Scheduling Clerk – Workforce Management, Temporary Full-Time

Trillium Health Partners

Scheduling Clerk coordinating nursing and allied health staff schedules for 24/7 coverage. Engaging with a team to optimize patient care experience at Trillium Health Partners.

Posted 7/7/2026full-timeMississauga • 🇨🇦 CanadaJuniorMid-Level💰 CA$25 - CA$32 per hourWebsite

About the role

Key responsibilities & impact

Develop master rotations and maintain schedules for the assigned program(s), including the on-call schedule, if needed, in a 24/7 environment that includes rotating shifts
Support the conversion of current schedules into standard format Excel schedules as assigned program(s) transition into the WMO
Provide cross coverage for other programs or clinical areas as needed
Prioritize needs of departments and assist with redeployment of nursing staff, CCAs, UCA’s and allied health staff using standard hospital protocols in alignment with Collective Bargaining Agreements (CBA) and employment agreements, as applicable
Facilitate appropriate staffing coverage for the program(s) during peak times and staff shortages due to vacancies or sick calls
Support and coordinate self-scheduling processes for assigned program(s), if applicable
Respond to either Patient Care Managers or designate to ascertain scheduling needs
Act as the point of contact for nursing, allied health and clerical staff across programs for sick calls, unplanned absences or other back fill required as well as support with questions about schedules, timekeeping and time capture
Work in close collaboration with the Clinical Resource Team to support filling gaps as required
Verify timecard and payroll accuracy, including adjusting any staff timecards as needed, double checking data, and completing payroll adjustments as required, with the approval of Patient Care Manager(s) or designate(s) where required
Make adjustments in timecards, as required, to be flagged for Patient Care Managers prior to payroll submission
Review timecards regularly and escalate concerns to the Patient Care Managers prior to payroll submission
Engage WMO Manager, Supervisor, or Patient Care Manager(s) or designate(s) on escalations pertaining to concerns with staffing (e.g. persistent lateness and absenteeism)
Coordinate shift changes/swaps as requested and escalate to supervisor and/or any challenges or deviations to CBA’s, employment agreements, policies or procedures.
Facilitate filling open shifts through shift callouts and engagement with the Clinical Resource Team, as required
Monitor approved vacations and planned absences for the specified program(s) which will include nursing staff, clerical staff and allied health staff as well as any other staff as needed and engage with the PMC(s) as required
Work together with other Scheduling Clerks in the WMO to coordinate resourcing across programs, identify opportunities for optimization and ensure gaps are filled in a timely manner
Implement and maintain a database of staff availability and contact information
Secure direction / approval from Patient Care Manager(s) to facilitate agency nurse or third-party staffing through CRT to fill open shifts that THP staff cannot fill
Ensure call back lists and downtime procedures are up to date with any changes
Remain current with any upgrades or changes to UKG Dimensions and Andgo systems; ensure participation in system upgrades and necessary training
Maintain a relationship with program clerical staff, Patient Care Managers and designates, educators and others as required to ensure there is alignment between the WMO and the programs both in day-to-day operations and through regular reporting
Communicate with the WMO Manager and Team Leads regarding overall staffing situations and escalations as required
Support the WMO leadership and Patient Care Managers, as well as others as required, to run various reports related to scheduling, timekeeping and absence management
Must be able to work in a professional, cooperative and effective manner with all fellow staff and clients
This is a hybrid role, with approximate on site presence 50% of the time. Allocation on site may fluctuate at the discretion of program leadership, particularly during the setup of the office and during and immediately after the system go live in Fall 2024.
Schedulers must be willing to be on site with 24 hours notice and work/travel between all hospital sites if needed.

Requirements

What you’ll need

Ontario Secondary School diploma (OSSD)
Post-secondary Medical Administration Diploma preferred
Two years recent experience in developing, modifying, and maintaining staff schedules / master rotations in a health care / hospital setting
Previous experience in payroll entry in a unionized environment an asset
Previous experience with UKG Dimensions software or other staff scheduling systems an asset
Strong proficiency with MS office applications, including Excel, Word and Outlook required
Working knowledge of Collective Bargaining Agreements, employment contracts and THP policies and procedures
Excellent interpersonal and communication skills, both verbal and written, with staff, management and union representatives
Comfortable with technology and utilization of electronic systems to perform work functions
Openness to learn new systems and processes
Superior organizational and time management skills
Strong critical thinking skills to appropriately manage and prioritize scheduling demands
Strong critical thinking skills to find creative solutions to scheduling challenges
Demonstrated ability to work independently under stressful conditions
Demonstrated ability to respect confidentiality
Excellent customer service skills and commitment to Trillium Health Partners values
Demonstrated ability to build relationships with peers and supervisors
Demonstrated work ethic and attendance record required
This role is ideally suited to someone who enjoys a fast-paced environment and the process of scheduling, problem solving and relationship management with others

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trillium Health Partners Website LinkedIn All Job Openings 10,000+ employees Founded 2011 ⚕️ Healthcare Insurance 🔬 Science 💰 $810k Grant on 2021-11 Healthcare Insurance
Healthcare
Science Trillium Health Partners is a healthcare organization dedicated to providing high-quality medical services to the community. It operates multiple hospitals, including the Mississauga Hospital and Credit Valley Hospital, offering a range of patient care services, including urgent care and specialized clinics for children and seniors. Trillium Health Partners focuses on patient safety, education, and community engagement, while also being involved in research and innovation in the healthcare sector. Scheduling Clerk – Workforce Management, Temporary Full-Time 🔥 0 minutes ago 🏢🏡 Mississauga – Hybrid 💵 $25 - $31 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Clerk 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop master rotations and maintain schedules for the assigned program(s), including the on-call schedule, if needed, in a 24/7 environment that includes rotating shifts
Support the conversion of current schedules into standard format Excel schedules as assigned program(s) transition into the WMO
Provide cross coverage for other programs or clinical areas as needed
Prioritize needs of departments and assist with redeployment of nursing staff, CCAs, UCA’s and allied health staff using standard hospital protocols in alignment with Collective Bargaining Agreements (CBA) and employment agreements, as applicable
Facilitate appropriate staffing coverage for the program(s) during peak times and staff shortages due to vacancies or sick calls
Support and coordinate self-scheduling processes for assigned program(s), if applicable
Respond to either Patient Care Managers or designate to ascertain scheduling needs
Act as the point of contact for nursing, allied health and clerical staff across programs for sick calls, unplanned absences or other back fill required as well as support with questions about schedules, timekeeping and time capture
Work in close collaboration with the Clinical Resource Team to support filling gaps as required
Verify timecard and payroll accuracy, including adjusting any staff timecards as needed, double checking data, and completing payroll adjustments as required, with the approval of Patient Care Manager(s) or designate(s) where required
Make adjustments in timecards, as required, to be flagged for Patient Care Managers prior to payroll submission
Review timecards regularly and escalate concerns to the Patient Care Managers prior to payroll submission
Engage WMO Manager, Supervisor, or Patient Care Manager(s) or designate(s) on escalations pertaining to concerns with staffing (e.g. persistent lateness and absenteeism)
Coordinate shift changes/swaps as requested and escalate to supervisor and/or any challenges or deviations to CBA’s, employment agreements, policies or procedures.
Facilitate filling open shifts through shift callouts and engagement with the Clinical Resource Team, as required
Monitor approved vacations and planned absences for the specified program(s) which will include nursing staff, clerical staff and allied health staff as well as any other staff as needed and engage with the PMC(s) as required
Work together with other Scheduling Clerks in the WMO to coordinate resourcing across programs, identify opportunities for optimization and ensure gaps are filled in a timely manner
Implement and maintain a database of staff availability and contact information
Secure direction / approval from Patient Care Manager(s) to facilitate agency nurse or third-party staffing through CRT to fill open shifts that THP staff cannot fill
Ensure call back lists and downtime procedures are up to date with any changes
Remain current with any upgrades or changes to UKG Dimensions and Andgo systems; ensure participation in system upgrades and necessary training
Maintain a relationship with program clerical staff, Patient Care Managers and designates, educators and others as required to ensure there is alignment between the WMO and the programs both in day-to-day operations and through regular reporting
Communicate with the WMO Manager and Team Leads regarding overall staffing situations and escalations as required
Support the WMO leadership and Patient Care Managers, as well as others as required, to run various reports related to scheduling, timekeeping and absence management
Must be able to work in a professional, cooperative and effective manner with all fellow staff and clients
This is a hybrid role, with approximate on site presence 50% of the time. Allocation on site may fluctuate at the discretion of program leadership, particularly during the setup of the office and during and immediately after the system go live in Fall 2024.
Schedulers must be willing to be on site with 24 hours notice and work/travel between all hospital sites if needed. 🎯 Requirements
Ontario Secondary School diploma (OSSD)
Post-secondary Medical Administration Diploma preferred
Two years recent experience in developing, modifying, and maintaining staff schedules / master rotations in a health care / hospital setting
Previous experience in payroll entry in a unionized environment an asset
Previous experience with UKG Dimensions software or other staff scheduling systems an asset
Strong proficiency with MS office applications, including Excel, Word and Outlook required
Working knowledge of Collective Bargaining Agreements, employment contracts and THP policies and procedures
Excellent interpersonal and communication skills, both verbal and written, with staff, management and union representatives
Comfortable with technology and utilization of electronic systems to perform work functions
Openness to learn new systems and processes
Superior organizational and time management skills
Strong critical thinking skills to appropriately manage and prioritize scheduling demands
Strong critical thinking skills to find creative solutions to scheduling challenges
Demonstrated ability to work independently under stressful conditions
Demonstrated ability to respect confidentiality
Excellent customer service skills and commitment to Trillium Health Partners values
Demonstrated ability to build relationships with peers and supervisors
Demonstrated work ethic and attendance record required
This role is ideally suited to someone who enjoys a fast-paced environment and the process of scheduling, problem solving and relationship management with others Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Staff SchedulingPayroll ManagementExcelWordOutlookTime ManagementCritical ThinkingProblem SolvingDatabase ManagementTimekeeping

Soft Skills

Interpersonal SkillsCommunication SkillsCustomer ServiceOrganizational SkillsRelationship Management

Certifications

Ontario Secondary School DiplomaPost-secondary Medical Administration Diploma