Business Analyst

• Responsible for supporting project’s prioritization
• Responsible for the management, coaching, and mentoring of a small team of more junior Business Analysts.
• Leads or participates in various workshops to define and design automation solutions
• Responsible of having documents for all process requirements and flow prior and after automation using standardize documents
• Responsible for all stakeholders being well informed of the status of development requirements and scope
• Leads and/or participates in the problem identification/error resolution process
• Participates on sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including process development and deployment
• Responsible of following project governance (project phases)
• Responsible to have the relevant reporting in place for automated solutions
• Constantly liaise with process owners to raise operational improvements and brainstorm for automation ideas
• Oversees continuous improvement and optimization on automated processes
• Conducts effective performance evaluations and mentors developers through formal and informal channels
• Offers support to Developer Lead and to Maintenance Lead, and collaborates with both to continuously improve delivery.

Senior Automation Business Analyst

• Consult with clients to understand surveillance needs and workflows
• Analyze customer data schemas and identify enhancement opportunities
• Design ETL workflows, create flow/UML diagrams, and analyze large datasets
• Write clear and detailed functional/technical specifications (FRS) based on business requirements (BRDs)
• Conduct walkthroughs of specifications with both internal teams and clients
• Estimate implementation efforts in collaboration with project managers
• Perform QA on implementations to ensure high alert quality and low false positives
• Work closely with engineers and stakeholders across the product lifecycle

• Business Requirements Elicitation and Critical Analysis – Functional expert, with strong knowledge of end-end business process on Calypso Application
• Liaise with all related Business and Support Unit stakeholders, including Product Owner, to analyze and challenge business requirements
• Develop functional specifications and detailed user stories
• Research to determine if solutions currently exist within Calypso or required customization
• Strengthen functional testing strategy definition and activities
• Contribute to Product functional improvement with metrics on business usage
• Validate the effectiveness and coverage of test strategy

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Senior Automation Business Analyst

Business Analyst

Business Analyst