetings with other staff.
• Provide essential support to ensure smooth operation.
• Organize and maintain construction documentation.
• Attend seminars and/or training classes.
• Maintain excellent client relations.
• Maintain a safe working environment.

Community Construction Liaison

• Act as a coordinator to serve the needs of ambulatory clients identified as food insecure.
• Connect clients with chronic disease who have limited access to food to the hospital’s designated Food Pantry.
• Oversee inventory and ensure the Food Pantry meets accreditation requirements.
• Provide nutrition education and follow up according to patients' goals.
• Identify or create educational materials for the Pantry and collaborate with the CHN Education committee.
• Ensure compliance with state practice acts and proper health information handling.
• Work with healthcare professionals in discharge planning and oversee the pantry’s daily functions.
• Represent the hospital in the community regarding food insecurity and chronic health conditions.
• Participate in nutrition research studies and communicate findings through reports and presentations.

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