Business Analyst

• The Business Analyst will join a team to generate insights that will guide our operational strategy and day-to-day-execution.
• This position will work closely with the operations team to shape the structure and support the business.
• Uncover trends and correlations to develop insights that can materially improve our operational decisions.
• Apply data mining, quantitative analysis, and statistical models to understand how our customers interact with us.
• Collaborate and partner across the organization to develop best practices for your function and advocate for improvements.
• Own the design, development, and maintenance of ongoing performance metrics, reports, analyses, dashboards, etc.

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements as well as change management
• Provide consultative support to stakeholders to help them to achieve desired changes and outcomes
• Document and manage requirements traceability matrix and confirm solution meets requirements
• Utilize modeling techniques to produce diagrams, and models that illustrate system and data relationships, and business process flows for both current and future states
• Analyze the business requirements and validate potential solutions/approaches with business and finance technical staff to identify potential improvements in functionality and processes, and ways that technology can help to achieve organizational goals
• Perform the project manager role in conjunction with the business analyst role on appropriately sized requests or projects to ensure all project tasks are planned and executed based on the project requirements
• Support business and technical partners in all aspects of testing including test script development, acceptance criteria, integration testing, test data creation, user acceptance testing, etc.
• Proactively facilitate conversations between functional and technical teams to ensure common and thorough understanding of business needs and solution capabilities to achieve better outcomes
• As needed participate in dialog with vendors and SNHU staff to understand vendor solutions and obligations, confirm vendor offerings, and monitor vendor performance towards SNHU requirements.
• Other duties and responsibilities as assigned.

Senior Business Analyst, Finance Technology

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• The Sr Business Analyst supports product teams by translating business needs and product priorities into detailed, actionable requirements and execution plans.
• Partnering closely with the Product Manager, this role refines and manages the product backlog, supports prioritization, and ensures delivery aligns with intended business outcomes.
• The Business Analyst may execute delegated Product Manager activities when capacity or capability constraints exist and play a key role in validating delivered functionality, tracking outcomes, and supporting product execution.
• Partners with Product Managers on backlog refinement and prioritization, including sequencing work based on value dependencies and capacity.
• Defines the development-ready stories and requirements by breaking down epics and features into user stories, defines acceptance criteria, and documents high‑level non‑functional requirements.
• Executes the delegated Product Managers’ responsibilities when the PM capacity or capability is limited, ensuring continuity of product execution.
• Collaborates with development teams and Solution Architects to ensure stories are well understood and aligned with business outcomes.
• Validates solutions aligned to the business units by participating in and supporting User Acceptance Testing to confirm delivered functionality meets defined requirements and acceptance criteria.
• Measures visibility into delivery and outcomes by tracking and reporting on stakeholders to surface risks, dependencies, and performance insights.

Senior Business Analyst

• Review, label, classify, and validate data according to detailed project guidelines
• Ensure **accuracy, consistency, and quality** across assigned tasks
• Apply instructions objectively when evaluating or categorizing content
• Identify edge cases, discrepancies, and annotation issues
• Escalate unclear or inconsistent cases when needed
• Perform quality checks and provide clear feedback where required
• Meet productivity and quality expectations in a remote work environment
• Work independently while following project standards and timelines

LLM Business Analyst

• Partner with assigned Relationship Manager(s) to successfully manage Business Banking relationships and the loan portfolio
• Contribute to the profitability and growth of Business Banking by retaining and expanding relationships with existing clients
• Analyze financial data and prepare comprehensive written analysis
• Manage credit quality within the team’s credit portfolio
• Provide guidance to customers
• Identify and successfully capitalize on opportunities to deepen and expand existing relationships
• Manage credit risk
• Respond to prospect or customer credit questions

Business Banking Relationship Analyst

• Responsible for the provisioning of access for new and current caregivers; this includes the process of creating, maintaining, and removing user accounts to various systems, ensuring the right level of access at the right time
• Provides customer support and tier 2 support for end user community
• Demonstrates intermediate knowledge of provisioning and fulfillment of access requests for IT primary services
• Serves as an escalation path for troubleshooting moderately complex access issues
• Works independently to provision access to moderately complex systems in a timely, highly-accurate fashion, taking direction from senior team members, supervisor, manager or director
• Performs multiple tasks simultaneously, completing assigned tasks on time
• Supports the vision, mission and values of the organization in all respects
• Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change
• Provides and maintains a safe environment for caregivers, patients and guests
• Conducts all activities with the highest standards of professionalism and confidentiality
• Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate
• May perform additional duties of similar complexity within the organization, as required or assigned

Identity Management Analyst 2

• Support QVC and drive data-informed decision-making across operations and supply chain functions
• Analyze complex business challenges, apply advanced analytics and modelling
• Deliver insights and recommendations that improve forecasting, inventory management, and overall operational performance
• Develop advanced analytical models, including machine learning solutions
• Design and automate predictive and prescriptive reports to support business decision-making
• Analyze large, complex datasets and translate findings into actionable insights
• Partner with cross-functional teams to identify opportunities to improve efficiency, quality, and performance
• Lead strategic initiatives across multiple business areas
• Support senior leadership by preparing executive-level presentations
• Mentor and coach junior analysts

Senior Operations Business Analyst

• Document business processes
• Prepare executive communications
• Develop reports and presentations
• Support strategic planning efforts
• Facilitate stakeholder meetings

Federal Business Analyst, Technical Writer

• Understand the entire lifecycle of a class action or similar matter, determine what data is required based on functional requirements, and define how that data and business rules will translate to internal applications.
• Develop and publish technical specifications, technical requirements, and other documentation, as required.
• Design data mappings and transformations which will be used to drive ETL procedures.
• Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
• Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
• Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
• Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
• Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
• Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
• Interact and correspond professionally with team members, project management, clients, and other stakeholders.
• Account for and accurately log time against project work.

• Translates ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity.
• Effectively elicits information to create concise, organized Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using standard, industry recognized tools and best practices.
• Manages requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
• Identifies opportunities and contributes recommendations based on analysis of requirements and future impacts.
• Partners with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
• Creates detailed Use Cases, User Stories and other documents to illustrate business needs.
• Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
• Conducts research and interviews subject matter experts to create "As-is" and "To-be" process flows.
• Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
• Contributes to enhancements of Business Analysis best practices and suggestions for improvements.
• Creates business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing.
• Creates the traceability between requirements and scenarios to ensure business requirements are met.
• May monitor and report on testing activity and results.
• Consults with others in the development of appropriate training materials to support the needs of functional areas.
• May provide support to other entry and junior level Business Analysts.
• May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
• Other duties as assigned.

Business Analyst III

• monitors and reports on adherence to role-based access controls
• performs regular internal audits to ensure data integrity and privacy
• engage in and respond to third-party audit requests
• exhibit a professional attitude, communication style, and presence
• conduct routine audits reviewing and assessing compliance with departmental policies and procedures on data migration, EPCS, system access
• provide requested reports and documentation as required and coordinating with IA SOX to respond to any findings
• configure compliance reports highlighting findings, recommendations and areas of concern
• administer investigations into potential compliance violations or breaches, gathers evidence, conducts interviews, and prepares reports on the findings
• monitor disaster recovery exercises tracking scheduling compliance and completion
• serve as a bridge between Epic technical teams and Internal Audit
• coordinate meetings to review findings and deficiencies with teams and assist in remediation plans
• draft, prepare and disseminate education on identified compliance violations with minimal manager supervision
• manage smaller projects with multiple teams and participates in multi-disciplined project teams
• maintain documentation for routine audits, compliance reports and Audit Board requests
• monitor clinical and technical team adherence to policies and procedures
• analyze internal controls, policies and procedures, identify weaknesses and recommend improvements
• collaborate with Epic Security group to ensure all Epic certifications are up to date for Epic analysts with EMR access
• monitor planning and testing of downtime and disaster recovery procedures
• leverage ServiceNow for incident management review and change control compliance

Compliance & Environment Management Analyst

• Analyze business requests to be solved with automated systems.
• Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
• Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems.
• Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations.
• Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions.
• Coordinates and facilitates client meetings.
• Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
• Demonstrates a basic knowledge of systems/modules to design system screens and database structures.
• Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
• Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades.
• Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training.
• Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests.
• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality.
• Participates in the resolution of issues to ensure a successful implementation.
• Tests and learns to analyze possible courses of action and solutions.
• Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
• Assists with the project planning efforts on small development efforts.
• Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations.
• Maintains software deployment plans as directed.

• Manage and oversee the standalone dental mailbox, including triage, routing, escalation management, and workflow coordination
• Partner with Sales to support standalone dental and vision growth initiatives
• Coordinate Gateway enhancement initiatives
• Support sales teams with RFP coordination, reporting requests, quote tracking, broker issue resolution, and strategic case support
• Support reporting and analytics related to standalone dental growth

Business Analyst jobs in Idaho

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Business Analyst

Senior Business Analyst, Finance Technology

Operations Lead Analyst – Business Acceptance Testing

Senior Business Analyst

Senior Business Analyst

LLM Business Analyst

Business Banking Relationship Analyst

Identity Management Analyst 2

Senior Operations Business Analyst

Federal Business Analyst, Technical Writer

Business Analyst

Business Analyst III

Compliance & Environment Management Analyst

Business Analyst

Senior Project Management Analyst, Aetna Dental/Vision