Identity Management Analyst 2

St. Charles Health System

Identity Management Analyst provisioning access for caregivers at St. Charles Health System.

Posted 6/21/2026full-timeRemote • Arizona, Florida, Idaho, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Tennessee, Utah, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $53,414 - $80,142 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the provisioning of access for new and current caregivers; this includes the process of creating, maintaining, and removing user accounts to various systems, ensuring the right level of access at the right time
Provides customer support and tier 2 support for end user community
Demonstrates intermediate knowledge of provisioning and fulfillment of access requests for IT primary services
Serves as an escalation path for troubleshooting moderately complex access issues
Works independently to provision access to moderately complex systems in a timely, highly-accurate fashion, taking direction from senior team members, supervisor, manager or director
Performs multiple tasks simultaneously, completing assigned tasks on time
Supports the vision, mission and values of the organization in all respects
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change
Provides and maintains a safe environment for caregivers, patients and guests
Conducts all activities with the highest standards of professionalism and confidentiality
Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate
May perform additional duties of similar complexity within the organization, as required or assigned

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree in Information Technology, Business, or a related field preferred
A minimum of two years IT provisioning or Identity Management experience is required
Knowledge of current and emerging technologies, service delivery processes, clinical practices, and inpatient or outpatient operations preferred
Understanding and working knowledge of provisioning principles (e.g. role-based access, request processes)
Experience with reacting to end user / business requests
Four years of experience in a distributed computing environment, healthcare, or customer service environment preferred

Benefits

Comp & perks

medical
dental
vision
a 403(b) retirement plan
a generous Earned Time Off (ETO) program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT provisioningIdentity Managementprovisioning principlesrole-based accessservice delivery processesclinical practicesinpatient operationsoutpatient operationstroubleshootingcustomer service

Soft Skills

customer supportproblem-solvingtime managementprofessionalismconfidentialitycommunicationindependenceadaptabilityteam collaborationchange management

Certifications

high school diplomaGEDBachelor’s degree in Information TechnologyBachelor’s degree in Business