Community Manager

• Own and manage Crunchbase’s day-to-day social media presence across LinkedIn, X, YouTube, Instagram, Facebook, and emerging platforms
• Develop and maintain a social and editorial calendar aligned to company priorities, industry trends, and timely market conversations
• Create platform-native content including written posts, short-form videos, carousels, clips, and data-driven visual content
• Identify and amplify unique stories using Crunchbase data, including startup funding trends, acquisition activity, founder momentum, and market shifts
• Shape and evolve Crunchbase’s social voice to be insightful, engaging, and credible with founders, investors, operators, and enterprise buyers
• Monitor platform trends, audience behavior, internet culture, and emerging content formats to identify opportunities for experimentation and audience growth
• Analyze content performance, engagement metrics, and competitive activity to continuously optimize strategy and execution
• Develop and execute Crunchbase’s community engagement strategy across relevant online communities and forums
• Build and maintain Crunchbase’s presence on Reddit through thoughtful participation and audience engagement
• Own Crunchbase’s G2 presence, including review generation, responses, reputation management, and audience engagement initiatives
• Identify additional communities, forums, and industry spaces where Crunchbase should actively contribute, including Slack groups, Quora, and niche business communities
• Monitor community conversations and surface insights, customer pain points, recurring themes, and market opportunities back to internal stakeholders
• Strengthen Crunchbase’s visibility and credibility across online conversations influencing brand perception and buying decisions
• Help position Crunchbase as a trusted and influential voice across startup, investment, and technology conversations
• Experiment with new content formats, emerging platforms, and AI-powered discovery experiences to expand audience reach and engagement
• Partner cross-functionally with Marketing, Communications, Product Marketing, and Revenue teams to align messaging and campaign priorities
• Support broader brand awareness, thought leadership, and audience growth initiatives through strategic social and community engagement

Senior Manager, Social & Community

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate
• Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
• Grow Jerry’s subreddits into active, trusted communities
• Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
• Work with Growth and Content teams to ensure consistency across channels
• Measure what matters: sentiment, share of voice, referral traffic, and LLM citation

Community Specialist

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok
• Develop Jerry's playbook for community engagement
• Grow Jerry’s subreddits into active, trusted communities
• Build a content and engagement strategy that scales without losing authenticity
• Measure sentiment, share of voice, referral traffic, and LLM citation

Community Engagement Associate

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok
• Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
• Grow Jerry’s subreddits into active, trusted communities
• Collaborate with Growth and Content teams to ensure consistency across channels
• Measure sentiment, share of voice, referral traffic, and LLM citation

Community Engagement Coordinator

• Deliver accurate and empathetic information about disease progression, symptoms, and unmet needs for patients and caregivers
• Empower patients and caregivers with knowledge and tools to navigate their DMD or SMA journey
• Educate patients and caregivers about the benefits, proper use, and potential side effects of the brand product(s), ensuring adherence to company-approved materials and guidelines
• Provide resources and education on treatment expectations
• Develop relationships with local advocacy chapter leads and attend events throughout the country by hosting the Novartis table, meeting with DMD or SMA families, answering questions and delivering presentations
• Reactively respond to virtual inquiries from patients and/or caregivers that come through via phone or email
• Hold virtual meetings with local patient advocacy leads and/or local communities to provide education; these events may occur on weekends or weekdays after hours
• Provide insights/learnings to cross functional teams to help support development of educational materials, presentations, and resources to further patient and caregiver understanding
• Identify gaps in patient and caregiver knowledge and provide recommendations for improving educational content
• Document interactions and feedback from patients and caregivers to improve the education program and support outcomes tracking
• Contribute and participate in required internal and business reviews; may include preparation of meeting materials
• Contribute and participate in functional planning for tactical plan, budgeting, etc.
• Maintain high scientific and current knowledge about responsible products and therapeutic areas and maintain working knowledge of required platforms and processes (Concur, Salesforce, FUSE, etc.)

AD, Patient & Community Liaison Northeast

• Own and execute best-in-class, social-first content across platforms (IG, TikTok, X, YouTube Shorts, etc.)
• Concept and ideate creatively against a brief, bringing bold ideas to life that feel native to each platform
• Lead and execute social media shoots—from pre-pro to post
• Act fast and pivot faster—you're scrappy, resourceful, and never miss a moment
• Monitor trends, memes, and moments to jump in real-time with brand-appropriate responses
• Engage and grow our community by responding in brand voice(s), tapping into culture, and building relationships with our audience
• Partner with internal influencer teams to create seamless campaigns that integrate both social and influencer strategies
• Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing strong relationships
• Collaborate with clients and internal teams to brainstorm and produce innovative content ideas that resonate with target audiences.

• Join the Life & Legacy® team to empower donors to invest in Jewish communities.
• Deliver training and coaching for community grantees.
• Develop resources for enhancing legacy giving.
• Manage relationships with community organizations to ensure program success.
• Contribute to curriculum development on legacy training topics.
• Design engaging learning experiences including workshops and webinars.
• Facilitate communities of practice among participants.
• Manage program resources and learning opportunities on the foundation's website.

Life & Legacy Community Consultant

• Own and grow Allego’s customer community strategy, creating meaningful opportunities for customers to connect, exchange ideas, and engage with the brand.
• Develop programs that identify, nurture, and activate customer advocates for community conversations, references, reviews, events, roundtables, and customer stories.
• Expand customer engagement into relevant external communities, forums, peer networks, and online spaces where appropriate.
• Create engagement campaigns and light content that encourage participation and strengthen the customer experience.
• Monitor community activity, identify engagement trends, and share insights with Customer Success, Product Marketing, Events, and other internal teams.
• Maintain a welcoming, inclusive, and professional community experience that reflects Allego’s brand and customer values.
• Lead Allego’s strategy for customer review platforms such as Gartner Peer Insights, G2, and other relevant sites.
• Manage vendor relationships and program execution for review-site initiatives.
• Develop review-generation campaigns across appropriate channels, including customer emails, newsletters, in-app motions, customer success touchpoints, and web placements.
• Partner with Product Marketing to ensure review-site messaging, positioning, and customer proof points remain current.
• Track and report on review-site performance, including outreach, engagement, review volume, ratings, rankings, and quality trends.
• Share key wins, rankings, reports, and customer proof points with Sales, Customer Success, Product Marketing, and other go-to-market teams.
• Own the customer communications calendar in partnership with Marketing Operations and cross-functional stakeholders.
• Draft and manage customer newsletters, customer content promotions, program invitations, announcements, and other customer-facing communications.
• Ensure customer communications are timely, relevant, segmented, and aligned to customer needs, company priorities, and broader marketing campaigns.
• Partner with Product Marketing, Customer Success, and Marketing Operations on messaging, audience segmentation, send execution, follow-up, and performance reporting.
• Identify opportunities to connect community discussions, product updates, customer education, and customer content into a more cohesive customer communications experience.
• Support customer roundtable strategy, topic development, customer sourcing, and content planning.
• Manage roundtable list segmentation, invitations, follow-ups, and customer communications.
• Work with customers and internal stakeholders to shape useful roundtable content and discussion topics.
• Partner with Enablement to ensure internal teams are aware of customer roundtable themes, participation, and follow-up opportunities.
• Source new customer participants through community activity, Customer Success, Account Management, Sales, and existing customer programs.
• Partner closely with Customer Success, Sales, Product Marketing, Enablement, Events, Marketing Operations, and the broader marketing team.
• Connect community activity, advocacy opportunities, customer communications, and customer marketing campaigns into a more integrated customer experience.
• Share customer feedback and engagement insights that may inform content, events, product messaging, customer enablement, and lifecycle marketing.
• Manage timelines, dependencies, stakeholders, and deliverables to keep customer marketing programs moving forward.
• Use performance data and customer insights to recommend improvements and optimize program impact over time.

Senior Customer Marketing – Community Manager

• Define and execute a multi-year strategy for HackerOne's global security researcher community, aligning community growth, engagement, and researcher success programs to company objectives and customer outcomes.
• Own the product strategy, roadmap, and commercial performance (P&L / profitability) of the Live Hacking Events suite, balancing customer value, researcher economics, and margin as you scale the portfolio.
• Lead the professional-services management and technical delivery of live hacking engagements end to end — scoping, researcher staffing and matching, event execution, quality, and customer outcomes — across a complex, high-touch enterprise customer base.
• Drive customer segmentation and management for the community and events portfolio, tailoring delivery models to different segments and owning the senior customer relationships that depend on them.
• Set and deliver researcher growth and expansion goals tied to the product line — attracting, developing, and retaining the right researchers to meet customer demand and event needs.
• Champion AI First principles by embedding AI into community operations, researcher enablement, event experiences, communications, and program delivery to create scalable, high-quality experiences while increasing operational efficiency.
• Lead the Hacker Success and Community Events organizations, developing leaders, building organizational capability, and creating systems that let the teams scale effectively and sustainably through Multiply Your Impact.
• Use Data-Driven Decision Making to establish community health metrics, engagement frameworks, researcher lifecycle analytics, and the profitability, delivery, and utilization metrics for the events product line that guide investment decisions and drive measurable business outcomes.
• Build strategic partnerships across Product, Marketing, Customer Success, Security, Revenue, and Executive Leadership to ensure community insights influence company priorities, product direction, and customer value creation.
• Demonstrate First Principles Problem Solving by evaluating community programs, researcher experiences, and delivery processes from foundational customer and researcher needs, simplifying systems and removing barriers to participation and success.
• Lead through Change Agility, helping the organization adapt to evolving security landscapes, AI-driven changes in offensive security, and shifting community expectations while maintaining clarity, focus, and trust.
• Own the Outcome for community growth, engagement, researcher retention, live hacking events profitability, delivery quality, and operational excellence through clear accountability systems, success metrics, and disciplined execution.

Senior Director, Community

• Serve as the first point of contact for prospects and residents.
• Showcase community features and close leases.
• Deliver exceptional service and maintain resident retention.
• Manage lease files and system updates.
• Utilize Yardi software for leasing processes.
• Ensure compliance with policies and regulations.
• Update social media and execute marketing tasks.
• Monitor local market conditions and shop competitors.

Community Leasing Associate

• Scale the Forma content creators program
• Spark, participate in, and amplify discussions across LinkedIn, Reddit, and associated forums
• Input into a growth-led community strategy
• Represent Forma at key architecture events and conferences
• Support feedback loops between the community and product teams
• Stay ahead of trends in community marketing, architecture, and AI

• Own end-to-end planning and execution for MSP and IT Customer Advisory Boards and User Groups, including meeting cadence, agenda development, logistics, participant communications, and post-session follow-up
• Manage virtual and in-person event logistics for CAB sessions and user group meetups, ensuring a seamless, professional experience for every attendee
• Provide operational and coordination support for MSP peer group programming, helping facilitate meaningful peer-to-peer connections across our partner community
• Serve as a scheduling and coordination resource for executive-level advisory engagements, managing complex calendars and ensuring timely, professional communications with senior stakeholders
• Capture, organize, and route customer feedback gathered across programs to the appropriate internal teams; close the loop with customers by communicating how their input is being actioned
• Monitor and respond to community activity, ensuring customers feel heard, supported, and engaged between formal program touchpoints
• Draft and send program communications including invitations, pre-read materials, meeting recaps, and follow-up action items with a tone and polish appropriate for an executive audience

Community Programs Manager

• Lead day-to-day community engagement across Instagram, TikTok, LinkedIn, X, Reddit, and emerging platforms, fostering authentic relationships with members, athletes, creators, partners, and prospective customers.
• Develop and execute platform-specific community engagement strategies that drive audience growth, participation, advocacy, and brand affinity.
• Partner cross-functionally to activate community engagement around product launches, partnerships, campaigns, athlete moments, and key cultural events.
• Monitor community sentiment, social conversations, and emerging trends, surfacing actionable insights and recommendations to stakeholders across Marketing, Product, Customer Experience, and other teams.
• Establish feedback loops that elevate member perspectives, product feedback, and recurring community themes to inform decision-making across the organization.
• Track and analyze engagement, sentiment, and community health metrics, using performance insights to continuously optimize community strategies and initiatives.
• Serve as a subject matter expert on social platform best practices, internet culture, and community trends, identifying opportunities for WHOOP to engage authentically and remain culturally relevant.

Senior Specialist, Community Engagement

• Manage and monitor social engagement across platforms including LinkedIn, Instagram, Facebook, X, and emerging channels.
• Respond to or escalate community comments, questions, and direct messages in alignment with brand guidelines.
• Support proactive audience engagement and identify opportunities for real-time brand interaction.
• Conduct social listening and monitor brand sentiment, educator conversations, industry trends, and competitor activity.
• Flag and escalate sensitive or high-risk reputation issues and support crisis communications readiness.
• Maintain escalation workflows, documentation, and operational processes related to reputation management.
• Develop recurring reports and dashboards on engagement, sentiment, campaigns, and reputation insights.
• Surface actionable recommendations to inform content strategy, thought leadership, and proactive communications.
• Manage Curriculum Associates’ Glassdoor presence and support employer brand initiatives with HR and Internal Communications.
• Coordinate cross-functional communications requests while improving workflows, systems, templates, and team efficiency.

Temporary Social Community Specialist

• Work to ensure successful community integration by connecting adults with psychiatric conditions with available community resources to promote successful integration into their communities.
• Support Person Served as citizens living within communities and work to ensure that everyone has access to community resources and social networks within the community.
• Provide both Person Served and ACCS staff with information about community resources and entitlements/benefits available to them.
• Provide interventions to support Person Served in preparing for, seeking and keeping wanted employment and/or educational opportunities.

Community Connector, Mental Health Services

• Develop and execute strategy for owned social media and community channels
• Develop player engagement strategies to foster a long-lasting community
• Craft social media content, draft copy, and drive asset ideation and production
• Monitor and respond to player inquiries
• Identify, build and maintain in-house relationships with content creators
• Provide hands-on support and/or manage external resources for creators engaging with our game
• Build a customer service solution including onboarding and managing a BPO and customer service tool
• Create and maintain a customer service run book that outlines protocols, roles, responsibilities, and escalation plans
• Maintain an internal and external knowledge hub
• Draft and distribute newsletter and bespoke marketing emails
• Define and report on KPIs, report on player sentiment, and make recommendations for improving engagement for all areas of ownership
• Assist with playtesting efforts including onboarding play testers, managing virtual and IRL technical set ups, and other operational needs as they arise
• Collaborate with the broader marketing team on campaign planning, research, competitive analysis, and copywriting
• Other duties as assigned

Player Experience – Community Manager

• Own Folia's patient recruitment strategy for research programs
• build and lead the growth function over time
• partner closely with Product and Research teams

Head of Growth – Patient, Community

• Provide excellent phlebotomy and phlebotomy-related services for all patients
• Validate and/or update patient’s demographic and information in a BILH computer system
• Collect and accurately enter patient’s demographic information, insurance information, and lab test orders
• Collect specimens according to established procedures, including blood collections
• Prepare all collected specimens for transport via a courier service to a BILH laboratory
• Perform administrative and clerical duties as necessary to open, operate, and close the Patient Service Center
• Assist in training, coaching, and mentoring PSC Phlebotomists as requested
• Travel to additional Patient Service Centers and doctor’s office sites when needed
• Comply with all departmental policies and procedures

Phlebotomist – Lab Outreach Community

• Provide excellent phlebotomy and phlebotomy-related services for all patients
• Validate and/or update patient demographic information in a BILH computer system
• Collect specimens according to established procedures, including blood collections
• Prepare all collected specimens for transport via courier
• Perform administrative and clerical duties for Patient Service Center
• Assist in training, coaching, and mentoring PSC Phlebotomists
• Travel to additional Patient Service Centers and doctor’s office sites as needed
• Participate in lab QA programs, competency assessments, and continuing education
• Consistently provide services that meet the needs of patients and providers

• Provide excellent phlebotomy and phlebotomy-related services for all patients
• Validate and/or update patient’s demographic and information in a BILH computer system
• Collect and accurately enter patient’s demographic information, insurance information, and lab test orders
• Collect specimens according to established procedures
• Prepare all collected specimens for transport via a courier service to a BILH laboratory
• Perform administrative and clerical duties as necessary to open, operate, and close the Patient Service Center
• Assist in training, coaching, and mentoring PSC Phlebotomists when requested
• Travel to additional Patient Service Centers and doctor’s office sites when needed
• Read, understand, and comply with all departmental policies and procedures
• Report to, receive training from, and take direction from the Phlebotomy Supervisor
• Participate in lab QA programs, competency assessments, and continuing education
• Provide services that meet the needs of patients and providers to ensure a high degree of patient satisfaction

Community Manager jobs in Massachusetts

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Senior Manager, Social & Community

Community Specialist

Community Engagement Associate

Community Engagement Coordinator

AD, Patient & Community Liaison Northeast

Community Manager

Life & Legacy Community Consultant

Senior Customer Marketing – Community Manager

Senior Director, Community

Community Leasing Associate

Community Manager

Community Programs Manager

Senior Specialist, Community Engagement

Temporary Social Community Specialist

Community Connector, Mental Health Services

Player Experience – Community Manager

Head of Growth – Patient, Community

Phlebotomist – Lab Outreach Community

Phlebotomist – Lab Outreach Community

Phlebotomist – Lab Outreach