Cloud Engineer

• Design, build, and operate KBI's AWS-based platform supporting digital products, data platforms, and cloud-native applications.
• Own and evolve KBI's Kubernetes platform (Amazon EKS), including platform architecture, upgrades, scalability, security, observability, and operational excellence.
• Design and maintain secure, scalable, and resilient cloud infrastructure across development, test, and production environments.
• Lead the design and implementation of platform capabilities supporting both GMP and non-GMP workloads.
• Build and maintain Infrastructure as Code solutions using Terraform and related tooling.
• Implement and maintain monitoring, logging, alerting, and observability solutions that ensure platform reliability and performance.
• Create self-service platform capabilities, reusable deployment patterns, and engineering standards that improve developer productivity and operational consistency.
• Partner with Quality, Compliance, Security, Infrastructure, and Engineering teams to establish platform governance, security controls, and operational standards.
• Support incident response, root cause analysis, and continuous improvement initiatives.
• Evaluate emerging technologies and recommend platform enhancements that improve reliability, security, scalability, and developer experience.

Senior Cloud Platform Engineer

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
• Extensive time working with and leveraging external partners to deliver solution sale.
• Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level.
• Develops business plan in conjunction with customer.
• Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.
• Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports.
• Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.
• Enters all opportunities in pipeline tool and updates them weekly.
• Recommends and Implements industry leading Pipeline management practices.
• Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.
• Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect).

Cloud Networking Enterprise Account Manager – SLED

• Lead a team of highly-technical customer engineers ensuring overall customer success.
• Develop strategic direction and execute on key objectives for Customer Solutions Engineering.
• Build and maintain relationships with key stakeholders in Client Services, Sales, Product and Engineering.
• Champion customer asks internally, including escalations, risks, new opportunities, and technical requirements for maintaining and growing customer relationships.
• Maintain and create new team workflows, SLAs, and processes to efficiently handle customer needs.

Manager, Cloud Engineering

• Design, provision and deploy AWS infrastructure (EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch and related services) following industry best practices and organization standards.
• Execute cloud migrations with minimal downtime, ensuring data integrity and application continuity across environments.
• Implement Zero Trust architecture principles throughout infrastructure and systems to ensure security posture.
• Configure and manage identity and access management (IAM) policies, active directory integration for role-based access controls.
• Produce internal and customer facing documentation for the configuration and use of deployed systems.
• Configure and manage active directory services for system, application and environment access including security and group policies within active directory.
• Implement security controls and hardening measures to meet compliance requirements and organizational security standards as implemented.
• Conduct security assessments of cloud resources and remediate identified vulnerabilities
• Monitor system and application performance metrics using CloudWatch and other observability tools to assess, provide recommendations on and take action in order to resolve performance issues.
• Perform root cause analysis on incidents and recommend corrective actions to prevent recurrence
• Maintain and enhance documentation of infrastructure configurations for all environments.
• Provide reports and actions taken necessary to work as a team and enable handoff of issues within and between teams.
• Evaluate and make recommendations on cloud and system technologies including executing proof-of-concept and minimum viable product testing as part of program engineering efforts.
• Support application migrations into infrastructure as code and cloud native approach.
• Provide feedback and revision to customer-based requirements when core program direction and requirements do not align
• Ability to build strong and friendly relationships with partners, stakeholders and customers to limit escalated issues.
• Experience in troubleshooting, developing and deploying containerized applications and system workloads using Docker, including building optimized Docker images, managing container lifecycles and debugging container runtime issues across environments.

Cloud Engineer III

• Champions a continuous improvement mindset, usage of AI, and automation of software engineering processes.
• Drives process excellence and innovative Software Engineering by empowering others, collaborating, taking appropriate risks, and making timely decisions within scope of responsibility.
• Mentors less experienced team members and accelerates software engineering maturity by modeling and encouraging ongoing learning and self-development.
• Leads efforts from end-to-end through delegation, review, and driving results holistically; leads medium complexity features from technical design through completion.
• Executes a defined software engineering roadmap, contributing to the organization's engineering and technology strategy.
• Performs coding, debugging, testing and troubleshooting throughout the development process in projects with moderate to high complexity under limited or no supervision.
• Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering.
• Conducts demos of application features and designs features to support automated testability.
• Conducts research, design and prototyping and experience on a cross-functional team.
• Works with users to translate designs and solution architecture into design specifications.
• Organizes the delivery of high-quality, innovative solution or deliverables, setting effort estimates and continuously collaborating and updating the specifications, in line with user requirements.
• Coordinates and implements new architectures, standards, methods and logic for enterprise software in accordance with business strategies and specifications.
• Partners with architecture organization to efficiently and effectively design, modernize, and implement applications.
• Ensures proper documentation of software design and works with business partners to design and implement solutions to meet architecture standards.

Senior Software Engineer – Full Stack, Microsoft Azure Developer

• Serves as a subject matter expert within the team, and will provide coaching, guidance and support to colleagues to enhance team performance and development.
• Develop and implement IAM policies, roles, and access controls in cloud environments (AWS, Azure, GCP)
• Architect scalable and secure IAM solutions to manage user identities and permissions
• Integrate IAM solutions with on-premises and cloud-based applications
• Manage user identities, entitlements and access permissions across multiple cloud and on-premise platforms
• Monitor IAM systems for security incidents, performance issues, and compliance violations
• Conduct audits and reviews of IAM policies and procedures to ensure compliance with industry standards and regulations
• Automate IAM processes using IaC (Infrastructure as Code) tools such as Terraform, Cloud Formation or ARM templates
• Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), and other IAM solutions to enhance security.
• Collaborate with cross-functional teams to integrate IAM solutions into new and existing projects.
• Provide technical support and guidance to internal teams on IAM-related issues and best practices.
• Stay updated with the latest IAM trends, technologies and security threats to proactively address potential risk

Senior Cloud Engineer – Google Workspace

• Design, provision and deploy AWS infrastructure (EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch and related services) following industry best practices and organization standards.
• Execute cloud migrations with minimal downtime, ensuring data integrity and application continuity across environments.
• Implement Zero Trust architecture principles throughout infrastructure and systems to ensure security posture.
• Configure and manage identity and access management (IAM) policies, active directory integration for role-based access controls.
• Produce internal and customer facing documentation for the configuration and use of deployed systems.
• Configure and manage active directory services for system, application and environment access including security and group policies within active directory.
• Implement security controls and hardening measures to meet compliance requirements and organizational security standards as implemented.
• Conduct security assessments of cloud resources and remediate identified vulnerabilities
• Monitor system and application performance metrics using CloudWatch and other observability tools to assess, provide recommendations on and take action in order to resolve performance issues.
• Perform root cause analysis on incidents and recommend corrective actions to prevent recurrence
• Maintain and enhance documentation of infrastructure configurations for all environments.
• Provide reports and actions taken necessary to work as a team and enable handoff of issues within and between teams.
• Evaluate and make recommendations on cloud and system technologies including executing proof-of-concept and minimum viable product testing as part of program engineering efforts.
• Support application migrations into infrastructure as code and cloud native approach.
• Provide feedback and revision to customer-based requirements when core program direction and requirements do not align
• Ability to build strong and friendly relationships with partners, stakeholders and customers to limit escalated issues.
• Experience in troubleshooting, developing and deploying containerized applications and system workloads using Docker, including building optimized Docker images, managing container lifecycles and debugging container runtime issues across environments.
• Deliver Cloud Solutions across multiple environments to meet business needs

Cloud Engineer II – Remote

• Design, deploy and configure cloud services to support cloud migrations, Active Directory and application configurations in a zero trust environment.
• Implement and deploy security architectures supporting managed service offerings
• Participate in deployment and implementation planning with team technical leaders and customers
• Directly interact with customers to understand, identity and resolve issues with existing deployments.
• Produce internal and customer facing documentation for the configuration and use of deployed systems.
• Using continuous integration technologies of code build, code deploy, code pipeline, Jenkins and Rundeck to automate administrative tasks and environment management.
• Understanding routing and network basics of the OSI model in a multiple cloud private connected network including ensuring zero trust networking is maintained
• Provides oral and written communication within a team and to external customers with positive outlook on providing solutions
• Responsible for analyzing, design and implementing designed architecture in an AWS cloud environment
• Provide feedback and revisions to customer-based requirements when core program direction and requirements do not align
• Ability to troubleshoot, develop and deploy application and system containerization in the form of Docker images
• Configures and manages images for program and security requirements including automated image updates
• Investigates and tests new cloud technologies to meet requirements and program needs
• Ability to build strong and friendly relationships with partners, stakeholders and customers to limit escalated issues
• Will work as a self-starter who can work as part of a virtual team and remain motivated in a dynamic environment and positively influence team communication
• Documents clearly all required procedures and configuration changes to production systems

Cloud Engineer I

• Collaborate with cross-functional teams to define and create comprehensive Cloud Services Architectures that align with business goals, technical requirements, and best practices.
• Develop high-level and detailed design documents for Azure cloud solutions, considering factors such as scalability, reliability, security, performance, and cost optimization.
• Demonstrate an in-depth understanding of Azure services, features, and capabilities, and leverage this knowledge to architect innovative solutions that meet specific project objectives.
• Contribute to the development and refinement of the organization's cloud strategy, ensuring alignment with industry trends, business needs, and regulatory requirements.
• Lead and oversee the implementation of Azure cloud solutions, working closely with development teams, infrastructure teams, and stakeholders.
• Collaborate with security teams to design and implement robust security controls and compliance frameworks within cloud environments.
• Identify performance bottlenecks and scalability challenges within Azure cloud solutions and provide recommendations to optimize system performance, resilience, and availability.
• Serve as a subject matter expert and provide mentorship to junior cloud architects and engineers.
• Develop and maintain automation scripts using Terraform, ARM templates, to ensure efficient cloud deployments.

Cloud Services Architect

• Design, analyze, and troubleshoot UI, API, Search systems
• Troubleshoot large-scale distributed systems
• Build applications that run across multiple cloud platforms, leveraging native cloud services
• Automate routine operational tasks to improve efficiency and reliability
• Provide production support, including monitoring, incident response, and root cause analysis
• Support secure configurations, vulnerability remediation, and operational readiness
• Participate in software release cycles, including planning, testing, deployment, and monitoring
• Develop automation tools, scripts, and workflows to streamline processes
• Partner with engineering teams to identify and implement process and platform improvements
• Serve in a rotating on-call rotation, providing 12-hour coverage for one week per month to support production systems.

Senior Cloud Engineer – Python/Go, Distributed Systems

• Support design, implementation, and sustainment of IL6 and multi-domain environments for a defense program
• Responsible for designing, architecting, deploying, maintaining, and ensuring the reliability and scalability of cloud environments
• Support configuration, sustainment, and modernization of CSfC-based solutions, secure remote access capabilities, and multi-domain connectivity
• Handle installation, configuration, and maintenance of cloud systems
• Collaborate with engineering, development, and quality assurance teams
• Monitor, troubleshoot, and resolve operational issues in cloud environments
• Work with cross-functional infrastructure and engineering teams to identify and apply emerging trends and technologies

Senior Cloud Engineer

• Lead the team responsible for designing, developing, and deploying cloud-based infrastructure and automation
• Apply hands-on engineering expertise with enterprise cloud infrastructure to oversee architecture, development, and governance of evolving Cloud platforms
• Ensure that all Cloud infrastructure is sustainable, reliable, resilient, expandable, and optimized for costs, manageability, and operability
• Define and maintain automation platforms and deployment patterns
• Promote best practices and continuous improvement in Cloud technology
• Solve complex problems that impact the business
• Contribute to the Global Technology strategy and provide advice on Cloud technology usage
• Oversee the Cloud Architecture & Governance processes

Principal, Cloud Infrastructure – Engineering

• Design and evolve E3’s cloud infrastructure
• Ensure all infrastructure is provisioned through infrastructure-as-code and automated workflows
• Define and enforce tagging, security, and governance standards
• Implement and maintain CI/CD pipelines using GitHub Actions and/or AWS services
• Troubleshoot complex infrastructure and container orchestration issues
• Implement and maintain integrations between internal systems, third-party applications, and external partners
• Deploy and manage containerized applications using Docker, Kubernetes (EKS, ECS), and Helm
• Integrate and manage monitoring and logging solutions such as DataDog and CloudWatch
• Work with security and legal teams to support data and access governance requirements
• Optimize cloud cost and performance; enable project-level cost attribution
• Contribute to platform documentation, runbooks, and best practices to support adoption and operational readiness
• Other software and data duties as needed

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