Business Intelligence Analyst

• Analyze large, complex datasets to generate insights across credit performance, fraud trends, and portfolio risk.
• Support development and monitoring of fraud detection models, rules, thresholds, and segmentation strategies.
• Design and deliver fraud and risk reporting (KPIs/KRIs) aligned to BSA/AML and enterprise risk standards.
• Establish and maintain data governance and validation processes.
• Translate complex data into actionable, executive-ready insights.
• Partner with Fraud Operations, Compliance, Risk, Product, and Technology teams.
• Analyze fraud alert and case lifecycle data to identify process inefficiencies, quality issues, and opportunities for automation or control enhancement.

Fraud Reporting Analyst

• Assist with the creation and maintenance of Power BI and Tableau dashboards supporting multiple service lines and account performance reporting
• Transform and curate data from client-managed systems integrated to the client’s cloud data environment (AWS) as well as JLL-managed data sources
• Contribute to data quality checks, cleansing, and reconciliation activities to ensure accuracy and consistency
• Support automated reporting workflows and documentation of data processes
• Support the generation of recurring performance reports (KPIs, operational metrics) and basic ad-hoc analyses
• Participate in identifying trends and variances in real estate operations, providing account leadership with proactive insights on JLL’s service delivery
• Present data findings in a clear and concise way to internal and client stakeholders
• Collaborate with account teams to understand reporting requirements, goals, and objectives
• Work closely under the guidance of the Senior BI Analyst / BI Team Lead to develop technical and analytical skills
• Contribute ideas to improve dashboards, reporting workflows, and user experience
• Follow data governance and security protocols aligned with client and JLL standards

Business Intelligence Analyst – On-Account

• Assisting in the development and providing custom consolidated reporting to high-net-worth clients and family offices
• Working directly with Relationship Managers and 3rd party advisors
• Handling all client inquiries and resolving issues related to reporting
• Running monthly and quarterly reporting for high-net-worth clients, Family offices and Endowments and Foundations
• Collaborating with various parts of the organization to resolve client issues
• Working with internal groups to integrate systems and workflows
• Identifying trends and recommending process improvements to increase efficiency
• Collaborating with an internal performance team to reconcile accounts in eMoney
• Working in complex data sets to identify and resolve data and calculation discrepancies

Family Office Client Services – Reporting Analyst

• Works closely with management to provide reporting and data analyses to ensure effective implementation of the organization's strategies.
• Effectively partners with management in the development and creation of reporting and data analyses tools.
• Implements tools and processes that provide management with timely access to relevant information.
• Identifies relationships among the most complex disparate pieces of information and developing meaningful analytical conclusions.
• Provides more complex metrics and analytics as required by leadership.

Senior Reporting Analyst

• Assist in the investigation, drafting, and submission of incident reports and related notifications to state regulatory agencies, in accordance with the requirements of each jurisdiction within which the Company operates.
• Support the intake, logging, and tracking of regulatory fines, citations, warning letters, and proposed civil penalties received from state regulatory agencies across all jurisdictions, ensuring each matter is promptly documented, calendared against response deadlines, and routed to the appropriate internal stakeholders for review.
• Maintain the team's centralized tracker of cross-jurisdictional fines and warnings, including status, response deadlines, amounts, underlying violations, and resolution, to provide Compliance leadership with accurate, real-time visibility into enforcement activity across states.
• Assist in the preparation of internal assessments for regulatory citations and proposed fines, including gathering context on related open matters in the same jurisdiction, compiling supporting facts, and helping to organize materials for cross-functional review by the Senior Manager, Legal, and relevant business stakeholders.
• Execute assigned tasks within established incident reporting procedures and practices, including the intake of potential incidents, gathering of relevant facts, coordination with subject matter experts, and drafting of incident report narratives for review.
• Maintain accurate records and documentation of incidents, investigations, fines, citations, and submissions in the team's central tracking tools, ensuring timeliness, completeness, and consistency of data.
• Support the monitoring of deadlines and regulatory response timelines, proactively flagging upcoming due dates and potential risks or roadblocks to the Senior Manager.
• Partner cross-functionally with stakeholders across Compliance, Legal, Trading, Responsible Gaming, Technology Governance, AML/Fraud, VIP, and other relevant business areas to gather information required to complete incident reports and fine/citation assessments.
• Assist in the continuous identification of opportunities to improve incident reporting and fine-tracking processes, including proposing enhancements to templates, intake forms, trackers, and standard operating procedures.
• Support the team in monitoring updates to online gaming and sports wagering regulations, and assist in assessing potential impacts on existing processes.
• Respond to inquiries and support requests from internal stakeholders regarding the status of open incidents, fines, and warnings, and related reporting obligations in assigned jurisdictions.
• Assist with the preparation of periodic reporting, metrics, and summaries for Compliance leadership concerning incident volumes, fine/warning trends, status, and resolutions.
• Support the team's efforts to incorporate technology, automation, and AI tools into the incident reporting and fine-tracking workflows, in alignment with the Company's broader efficiency and automation priorities.
• Build understanding of BetMGM's business operations, products, and regulatory landscape in order to contribute to decisions and day-to-day work with increasing effectiveness.
• Follow the Company's internal code of conduct, compliance, regulatory, and standard operating procedures, and monitor adherence to such procedures within assigned responsibilities.
• Performs other related duties as assigned by the Senior Manager of Compliance and Incident Reporting.

Regulatory Incident Reporting Analyst

• Responsible for the development and support of the Business Intelligence Analytics products and platforms including but not limited to data warehouse, data visualizations and interactive reports
• Responsible for applying Business Intelligence and Analytics subject matter expertise (data modeling, data discovery, BI product offering development and conceptual insurance acumen) to provide the business support departments with the tools and data representations which allow increasing organizational profit and meeting strategic goals
• Continuously develops and maintains an understanding of Business Intelligence technology and architecture, including data warehousing, dimensional modeling, OLAP functionality, reporting tools, and other methods of information delivery
• Develop & maintains expertise with MSBI tools including: Excel/PowerPivot, SSRS, PerformancePoint, SSIS, & SSAS/BISM
• Develop database and/or data presentation solutions to deliver information to end-users accurately and efficiently
• Extracts, transforms, & loads data using data management tools and T-SQL
• Analyze, understand, and document user needs to ensure accurate fulfillment of user story requests from internal business customers
• Contribute to, and possibly lead, project teams that are developing or modifying highly complex information solutions
• Administers & maintains the BI Portal, data warehouse, and existing BI solutions
• Continuously develops expertise in the data and data models within the data warehouse, as well as an understanding of supported business domains
• May construct data models, data dictionaries, and report glossaries
• May conduct user interviews and training sessions
• May mentor teammates on BI tools and methods
• Conducts and may facilitate internal testing and user acceptance testing

Intermediate Business Intelligence Reporting Analyst

• Own and deliver a portfolio of AI and analytics initiatives that measurably improve sales, operations, and customer experience.
• Translate business problems into actionable data products (dashboards, models, automations, and self-service insights).
• Partner with stakeholders to define success metrics, prioritize use cases, and drive adoption through change management and enablement.
• Establish scalable, governed data pipelines that improve data quality, availability, and trust across WPB.
• Lead the identification, evaluation, and implementation of AI capabilities to optimize business processes, improve forecast accuracy, increase targeted sales, and enhance supply chain and operational performance.
• Build and maintain executive-ready analytics and reporting (e.g., Power BI) that translate complex data into clear, actionable insights.
• Design, implement, and operate scalable data pipelines and data products using Databricks and related tooling; ensure data quality, lineage, and reliability.
• Partner with business leaders and SMEs to discover high-value use cases, define requirements, establish success metrics, and drive adoption.
• Evaluate vendor and internal AI solutions (including GenAI) for fit, risk, scalability, and ROI; recommend a path forward and lead pilots/proof-of-value efforts.
• Establish lightweight AI governance practices (data privacy, responsible use, model performance monitoring) aligned to company standards and a regulated environment.
• Deliver and improve internal and external digital experiences (websites and B2B marketplace platforms) that support customer needs, compliance, and brand quality.
• Apply agile project management practices to plan work, manage dependencies, and deliver incremental value on a predictable cadence.
• Create documentation, plans, and training that enable self-service analytics and improve data literacy across the organization.
• Provide quality assurance and testing support for new analytics, automation, and AI-related tools to ensure stability and positive user experience.

Business Intelligence, AI Lead

• Monthly FR 2052a reporting duties including variance analysis, month-end reconciliations, and balance sheet commentary.
• Support and further strengthen sustainable regulatory liquidity reporting program.
• Develop, document, and maintain guidance and rule interpretations for liquidity-related US regulatory rules and reporting requirements.
• Collaborate across multiple departments to meet regulatory requirements and deadlines for FR 2052a reporting program.
• Contribute to the enhancement and maintenance of the liquidity framework to support ongoing transparency, accuracy, and sustainability.
• Participate in transaction testing/UAT to support data validation.
• Coordinate with Segment Risk, Finance Data Resource Group, IT, Treasury and other teams to implement enhancements to 2052a reporting/6G instruction changes, including writing business requirements and performing user acceptance testing.
• Represent the liquidity team in transformation and improvement projects.
• Regularly participate in meetings with Treasury, Production, Risk Management, Internal Audit, and other key stakeholders

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