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Phlebotomist – Lab Outreach
Beth Israel Lahey HealthPhlebotomist providing specimen collection services at Beth Israel Lahey Health. Responsible for patient interactions, data entry, and compliance with policies and procedures.
About the role
Key responsibilities & impact- Provide excellent phlebotomy and phlebotomy-related services for all patients
- Validate and/or update patient’s demographic and information in a BILH computer system
- Collect and accurately enter patient’s demographic information, insurance information, and lab test orders
- Collect specimens according to established procedures
- Prepare all collected specimens for transport via a courier service to a BILH laboratory
- Perform administrative and clerical duties as necessary to open, operate, and close the Patient Service Center
- Assist in training, coaching, and mentoring PSC Phlebotomists when requested
- Travel to additional Patient Service Centers and doctor’s office sites when needed
- Read, understand, and comply with all departmental policies and procedures
- Report to, receive training from, and take direction from the Phlebotomy Supervisor
- Participate in lab QA programs, competency assessments, and continuing education
- Provide services that meet the needs of patients and providers to ensure a high degree of patient satisfaction
Requirements
What you’ll need- High School diploma or GED
- Associate’s Degree or college classes welcomed
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to work independently or in a team environment
- Comfortable working with minimal supervision
- Basic familiarity with computer applications preferred
- Phlebotomy certification from ASCP or another accredited agency preferred
- Previous experience as a phlebotomist preferred
- One or more years previous experience working in lab Patient Service Centers preferred
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
- Wellness programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
phlebotomyspecimen collectiondata entrypatient demographic validationlab test order processingadministrative dutiesquality assurance (QA)competency assessments
Soft Skills
communication skillsattention to detailindependenceteamworkcoachingmentoringpatient satisfaction
Certifications
phlebotomy certificationASCP certification