Business Analyst

• Drive substantive strategic risk problem solving efforts by engaging stakeholders, defining key questions and conducting research and analysis related to business strategies
• Monitor the internal and external environment (e.g., industry trends, competitive dynamics, macroeconomic developments), using data analytics and AI‑assisted research tools
• Build and maintain a repeatable, scalable approach to risk monitoring and intelligence synthesis so insight generation is faster, more systematic
• Apply sound professional judgment when interpreting complex, multi‑source analysis, including AI‑assisted outputs
• Translate complex risk analysis into concise executive ready communications

Risk Insights Analyst

• Support daily cash positioning, cash forecasting, and liquidity monitoring for Americas entities.
• Execute and monitor routine banking and treasury transactions, ensuring accuracy and timeliness.
• Assist with bank account administration, including account openings, closures, and maintenance of authorized signatories.
• Prepare and analyze treasury reports related to cash balances, banking fees, and transaction activity.
• Support compliance with internal treasury policies, controls, and external banking requirements.
• Partner with internal finance teams to resolve cash application, payment, or reconciliation issues.
• Contribute to continuous improvement initiatives aimed at optimizing cash management processes and banking efficiency.
• Support working capital optimization initiatives, including cash concentration, pooling, and intercompany funding activities.
• Partner with Treasury, Tax, Accounting, FP&A teams and GS on strategic initiatives, system enhancements, and process improvements.

Senior Analyst, Americas Banking & Cash Management

Senior Analyst, Banking & Cash Management

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements as well as change management
• Provide consultative support to stakeholders to help them to achieve desired changes and outcomes
• Document and manage requirements traceability matrix and confirm solution meets requirements
• Utilize modeling techniques to produce diagrams, and models that illustrate system and data relationships, and business process flows for both current and future states
• Analyze the business requirements and validate potential solutions/approaches with business and finance technical staff to identify potential improvements in functionality and processes, and ways that technology can help to achieve organizational goals
• Perform the project manager role in conjunction with the business analyst role on appropriately sized requests or projects to ensure all project tasks are planned and executed based on the project requirements
• Support business and technical partners in all aspects of testing including test script development, acceptance criteria, integration testing, test data creation, user acceptance testing, etc.
• Proactively facilitate conversations between functional and technical teams to ensure common and thorough understanding of business needs and solution capabilities to achieve better outcomes
• As needed participate in dialog with vendors and SNHU staff to understand vendor solutions and obligations, confirm vendor offerings, and monitor vendor performance towards SNHU requirements.
• Other duties and responsibilities as assigned.

Senior Business Analyst, Finance Technology

• Own the end-to-end marketing content compliance review processes
• Improve current compliance workflows to identify bottlenecks, inefficiencies, or gaps
• Propose and own the roadmap for improvements, communicate compliance requirements and partner with technology and marketing teams to implement solutions
• Act as the primary compliance owner for marketing material review systems and related process decisions
• Manage issue resolution and escalation of issues
• Spearhead analysis of marketing content errors and assess the impact by reviewing web clicks, email campaigns, downloads and cashflows during error period
• Write reports with findings and remediations for senior and executive management
• Analyze regulatory requirement changes that impact marketing content and disclosures, provide content change requirements and oversee implementation
• Conduct testing and summarize observations, control gaps, process weaknesses, or compliance issues identified during testing
• Document remediation and ensure appropriate escalation
• Own reporting requirements and use metrics to identify risks, trends, and opportunities for improvement
• Ensure detailed, searchable records are maintained of reviewed materials, approvals, and changes for audit trails, ensuring adherence to regulatory retention requirements

Compliance Officer – Business Analyst

• Support the creation of Estimates at Complete (EACs) on a quarterly basis and Latest Revised Estimates (LRE) on a monthly basis including estimate of costs, test of reasonableness analysis, and risk and opportunities assessment at the Program / Product / Mission area level.
• Perform detailed EV and financial analysis to budget baseline, schedule, and EAC positions.
• Prepare forecasts, monitor actual costs, and document variances to plans and forecasts.

Program Cost Control, Engineering Business Analyst - P3

• Support the creation of Estimates at Complete (EACs) on a quarterly basis
• Perform detailed EV and financial analysis to budget baseline, schedule, and EAC positions
• Prepare forecasts, monitor actual costs, and document variances to plans and forecasts

Program Cost Control, Engineering Business Analyst - P4

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes.
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• Facilitate effective communication and collaboration with internal partners, consistent with company mission and values.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure understanding of contractual requirements as well as the general legal and compliance environment.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.

Lead Analyst, Contract Management

• Partner with Account Management and Offer Development team members to proactively support and influence contracting needs for our top customer segment.
• At the direction of management, direct and manage commercial contract terms and conditions negotiation.
• Support and help prioritize and manage workload queue.
• Draft, review, and negotiate terms and conditions in commercial contract documents, and participate in customer calls as necessary.
• Work with the Manager and Senior Manager, Contact Management to facilitate internal contract approval and stakeholder negotiation to resolve complex issues and assist in disputes (e.g., escalating complex legal and factual issues to the appropriate internal parties, e.g., Supply Chain, Human Resources, Corporate Risk Management, Health Care Compliance, Privacy, Commercial Programs Legal Group (CPLG)).
• Develop and maintain positive business partnering relationships with Legal, Offer Development, Health Care Compliance and Field Sales Organization.
• Proactively support the design and implementation of systems, processes, and controls to track and manage the contracting process to enhance efficiency and compliance.
• When assigned, facilitate effective communication and collaboration with internal partners, consistent with company mission and values, to ensure that actions taken reflect terms of contracts and agreements.
• Provide regular mentorship and training to Contract Management team members and to business partners to ensure they understand contractual requirements as well as the general legal and compliance environment.
• Ensuring conformity to business needs, accurate risk allocation, and compliance with DePuy Synthes Orthopedics’ policies and procedures.
• Partner with Offer Development and Field to resolve any discrepancy or gaps in pricing approvals.
• Implementation of price changes resulting from contract maintenance activity to include scheduled price increases stipulated in the contract and compliance price adjustments for noncompliant accounts.
• Generate contract price files, integrated delivery network (IDN) roster maintenance on contracts, creation of member-add letters, and draft amendments.
• Write and/or maintain assigned standard operating procedures and work instructions and help monitor adherence for related processes.
• Provide timely response to internal and external audit requests.

• Monitor real time all call distribution
• Manage all technology needs, working with IT and others as needed
• Develop and execute/ coordinate execution of all testing needs
• Monitors all new implantation progress
• Track technology issues and manage resolution through IT processes
• Represent Customer Service on all technology projects, planning and executing on all testing requirements
• Monitor incoming calls across all lines of business to ensure real time re-distribution if necessary.
• Provide real time guidance and resolution of both technical and non-technical issues within the department.
• Support of incoming call volume to enable real-time queue management and associated staffing implications.
• Troubleshoot technology issues for all of the customer service team.
• Identify and bring forward to management and leadership new Process Improvement project opportunities.
• Document and maintain Process Improvement learning and share best practices across Customer Service teams.
• Provide training and mentoring to Call Center staff as needed or directed.
• Serve as liaison with various internal departments, including IT and OSS, to resolve technical issues for the CS team.

Call Center Technology Analyst, Workforce Management Specialist

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• Organizing business development activities across the practice (e.g., active prospects, content and collateral, areas of expertise, etc.)
• Partner with internal segment leads to design marketing strategies, then manage execution to generate leads and prospects
• Research companies and organizations, using publicly available data as well as uncovering market knowledge to identify issues and opportunities, and develop lists of probable leads and contacts
• Work with practice consultants and Milliman’s Business Development team to generate targeted prospect lists such as conference attendees; arrange in-person meetings; follow up with targeted communication
• Assist in developing proposals, marketing content and collateral pieces
• Provide quarterly updates of business development activity to practice leadership
• After gaining understanding of industry and market segments, attend conferences and sit in on visits with prospects, in support of the various business development initiatives
• Collaborate with other Milliman disciplines to build a high‑quality pipeline of opportunities and drive revenue growth

Business Development Analyst – Atlantic Region P&C

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Create, manage and interpret end user requirements and work to meet those needs by working with cross functional teams and follow through to implementation.
• Resolve and escalate project and operational issues in a timely fashion.
• Provide business requirements and analysis to internal and external clients on current and future state operating models.
• Create test and execute documentation to demonstrate newly developed functionality is in line with business use cases.
• Understand, follow and demonstrate compliance with all relevant internal policies and procedures, as well as provide input to further development of best practices.

Alternative Investments Business Transformation Analyst, Officer

• Supports all internal efforts of Inventory Allocation, Instrument Budget Tracking, and the Anchor Forecasting app.
• Supports Restriction Management and New Product Introduction (NPI) launches, as needed.
• Responsible for coordination related to inventory restriction maintenance, inventory allocation, and acting as primary liaison with all Joint Recon FSO offices, direct and third party owned.
• Supports financial budget tracking, order review and approval, and reporting as well.
• Through internal coordination with the portfolio managers, forecasters, marketing, sales and warehousing personnel, responsible for ensuring all safety, quality, inventory & customer service metrics are achieved.
• Completes Instrument Order review and approval against the forecast and ordering process.
• Tracks territory allocations against budgets.
• Identifies and classifies orders, monitors any territory deviations and verifies supply approval and coordinates delivery date as required.
• Prepares and publishes weekly, monthly and Ad Hoc reports from Alteryx.
• Serves as primary contact for instrument concerns for sales field.
• Assists with NPI order placements, including attending NPI meetings, as requested.
• Assists with inventory control by maintaining product restrictions for selected products and accounts.
• Order creation as needed and communication to the field office personnel.
• Maintains, updates, and ensures compliance with all work instructions.
• Implements inventory allocation based on availability and open requirements.

Demand Management Analyst – Orthopedics

• Supports all internal efforts of Inventory Allocation, Instrument Budget Tracking, and the Anchor Forecasting app.
• Support Restriction Management and New Product Introduction (NPI) launches, as needed.
• Responsible for coordination related to inventory restriction maintenance, inventory allocation, and acting as primary liaison with all Joint Recon FSO offices.
• Supports financial budget tracking, order review and approval, and reporting.
• Ensures all safety, quality, inventory & customer service metrics are achieved.

• Lead enterprise ‑ level or high ‑ complexity risk assessments
• Evaluate risk interdependencies and systemic impacts
• Develop advanced risk insights, models, or frameworks
• Influence decision ‑ making through data and analysis
• Guide improvement of risk processes and methodologies
• Support governance activities and enterprise reporting
• Coach less experienced team members

Principal Enterprise Risk Management Analyst

• Support large enterprise transformation initiatives, multiple projects, or a defined workstream within complex programs.
• Partner with business stakeholders to gather, analyze, and document business requirements.
• Analyze current-state processes, workflows, and operating models to identify improvement opportunities.
• Support the design of enhanced operating, service, and delivery models.
• Serve as a key point of contact for Technology teams during solution design, development, and testing.
• Conduct preliminary and detailed analysis to support scope definition, solution design, and execution.
• Apply functional and industry expertise to provide consultative guidance to partners and project teams.
• Define success metrics and support performance tracking in partnership with Program Managers and Data teams.
• Prepare materials and participate in management and governance discussions as needed.

Senior Business Analyst, Transformation Office

• Gather, document, and analyze business requirements from users, sponsors, and project stakeholders.
• Support project planning, scoping, design, development, testing, implementation, and post-launch activities.
• Evaluate workflows and systems to identify opportunities to improve efficiency, reduce risk, and enhance the client experience.
• Coordinate meetings, prepare materials, maintain project documentation, and track project tasks and deliverables.
• Participate in user acceptance testing, regression testing, defect resolution, and pilot or parallel testing as needed.
• Analyze data, identify trends or exceptions, and present findings clearly to varied audiences.
• Partner with business teams, Technology, Processing, vendors, and internal clients to resolve issues and support successful product or project rollouts.
• Escalate risks, issues, and project status changes, and recommend practical solutions.

Change Management Project Analyst

• Analyze client recommendations that can improve business processes
• Collaborate with a team of business analysts
• Translate client’s business needs from the requirements generated for technical teams into simpler non-tech language
• Help analyze and document systems requirements and business processes
• Build basic conceptual data and process models to quantify the potential impact of changes to the system
• Verify client requirements are built into the system design by executing and analyzing basic test case scenarios

Business Analyst jobs in Massachusetts

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Risk Insights Analyst

Senior Analyst, Americas Banking & Cash Management

Senior Analyst, Banking & Cash Management

Senior Business Analyst, Finance Technology

Compliance Officer – Business Analyst

Program Cost Control, Engineering Business Analyst - P3

Program Cost Control, Engineering Business Analyst - P4

Lead Analyst, Contract Management

Lead Analyst, Contract Management

Call Center Technology Analyst, Workforce Management Specialist

Operations Lead Analyst – Business Acceptance Testing

Business Development Analyst – Atlantic Region P&C

Project Manager – Business Analyst

Alternative Investments Business Transformation Analyst, Officer

Demand Management Analyst – Orthopedics

Demand Management Analyst – Orthopedics

Principal Enterprise Risk Management Analyst

Senior Business Analyst, Transformation Office

Change Management Project Analyst

Associate Professional, Business Analyst