Chief Operating Officer

• Provide enterprise-level leadership for Arlington County’s transportation engineering and operations programs
• Oversee the planning, implementation, operation, and maintenance of critical transportation systems
• Advance roadway safety and Vision Zero goals through data-driven analysis
• Oversee transportation design, traffic engineering analysis, and development review activities
• Lead parking and curb-space management programs
• Provide bureau-wide administrative and program management oversight
• Serve as a key departmental and County leader during special events and emergency response activities

Transportation Engineering & Operations Bureau Chief

• Serves as the senior executive responsible for the operational performance, strategic execution, growth initiatives, and financial results of the Coast Guard Exchange System (CGX)
• Oversees 63 CGX stores, 12 gas stations, 25 micromarts, and all associated retail, service, concessionaire, and ecommerce operations with annual sales exceeding $250M
• Provides executive leadership for retail operations, merchandising, services, supply chain, facilities, store planning, advertising, digital commerce, social media, and customer experience functions
• Reports directly to the Executive Director/Executive Officer and serves as a key member of the Coast Guard Community Services Command (CSC) Executive Leadership Team
• Provides strategic leadership, operational oversight, and enterprise-wide decision support
• Independently plans business objectives, strategies, and organizational responsibilities
• Advises the Commanding Officer of CSC on significant operational plans, programs, opportunities, risks, and emerging issues
• Leads development and execution of the CGX strategic plan and long-range business roadmap
• Directs the organization’s omnichannel retail strategy, integrating physical stores, ecommerce, fulfillment, customer engagement, digital marketing, and social media
• Ensures alignment of all operational and strategic initiatives with CSC objectives and future organizational requirements
• Directs and coordinates system-wide operations of merchandising, store operations, facilities, distribution, and service business groups
• Reviews operational performance, identifies deficiencies, and initiates corrective actions as necessary
• Develops short and long-term business goals, strategies, and objectives
• Establishes operating budgets, financial targets, and performance standards
• Utilizes data analytics, business intelligence, and performance metrics to drive decision-making
• Plans and establishes systems to monitor and control inventory levels, supply chain performance, and operating expenses
• Monitors CGX inventories and initiates actions to optimize inventory productivity and supply chain management
• Ensures effective coordination between headquarters functions and field operations to achieve organizational goals
• Leads the development and execution of enterprise-wide retail operations strategies

Chief Operations Officer

• Building scalable operational systems and workflows
• Designing KPI dashboards and accountability rhythms
• Improving operational efficiency and profitability
• Identifying and eliminating bottlenecks
• Strengthening hiring, delegation, and organizational structure
• Translating strategic goals into weekly execution plans
• Coaching owners to lead with data instead of instinct
• Helping businesses become less owner-dependent and more scalable

Fractional COO – Turning Vision Into Daily Operating Reality

• Oversee enterprise tech backlog intake and distribution processes for Bank Tech engineering organization.
• Own overall program oversight for Tech Transformation and Enterprise Tech backlog including executive reporting, escalations and operating rhythms.
• Build and maintain effective, scalable processes that streamline technical operational routines without adding unnecessary friction.
• Align technical routines with overarching strategy to ensure every meeting and process is driving toward core goals.
• Provide strategic support for critical operational shifts, ensuring the organization remains resilient and aligned during transitions.
• Act as a primary advisor to senior tech leaders, providing initial framing for high-stakes proposals and translating vision into actionable plans.
• Work hand-in-hand with Product partners to develop a deep understanding of their business priorities and objectives.

Senior Director, Chief of Staff – Bank Tech Operations

• Serve as a strategic leadership partner to the Chief Operating Officer
• Drive organizational performance, operational excellence, and enterprise-wide execution
• Lead high-impact initiatives, coordinate cross-functional efforts, and ensure operational readiness across key business areas
• Provide executive-level leadership, oversight, and decision-making support
• Foster collaboration, accountability, and continuous improvement throughout the organization
• Translate strategy into execution, strengthen organizational effectiveness, and support sustainable growth
• Supervise day-to-day functions across risk management, mortgage and consumer lending, servicing, business services, information technology, project management, business development, and branch operations/facilities
• Act with authority to make decisions on behalf of the COO when required
• Partner with executive leadership to identify operational efficiencies, improve organizational effectiveness, and eliminate process bottlenecks

Deputy Chief Operating Officer

• Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
• Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
• Foster a culture of collaboration and continuous improvement
• Facilitate collaboration between various divisions to ensure alignment on priorities and initiatives
• Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs
• Coordinate across the executive director’s leadership team to build alignment, remove blockers, and track commitments to closure
• Manage the executive director’s cadence (meetings, prep, readouts) and triage incoming requests to protect executive time
• Prepare materials for executive meetings, including presentations, reports, and strategic documents
• Produce clear, timely business performance updates and executive scorecard updates that drive leadership decisions
• Maintain dashboards and executive metrics Objectives and Key Results (OKRs) and Key Performance Indicators(KPIs) to ensure alignment to strategic priorities and enable fact-based course corrections
• Translate complex data into concise, actionable narratives and recommendations for senior leaders
• Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the IDT&S vision and roadmap
• Translate strategy into execution by creating plans with owners, milestones, and measurable outcomes aligned to strategic goals
• Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities
• Support development and vetting of multi-year business cases and priority setting for strategic initiatives
• Support organizational change initiatives, ensuring smooth transitions and effective communication throughout the process
• Monitor budget-to-actuals and recommend course corrections
• Coordinate workforce and resourcing requests through intake, prioritization, and approval from the Leadership Team (LT), Human Resources (HR) and Finance) - ensuring healthy backlog management for the organization
• Work with leadership team to manage headcount forecasts
• Prepare executive director’s communications including memos, talking points, and presentations
• Develop visual representations of concepts and ideas appropriate for the audience
• Be the “nervous system” of the organization: ensure timely, consistent communication across regions and stakeholders
• Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination

Chief Operating Officer jobs in Virginia

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Transportation Engineering & Operations Bureau Chief

Chief Operations Officer

Fractional COO – Turning Vision Into Daily Operating Reality

Senior Director, Chief of Staff – Bank Tech Operations

Deputy Chief Operating Officer

Senior Information Technology Business Operations Chief of Staff