Chief of Staff

• Serve as strategic advisor to the EVP & President, Pharmacy Services
• Partner EC leadership to initiate, develop, and execute both long and short-term strategic plans.
• Ensure execution of management processes and follow up on action items.
• Provide an end-to-end overview of all PSS related processes and functions to ensure alignment across all areas of the Enterprise and proactively anticipate problems/challenges to address them.
• Manage critical PSS projects and create success in complex projects to achieve implementation.
• Serve as a conduit to connect strategy to senior leadership and key stakeholders to optimize enablement and delivery of outcomes.
• Proactively prepare senior leaders for engagements with key clients and strategic partners.
• Oversee the development and communication of strategic plans ensuring operational alignment to strategy for the business.
• Support and/or lead monthly staff meetings, leadership team meetings, town-halls, and other meetings as requested by coordinating with Executive Assistant to set the agenda, coordinate materials/speakers, ensure presentations are ready, lead sessions, and ensure follow-up on action items.
• Identify issues/gaps in processes or the organization, coordinate analysis and challenge self and others to develop and implement solutions.
• Drive change to improve performance results, organization effectiveness, and/or systems/quality/services (e.g., policies, processes, or systems).
• Ensure consistent, efficient, and cost-effective processes, procedures, and appropriate accountability.
• Effectively manage organization resources (e.g., staff, budget).

Vice President, Chief of Staff – Pharmacy Services

• Manage Non-Associate Labor needs for the Audit department
• Own all Risk Management processes and activities for Audit
• Drive annual Resolution Plan process
• Manage Audit’s Business Continuity Plan
• Serve as primary point of contact for LIRT & Crisis Management Program
• Manage CIP process
• Manage Quarterly Lockout process
• Serve as primary contact for Phishing program
• Execute quarterly controls for department
• Be a strategic partner to the Chief of Staff Reporting Director.

Principal Associate, Process Manager, Audit Chief of Staff

• Partnering with leadership to refine strategy and priorities
• Driving projects across Growth, Operations, Customer Success, Finance, and People
• Supporting new market launches and commercial rollout plans
• Building the operating cadence, dashboards, and decision-making systems we need to scale
• Turning ambiguous problems into clear plans, owners, and outcomes
• Jumping into urgent business problems when there is no obvious owner yet

• Partner with leadership to refine strategy and priorities
• Drive key cross-functional projects
• Support new market launches and commercial rollout plans
• Build operating cadence, dashboards, and decision-making systems
• Turn ambiguous problems into actionable plans
• Tackle urgent business challenges

Founders Associate

• Partner closely with the CEO and Leadership Team to prepare for executive, board, and stakeholder meetings
• Support alignment and communication across leadership, staff, international partners, trainers, advisory groups, and other stakeholders
• Translate discussions and strategic priorities into actionable plans, decisions, and follow-up items while ensuring accountability and timely execution
• Draft and review executive communications, presentations, reports, and briefing materials
• Lead and manage select cross-functional initiatives from concept through implementation in collaboration with internal teams and leaders
• Coordinate timelines, deliverables, stakeholder engagement, and project communications to ensure successful execution
• Conduct market, industry, and competitive research to support strategic planning and organizational growth

• Drive alignment of Global Renewals Sales priorities with overall GTM strategy and corporate objectives.
• Serve as a strategic advisor and operational partner to the VP, Global Renewals Sales , helping translate strategic priorities into actionable plans.
• Provide strategic thought partnership on key initiatives impacting global sales performance, planning, and operational excellence.
• Lead and program manage strategic initiatives across Renewals Leadership from ideation through execution.
• Own critical initiatives and special projects sponsored by the VP, including high-priority or time-sensitive programs.
• Design and manage the operating rhythm for the Renewals organization, including leadership meetings, strategic reviews, and planning cycles.
• Lead agenda development, decision tracking, and follow-up for leadership meetings, offsites, and executive forums.
• Drive governance frameworks for key initiatives, ensuring clarity of ownership, accountability, and progress tracking.
• Own coordination of the annual strategy and planning process for the Renewals organization.
• Support preparation and orchestration of Quarterly Business Reviews, operational reviews, and executive reporting.
• Partner with Business Intelligence and Analytics to ensure leadership has clear performance insights and actionable metrics.
• Improve cross-functional processes and drive operational consistency across teams and regions.
• Facilitate collaboration between internal stakeholders and GTM leadership to ensure strategic alignment.
• Lead cascading communications from the VP to the broader organization, ensuring clarity and consistency of messaging.
• Advise leadership team members on internal communications, change management, and initiative rollout.
• Serve as a liaison between executives, team members, and partner organizations to support alignment, transparency, and team health.

Chief of Staff, Global Renewals Sales

• Partner with the CEO on enterprise strategy, annual operating plans, and multi‑year growth priorities.
• Translate strategy into clear, measurable initiatives aligned to outcomes, revenue growth, and client impact.
• Track progress on priorities (e.g., growth, innovation, margin, integration) and proactively unblock issues.
• Support strategic initiatives including health plan partnerships, employer growth, product expansion, and strategic partnerships.
• Design and run the CEO’s operating cadence, including ELT meetings, strategy days, and governance forums.
• Set agendas, synthesize inputs, and ensure decisions, owners, and follow‑ups are clearly captured and executed.
• Establish disciplined decision making and escalation mechanisms.
• Act as a trusted thought partner to the CEO and senior leadership team.
• Drive alignment across product, technology, clinical/coaching, sales, operations, finance, and shared services.
• Help clarify roles, decision rights, and interfaces as Vitality US continues to scale and integrate new capabilities.
• Resolve cross‑functional friction and ensure momentum on shared priorities.
• Support M&A activity, including diligence coordination, executive synthesis, and integration planning.
• Help drive post-acquisition integration to ensure strategic intent, cultural alignment, and execution discipline.
• Support preparation of board and investment committee materials, executive narratives, and performance updates.
• Coordinate inputs across leaders to ensure clear, concise, and consistent storytelling.
• Serve as a key interface point with stakeholders, ensuring alignment while advocating for US priorities.
• Help shape and reinforce the enterprise narrative - strategy, differentiation, and impact.
• Draft and refine CEO communications, presentations, and talking points for internal and external audiences.
• Ensure consistency of message across leadership forums, client engagements, and major initiatives.
• Lead or support high‑impact, ambiguous initiatives on behalf of the CEO.
• Conduct rapid analysis, synthesize insights, and recommend actions grounded in data and outcomes.
• Represent the CEO as a proxy when appropriate, carrying their intent, priorities, and decision logic.

See all jobs on JobTailor

Vice President, Chief of Staff – Pharmacy Services

Principal Associate, Process Manager, Audit Chief of Staff

Chief of Staff

Founders Associate

Chief of Staff

Chief of Staff, Global Renewals Sales

Chief of Staff