Business Intelligence Analyst

• Dive deep into Zillow's internal and third-party data to model the customer journeys, operational workflows, workforce structures, financial measurement, and product signals that define customer experience operations
• Set the target-state architecture for the data foundation, defining how data domains, source systems, grains, identities, taxonomy, and semantic logic fit together from raw signal through to BI, analytics, data science, and AI consumption
• Design reusable semantic-layer and metrics-as-code patterns
• Drive alignment on metric definitions, taxonomy standards, source-of-truth expectations, data-product certification, and cross-system identity strategy across business lines, partner teams, and leadership
• Lead cross-organizational data initiatives tied to company strategy, customer experience priorities, AI enablement, and multi-year roadmap planning
• Set quality, monitoring, documentation, and reliability expectations for critical data products and reporting surfaces

Principal Business Intelligence Manager

• Provide consolidated and custom reports for high-net-worth clients and family offices
• Work directly with Relationship Managers and 3rd party advisors
• Handle client inquiries and resolve reporting issues
• Configure Addepar reporting and resolve related issues
• Run monthly and quarterly reporting for clients, families, and foundations
• Update asset classification and security pricing in Addepar
• Reconcile accounts in Addepar with an internal performance team
• Identify trends and recommend process improvements
• Collaborate with various parts of the organization to resolve client issues

Analyst – Family Office Client Services, Reporting

• Build, mentor, and lead a team of BI professionals and data engineers
• Define and execute the BI roadmap aligned with organizational goals
• Ensure data governance, quality, and security standards are met
• Drive integration of structured and unstructured data sources into BI solutions
• Partner with business leaders to understand requirements and translate them into BI solutions

Director, Data Management, Business Intelligence, Data Solutions

• Partnered with a customer to scope and implement state-specific NIBRS compliance requirements within the Mark43 platform.
• Collaborated with agency stakeholders to identify reporting issues, recommend workflow improvements, and resolve data quality challenges.
• Analyzed incident and records data to validate compliance with state and federal reporting standards.
• Worked closely with cross-functional teams to address complex reporting scenarios and improve customer outcomes.
• Assisted customers in understanding NIBRS reporting requirements and provided guidance on best practices for maintaining compliance.
• Investigated data discrepancies, documented findings, and supported customers through corrective actions to ensure accurate reporting.

Compliance & Reporting Analyst – NIBRS

• Ensure compliance through the development, implementation and monitoring of effective policies and procedures as it relates to incident reporting across all streams of compliance and technical governance, for the business’ operations.
• Assist in the management of the investigation, drafting, and reporting of regulatory violations and instances of non-compliance.
• Ensure the Company’s online iGaming platform, online Sportsbook and retail Sportsbooks operations are compliant with the requirements of relevant state regulations, directives from state regulatory agencies, and obligations of land-based sportsbook.
• Assist in the creation and implementation of processes and procedures related to incident reporting, investigation and report drafting for Sports Wagering and iGaming Compliance.
• Ensure the proper operation and integrity of these processes related to Sports Wagering and iGaming Compliance.
• Directly interface with regulators in every jurisdiction and serve as a main POC in all jurisdictions for Gaming Compliance related matters.
• Maintain business as usual functions in existing jurisdictions and ensure updates are made in adherence to rule changes, regulatory directives and operational enhancements for iGaming Compliance.
• Provide oversight, quality control, and guidance in the investigation, drafting and submission of all Incident Reports and notifications as they relate to the business’ operations in Sports Wagering and iGaming while maintaining regulatory compliance.
• Continuously identify areas of opportunity for improvement in incident reporting processes and take the lead in establishing required revisions.
• Continuously monitor updates to online gaming and sports wagering regulations.
• Work cross-functionally across departments within the Company, often switching between competing priorities.

Senior Analyst, Regulatory Incident Reporting

• Lead BI team developing and manage production reporting and monthly KPI/MBR
• Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
• Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
• Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities
• Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance;
• Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency
• Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales
• Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization
• Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods.
• Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations

Business Intelligence Manager

• Own requirements gathering and workflow design across the agency's operational stack, including project management, financial, CRM, HR, and data infrastructure systems
• Map where manual steps, data handoffs, and system gaps create risk or overhead, and design solutions that address the root cause rather than the symptoms
• Partner with Finance, Resourcing, Delivery, HR, and Technology leads to translate operational pain into structured problem statements and scoped plans
• Design and build agentic workflows and automations using tools including Claude, n8n, Airtable, Python scripting, and AI-native tooling
• Develop and maintain integrations across internal platforms, reducing manual data relay and reporting overhead across finance, HR, delivery, and pipeline functions to support the goal of eliminating manual steps entirely, not just reducing them
• Build lightweight internal agents that surface anomalies, generate narrative summaries, and flag risks from financial, project, and operational data
• Contribute to the AI accelerator portfolio: support scoping, testing, and rollout of internal tools
• Support development of a centralized data lake and BI layer that ingests from project management, financial, CRM, and HR systems into a single source of truth
• Translate stakeholder reporting needs into clean data requirements, a shared data dictionary, and scalable dashboard logic for Finance, Resourcing, and Delivery
• Contribute to forward-looking operational intelligence: capacity forecasts, margin signals, delivery health, and pipeline trends that inform decisions before they are made, not after
• Support Ops Strat & BI leadership in the initial building of business cases for operational investments: define the problem, size the opportunity, and make the ROI argument with precision
• Communicate plans and progress to stakeholders across levels, from Delivery to Finance, Ops, and executive leadership
• Produce clear documentation, process decks, and implementation briefs that hold up under scrutiny and do not require a meeting to explain

Associate Director, Operations Strategy, Business Intelligence

• Conduct research on companies, industries, markets, and clients
• Monitor news and market developments affecting clients and competitors
• Serve as a key resource for CRM and LinkedIn data
• Collaborate with the Business Development team to enhance the quality of internal data
• Assist with recurring and ad hoc data pulls and organization

Coordinator, Business Intelligence

• Prepare and produce routine departmental reports and spreadsheets
• Responsible for data collection and consolidation for reporting
• Maintain and update various departmental reports
• Perform routine analysis and judgment based work
• Support continuous improvement of existing processes
• Assist with technical troubleshooting and escalations

Business Analytics and Reporting Analyst I

• Lead and develop data & BI solutions for Group Insurance
• Work with business leaders on project requirements, solution design, and end-to-end development
• Oversee and guide BI & data resources across the delivery lifecycle
• Design and develop scalable reports and dashboards
• Partner with stakeholders across Technology, Enterprise Data, Enterprise Analytics, and business teams
• Drive and support Data Enablement initiatives improving data accessibility and usability
• Provide guidance, training, and problem-solving assistance to other team members

Business Intelligence Lead

• Build relationships with stakeholders across the firm
• Collect, consolidate, and rank priorities for performance & client reporting
• Create insightful new reporting in Addepar
• Iterate with stakeholders on prototypes and successive versions of client reporting content
• Partner with change management team to create project artifacts

Product Owner, Reporting Analyst

• Conduct research on companies, industries, markets, and competitors to support business development initiatives and strategic planning.
• Assist in preparing research summaries, target reports, and related materials on clients, prospects, competitors, industries, and market developments for Business Development professionals and attorneys.
• Perform research in internal firm systems, including CRM and matter databases, to identify relevant relationships, prior matters, client connections, and other information useful for business development and strategic analysis.
• Support competitive intelligence efforts by gathering and organizing information from external sources, including law firm websites, legal directories, market databases, and other business, financial, and legal research platforms.
• Monitor relevant news, business, legal, and market developments affecting clients, prospects, competitors, and key sectors, and help synthesize findings for internal stakeholders.
• Assist with recurring and ad hoc data pulls, data validation, and data organization for Business Intelligence reporting needs, including support for dashboards.
• Prepare spreadsheets, charts, tables, and other supporting materials to assist in the analysis and presentation of information to Business Development leadership and other firm stakeholders.
• Collaborate with Business Development and other business services teams, including Knowledge Management and Finance, to gather and organize information from multiple sources.
• Assist with the maintenance and improvement of research processes, reporting workflows, and internal best practices for data collection and analysis.
• Special projects and other duties, as assigned by the Senior Manager.

Senior Coordinator, Business Intelligence

• Analyze complex business data and develop meaningful insights to support operational and strategic decisions.
• Create, maintain, and enhance databases, reporting systems, and automated reporting solutions.
• Develop and manage recurring reports, dashboards, and data queries to meet business needs.
• Ensure data accuracy and integrity through ongoing quality reviews and validation processes.
• Partner with business leaders to gather reporting requirements and deliver effective data solutions.
• Identify opportunities to streamline reporting processes and improve operational efficiency.
• Provide analytical support for workforce management, scheduling, forecasting, and financial reporting activities.
• Serve as a subject matter expert and resource for reporting tools, systems access, and data-related inquiries.

Senior Data & Reporting Analyst

• Participate in requirements gathering sessions with key stakeholders to understand reporting needs and available data sources in the various areas of Supply Chain (includes Logistics, Customer Care, Planning, Procurement, etc.) and Manufacturing
• Work with IT to migrate desired data into OBIEE data marts and/or Power BI workspaces
• Facilitate user acceptance testing for OBIEE/Power BI data migration initiatives, dashboards and reports
• Assist in ensuring data integrity across OBIEE, Power BI, and Excel-based reporting outputs
• Translate business requirements into specifications that will be used to develop required OBIEE/Power BI reports/dashboards and mailers, created from disparate data sources
• Develop and manage multiple OBIEE, Power BI and Excel reports/dashboards using data from disparate data sources
• Build and design layouts and visualizations to synthesize analytics into easy-to-understand value-driving opportunities
• Build and maintain supply chain dashboards (including inventory, logistics, demand planning, supply planning) that consolidates KPI progress and analysis reporting in OBIEE/Power BI
• Administer repeated manual reporting tasks on cadence, without supervision, and with attention to quality, accuracy and timeliness
• Automate repetitive offline reporting tasks as much as possible to streamline generation and delivery
• Document processes and cross-train other team members on administering and maintaining both manual and automated reporting
• Provide technical assistance and training to Operations end-users, including participating in recurring OBIEE/Power BI training programs and user-focused documentation development
• Troubleshoot and perform root cause analysis on user report issues
• Work on special projects, as needed

Operations Business Intelligence Analyst

• Own the definition, standardization, and governance of operational performance metrics and KPIs
• Ensure consistent application of metric definitions across reports, dashboards, and deliverables
• Maintain reporting calendars, distribution protocols, and version control standards
• Produce and deliver executive-level dashboards, scorecards, and performance summaries
• Lead preparation of SLA reporting and performance guarantee assessments
• Translate operational results into clear narratives, key takeaways, and recommended actions
• Coordinate and deliver performance-related reporting for regulatory, accreditation, and client audits
• Ensure reporting outputs align with contractual and regulatory requirements
• Drive standardization, automation, and scalability of recurring performance reports
• Identify opportunities to streamline reporting workflows and reduce manual effort
• Establish quality review checkpoints for performance reporting deliverables

Senior Performance Reporting Analyst

• Manage a diverse portfolio of business activities / reporting
• Design / develop complex presentations, reports, dashboards and scorecards to support business needs
• Ensure alignment of metrics across the organization
• Act as a technical working lead / resource to others
• Work closely with senior leadership on significant projects
• Drive the streamline, healthiness, and simplification of the reporting stack

Business Intelligence Specialist

• Assisting in the development and providing custom consolidated reporting to high-net-worth clients and family offices
• Working directly with Relationship Managers and 3rd party advisors
• Handling all client inquiries and resolving issues related to reporting
• Running monthly and quarterly reporting for high-net-worth clients, Family offices and Endowments and Foundations
• Collaborating with various parts of the organization to resolve client issues
• Working with internal groups to integrate systems and workflows
• Identifying trends and recommending process improvements to increase efficiency
• Collaborating with an internal performance team to reconcile accounts in eMoney
• Working in complex data sets to identify and resolve data and calculation discrepancies

Business Intelligence Analyst jobs in New York

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