Chief of Staff

• Manage the operational 'rhythm of the business' for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.
• Lead internal communication strategies and channels (e.g., Slack, team newsletters, executive comms and decks) to ensure strategic alignment and transparency across the organization.
• Drive associate engagement and culture initiatives, analyzing team sentiment/AAS to design impactful programs that enhance morale, retention, and inclusion.
• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company.
• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation.
• Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business process.

Senior Project Manager – Chief of Staff

• serve as a strategic advisor to the SVP, Health100 Chief Data & Technology Officer
• enable sustained strategic focus
• keep leaders and teams focused on driving execution
• navigate organizational and administrative obstacles
• ensure clear and effective decision and information flows

Executive Director, Health 100 Product & Engineering Chief of Staff

• Serve as a thought-partner to our ED and senior leadership team to identify and resolve organizational challenges.
• Act as organizational aligner, translating overarching strategic themes into operable goals.
• Cultivate cross-departmental integration and implement clear governance and decision-making protocols that empower leadership, clarify authority, and enable swift execution as we continue to scale.
• Act as an organizational design strategist, forecasting long-term departmental needs.
• Champion institutional knowledge management by auditing current practices to identify formalization gaps within the teams.
• Manage multiple roles within the organization, including the Operations Manager, Client Support Manager, Project Manager, and various contractors.
• Examine, propose, and implement standard operating procedures, policies, and tech-based tools at a strategic level.
• Oversee the remote workplace platforms, namely Slack and Asana, that streamline workflows and boost team productivity.
• Champion mRelief's core values at a macro level, shaping an environment where the mission thrives.
• Drive high-level internal communications and champion initiatives that support engagement.
• Act as the executive bridge for financial and operational health.
• Partner with the ED and Board of Directors to align the $5M+ budget with strategic priorities, monitoring cash-flow and ensure organizational resources are deployed efficiently across all teams.
• Oversee organizational compliance with legal and operational standards across geographies.
• Lead complex, time-sensitive cross-departmental projects, high-budget multi-year grants, and various strategic committees.
• Guide client interactions and supervise the client support team to ensure high-quality service delivery.

• Lead, develop and manage associate veterinarians in their hospitals.
• Drive the culture and delivery of quality care by the veterinary provider team.
• Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits.
• Own doctor engagement and retention by assessing risk and ensuring a proactive retention strategy.
• Oversee the coaching program for newly hired veterinarians.
• Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent.
• Manage the medical equipment inventory and new medical equipment requests.

Area Chief of Staff

• Serve as strategic advisor to the EVP & President, Pharmacy Services
• Partner EC leadership to initiate, develop, and execute both long and short-term strategic plans.
• Ensure execution of management processes and follow up on action items.
• Provide an end-to-end overview of all PSS related processes and functions to ensure alignment across all areas of the Enterprise and proactively anticipate problems/challenges to address them.
• Manage critical PSS projects and create success in complex projects to achieve implementation.
• Serve as a conduit to connect strategy to senior leadership and key stakeholders to optimize enablement and delivery of outcomes.
• Proactively prepare senior leaders for engagements with key clients and strategic partners.
• Oversee the development and communication of strategic plans ensuring operational alignment to strategy for the business.
• Support and/or lead monthly staff meetings, leadership team meetings, town-halls, and other meetings as requested by coordinating with Executive Assistant to set the agenda, coordinate materials/speakers, ensure presentations are ready, lead sessions, and ensure follow-up on action items.
• Identify issues/gaps in processes or the organization, coordinate analysis and challenge self and others to develop and implement solutions.
• Drive change to improve performance results, organization effectiveness, and/or systems/quality/services (e.g., policies, processes, or systems).
• Ensure consistent, efficient, and cost-effective processes, procedures, and appropriate accountability.
• Effectively manage organization resources (e.g., staff, budget).

Vice President, Chief of Staff – Pharmacy Services

• Manage Non-Associate Labor needs for the Audit department
• Own all Risk Management processes and activities for Audit
• Drive annual Resolution Plan process
• Manage Audit’s Business Continuity Plan
• Serve as primary point of contact for LIRT & Crisis Management Program
• Manage CIP process
• Manage Quarterly Lockout process
• Serve as primary contact for Phishing program
• Execute quarterly controls for department
• Be a strategic partner to the Chief of Staff Reporting Director.

Principal Associate, Process Manager, Audit Chief of Staff

• Partnering with leadership to refine strategy and priorities
• Driving projects across Growth, Operations, Customer Success, Finance, and People
• Supporting new market launches and commercial rollout plans
• Building the operating cadence, dashboards, and decision-making systems we need to scale
• Turning ambiguous problems into clear plans, owners, and outcomes
• Jumping into urgent business problems when there is no obvious owner yet

• Partner with leadership to refine strategy and priorities
• Drive key cross-functional projects
• Support new market launches and commercial rollout plans
• Build operating cadence, dashboards, and decision-making systems
• Turn ambiguous problems into actionable plans
• Tackle urgent business challenges

Chief of Staff jobs in Illinois

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Senior Project Manager – Chief of Staff

Executive Director, Health 100 Product & Engineering Chief of Staff

Chief of Staff

Area Chief of Staff

Vice President, Chief of Staff – Pharmacy Services

Principal Associate, Process Manager, Audit Chief of Staff

Chief of Staff

Founders Associate