Clerk

• Communicate professionally with all levels of personnel via phone, e-mail and written correspondence
• Prepare correspondence and documents
• Accurately complete data entry, reporting and updating/creating spreadsheets
• Daily filing and administrative duties
• Ensure information is gathered from required sources and similar information is matched across documentation
• Follow approved Standard Operating Procedures and ensure internal controls are strictly complied with
• Solve problems independently through full analysis of situations and employing best practices
• Cross-train on multiple functions within the department to increase individual and team strength

Administrative Clerk handling various duties at JBS Food Canada.

Administrative Clerk

Administrative Clerk responsible for Cattle Payables, Accounts Payable, and Inventory Reporting at JBS Food Canada. Requires communication and computer proficiency alongside 2+ years of experience.

• Participating in the opening of new client requests within the administrative system.
• Routing requests to the appropriate transactional teams.
• Sending contract amendment documents through electronic delivery.
• Updating and correcting client information to ensure compliance with Canada Post standards.
• Entering information into various systems.
• Processing returned mail related to incorrect addresses.
• Filing required letters and documents in client records to support transactional teams in completing files.

Administrative Support Clerk supporting insurance operations for iA Financial Group

Administrative Support Clerk

Administrative Support Clerk contributing to quality and efficiency of contract administration at iA Financial Group. Responsibilities include client request processing and compliance with Canada Post standards.

• Perform a variety of clerical and administrative duties of moderate complexity to ensure effective office operations
• Respond to general internal and external enquiries
• Greet customers and provide courteous and professional first point of contact
• Perform garage triage duties, checking in customers for scheduled appointments
• Coordinate vehicle traffic for estimating and driver testing appointments
• Triages customer inquiries within level of authority and escalates issues or concerns to the appropriate resource
• Assists customers in accordance with office processes, in person or on the phone
• Receives customer or vendor calls and messages as required
• May assist with administering Knowledge Tests and basic IWS transactions
• Perform routine tasks in accordance with departmental procedures
• Perform financial transactions, as required
• Prints Knowledge Test and Driver Testing schedules for the next business day
• Prepares, distributes and files correspondence
• Receives, sorts, stamps, scans and distributes incoming documents
• Operates standard office equipment
• Faxes, photocopies and prints documents as instructed

Service Centre Clerk performing various clerical and administrative duties

Service Centre Clerk

Service Centre Clerk performing clerical and administrative duties to ensure effective office operations. Responding to inquiries and assisting customers while maintaining confidentiality and efficiency.

• Develop master rotations and maintain schedules for the assigned program(s), including the on-call schedule, if needed, in a 24/7 environment that includes rotating shifts
• Support the conversion of current schedules into standard format Excel schedules as assigned program(s) transition into the WMO
• Provide cross coverage for other programs or clinical areas as needed
• Prioritize needs of departments and assist with redeployment of nursing staff, CCAs, UCA’s and allied health staff using standard hospital protocols in alignment with Collective Bargaining Agreements (CBA) and employment agreements, as applicable
• Facilitate appropriate staffing coverage for the program(s) during peak times and staff shortages due to vacancies or sick calls
• Support and coordinate self-scheduling processes for assigned program(s), if applicable
• Respond to either Patient Care Managers or designate to ascertain scheduling needs
• Act as the point of contact for nursing, allied health and clerical staff across programs for sick calls, unplanned absences or other back fill required as well as support with questions about schedules, timekeeping and time capture
• Work in close collaboration with the Clinical Resource Team to support filling gaps as required
• Verify timecard and payroll accuracy, including adjusting any staff timecards as needed, double checking data, and completing payroll adjustments as required, with the approval of Patient Care Manager(s) or designate(s) where required
• Make adjustments in timecards, as required, to be flagged for Patient Care Managers prior to payroll submission
• Review timecards regularly and escalate concerns to the Patient Care Managers prior to payroll submission
• Engage WMO Manager, Supervisor, or Patient Care Manager(s) or designate(s) on escalations pertaining to concerns with staffing (e.g. persistent lateness and absenteeism)
• Coordinate shift changes/swaps as requested and escalate to supervisor and/or any challenges or deviations to CBA’s, employment agreements, policies or procedures.
• Facilitate filling open shifts through shift callouts and engagement with the Clinical Resource Team, as required
• Monitor approved vacations and planned absences for the specified program(s) which will include nursing staff, clerical staff and allied health staff as well as any other staff as needed and engage with the PMC(s) as required
• Work together with other Scheduling Clerks in the WMO to coordinate resourcing across programs, identify opportunities for optimization and ensure gaps are filled in a timely manner
• Implement and maintain a database of staff availability and contact information
• Secure direction / approval from Patient Care Manager(s) to facilitate agency nurse or third-party staffing through CRT to fill open shifts that THP staff cannot fill
• Ensure call back lists and downtime procedures are up to date with any changes
• Remain current with any upgrades or changes to UKG Dimensions and Andgo systems; ensure participation in system upgrades and necessary training
• Maintain a relationship with program clerical staff, Patient Care Managers and designates, educators and others as required to ensure there is alignment between the WMO and the programs both in day-to-day operations and through regular reporting
• Communicate with the WMO Manager and Team Leads regarding overall staffing situations and escalations as required
• Support the WMO leadership and Patient Care Managers, as well as others as required, to run various reports related to scheduling, timekeeping and absence management
• Must be able to work in a professional, cooperative and effective manner with all fellow staff and clients
• This is a hybrid role, with approximate on site presence 50% of the time. Allocation on site may fluctuate at the discretion of program leadership, particularly during the setup of the office and during and immediately after the system go live in Fall 2024.
• Schedulers must be willing to be on site with 24 hours notice and work/travel between all hospital sites if needed.

Scheduling Clerk coordinating nursing and clerical staff schedules at Trillium Health Partners

Scheduling Clerk – Workforce Management, Temporary Full-Time

Scheduling Clerk coordinating nursing and allied health staff schedules for 24/7 coverage. Engaging with a team to optimize patient care experience at Trillium Health Partners.

Clerk jobs in Canada

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Administrative Clerk

Administrative Support Clerk

Service Centre Clerk

Scheduling Clerk – Workforce Management, Temporary Full-Time