Chief of Staff

• Manage the operational 'rhythm of the business' for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.
• Lead internal communication strategies and channels (e.g., Slack, team newsletters, executive comms and decks) to ensure strategic alignment and transparency across the organization.
• Drive associate engagement and culture initiatives, analyzing team sentiment/AAS to design impactful programs that enhance morale, retention, and inclusion.
• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company.
• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
• Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business process.

Senior Project Manager – Chief of Staff

• Drive Strategic Priorities & Special Projects: Lead cross functional initiatives from planning through execution.
• Translate Strategy Into Actionable Plans: Convert leadership priorities into clear workstreams, milestones, and measurable outcomes.
• Provide Situational Awareness & Risk Management: Monitor organizational dynamics and proactively flag risks, conflicts, or misalignments.
• Serve as a Strategic Thought Partner: Deliver insights, analyses, and data-driven recommendations to support executive decision making.
• Manage Operating Cadence & Organizational Rhythm: Oversee staff meetings, planning cycles, and action item tracking.
• Lead Internal & External Communications: Draft high-priority communications, ensuring consistent messaging.
• Support Talent Processes & Organizational Health: Partner with HR on hiring and recommend improvements backed by analysis.

• Own zero-to-one and jump ball work — high-priority initiatives that don't yet have a logical internal owner.
• Drive them from framing through final recommendation or clean handoff. This means doing the IC work yourself: writing the memo, building the model, running the analysis.
• Run the FinOps operating cadence — own the Finance Leadership Team meeting end-to-end (agenda, prep, accountability), design and run leadership onsites and All Hands, and manage goal tracking across the org, surfacing risks before they become problems.
• Support the CFO's external customer relationships — both curated CFO community events and the one-on-one engagements that matter most to ServiceTitan's most strategic customers.
• Own the logistics, prep, and follow-up that makes those touchpoints consistently high-quality. Over time, develop your own relationships in that network.
• Be the person the CFO defaults to when something important needs to move fast and has no obvious owner.

• Lead the development and implementation of short and long term strategic programs
• Understand prioritization and delivery roadmap
• Influence matrixed stakeholder teams
• Drive organizational processes that enable success
• Partner with communications resources to enhance organizational brand
• Determine feasibility, project and implementation plan for new projects
• Champion unpopular ideas
• Serve as a trusted advisor with stakeholders and leaders across the enterprise
• Inspire an organization of open-exchange and collaboration
• Employ meticulous organizational skills and follow-through
• Work with little direction on complicated, sensitive assignments

Director – Chief of Staff, Marketing Technology

• Drive Strategic Programs: Lead the design and implementation of strategic programs that advance organizational growth.
• Executive Thought Partnership: Serve as a trusted advisor and strategic thought partner to senior leadership.
• Resource & Financial Planning: Orchestrate organizational strategic planning in close collaboration with partners.
• Tech & AI Savviness: Leverage technology, including AI, to drive operational efficiency.
• Roadmap & Prioritization: Manage delivery roadmaps and resolve cross-tower dependencies.
• Matrixed Collaboration: Influence and align matrixed stakeholder teams to execute priorities.
• Change Management: Drive organizational change initiatives ensuring sustained success.
• Feasibility & Incubation: Assess feasibility of emerging projects and establish implementation plans.
• Executive Presence & Communication: Demonstrate elite communication skills to convey impact.
• Brand Amplification: Partner with communications teams to elevate brand impact.
• Constructive Friction: Champion innovative ideas and challenge senior leaders.
• Autonomous Navigation: Operate autonomously on complex assignments.

Director, Chief of Staff

• Be a force-multiplier driving the effectiveness of GEA and the Regulatory Affairs team
• Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of Regulatory Affairs
• Facilitate key forums including leadership meetings, business reviews, town halls, and off-sites
• Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities
• Advise leadership using institutional knowledge, network of relationships in and out of the organization
• Support organizational design, talent strategy, and change management to enable future-state ways of working

Principal Associate, Chief of Staff – Regulatory Affairs

• Manage Non-Associate Labor needs for the Audit department
• Own all Risk Management processes and activities for Audit
• Drive annual Resolution Plan process
• Manage Audit’s Business Continuity Plan
• Serve as primary point of contact for LIRT & Crisis Management Program
• Manage CIP process
• Manage Quarterly Lockout process
• Serve as primary contact for Phishing program
• Execute quarterly controls for department
• Be a strategic partner to the Chief of Staff Reporting Director.

Principal Associate, Process Manager, Audit Chief of Staff

• Serve as a trusted advisor and thought partner to the VP, Fusion Sales, helping translate strategic priorities into actionable plans and measurable outcomes
• Act as an extension of the VP in leadership discussions, cross-functional forums, and critical business initiatives
• Anticipate challenges, identify opportunities, and proactively drive solutions that improve organizational effectiveness and business performance
• Prepare executive-level presentations, business reviews, strategic narratives, and leadership communications, translating data and operational insights into compelling narratives for senior executives and key stakeholders
• Design, manage, and continuously improve the operating cadence for the Fusion Sales organization, including leadership meetings, forecast reviews, QBRs, business reviews, planning cycles, and executive updates
• Ensure leadership discussions result in clear decisions, accountability, and follow-through
• Establish scalable operating mechanisms that improve execution without introducing unnecessary complexity
• Drive or partner on key rep productivity and operational initiatives across the Fusion Sales organization, as needed
• Lead high-impact, cross-functional initiatives involving Sales, Marketing, Customer Success, Product, Finance, Strategy, Operations, and other key stakeholders
• Align senior leaders around priorities, dependencies, risks, and execution plans
• Drive priority initiatives from concept through implementation, ensuring business outcomes are achieved
• Champion the adoption of AI-powered tools and workflows to improve productivity, decision-making, operational efficiency, and scalability across the sales organization
• Identify opportunities to automate repetitive work, streamline business processes, and improve the quality and speed of insights.

Chief of Staff jobs in Virginia

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Director, Chief of Staff

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Principal Associate, Process Manager, Audit Chief of Staff

Chief of Staff – Fusion Sales