Billing Specialist

• Coordinates and facilitates patient billing and collection activities
• Processes payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications
• Researches payments, denials, and accounts
• Builds strong working relationships with assigned business units

PFS Representative, CBO Billing, Follow-up, Denials Management

• Track and monitor the submission and acceptance of e-billed invoices through eBillingHub and specific vendor sites.
• Assist Billing Coordinators as needed to help resolve submission issues, including appeals of rejections and reductions.
• Check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E.
• Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines.
• Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others.
• Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices.
• Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E.
• Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary.
• Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items.
• Other duties as assigned by the E-Billing Supervisor.

E-Billing Coordinator

• Process Agency Bill transactions in EPIC, including premiums, taxes, fees, installments, split receivables, and wholesale billing.
• Generate and process transactions based on carrier invoices, rating sheets, allocation spreadsheets, and supporting documentation.
• Process pre-bill transactions and surplus lines activity in accordance with business requirements and regulatory guidelines.
• Review and verify EPIC data fields before processing.
• Collaborate with Account Management and internal teams to address billing questions, corrections, and discrepancies.
• Investigate and resolve billing issues, coordinating with appropriate departments.
• Associate and manage documentation within EPIC activity codes for audit readiness.
• Navigate EPIC and Microsoft Office tools to support billing functions.
• Identify opportunities to improve billing workflows and efficiency.

Billing Specialist – Shared Services

• Review details of an account to determine if insurance was previously filed and determine if claims filing is necessary.
• Clear documentation of account findings and ensure the account is pushed through the designed workflow.
• Communication with clients regarding claims updates on payments, adjustments, or denials.
• Ability to work in client systems to confirm accounts are being handled accordingly by our providers.
• Eligibility review through online portals.
• Audit non-insurance desks for accounts that should have been reviewed by the insurance team.
• Knowledge of carrier-specific timely filing for the claims process and eligibility requirements.
• Ability to communicate with insurance carriers and identify claim issues.
• Ability to communicate with patients on their involvement to ensure claims can be paid.
• Daily accounts worked requirements min. 125

Billing and Insurance Specialist

• Perform billing and accounts receivable functions by working collaboratively with Support Specialists, consulting staff, and other associates to support the enterprise’s initiatives.
• Assist with project management and train other associates.
• The Billing Operations Specialist is responsible for delivering timely and accurate client billing across the enterprise.
• This role supports accounts receivable, billing quality assurance, and invoice processing, while also providing secondary operational support for associates that may include, but is not limited to, travel and associate expense operations, scheduling, and client team support on various administrative client matters.
• Working closely with the Revenue Operations and Systems Manager, this position partners with Finance, HR, IT, consulting staff, and client teams to ensure billing accuracy, maintain policy compliance, and identify process improvements.
• The Specialist also contributes to documentation, training, and project management activities to enhance enterprise-wide financial operations.
• Conduct monthly billing QA reporting, including pre-bill adjustments, mark-ups, invoice consolidations, addition of value-added fees and data charges.
• Analyze client work in progress (WIP), prepare and format invoices, coordinate approvals and finalize or reinstate when needed.
• Work with consultants to modify invoice details, enter new clients and project codes, and maintain accuracy and compliance with contract specifications.
• Assist client teams with accurate capture and approval of billable time and expenses.
• Submit finalized invoices by auto e-bill or client-specific portals, ensuring write-offs are properly documented and approved.
• Monitor accounts receivable balances, aged receivables and WIP; resolve billing issues and client inquiries.
• Maintain accurate client billing information updating in coordination with associates and client teams.
• Serve as a subject matter expert on the enterprise’s billing process and related software.
• Continually identify and implement process improvements in billing, time tracking, and travel expense workflows in collaboration with Shared Services departments and business unit leaders.
• Process or serve as a backup for staff record updates (new hires, role changes, permissions) in coordination with HR.
• Help maintain system integrity and assist with upgrades, integrations, and administration of billing, timekeeping, and expense management platforms.
• Assist with project management activities in support of Finance and Operations initiatives, and support travel coordinators with expense submissions.
• Train associates and consulting staff on billing and expense procedures, systems, and best practices.
• Support administration of the organization’s T&E policy by reviewing and monitoring expense submissions and corporate card activity, ensuring compliance with IRS and internal guidelines, and escalating policy exceptions as needed.
• Contribute to internal communications, documentation, and knowledge sharing to ensure consistency across teams.
• Manage special projects, provide subject matter expertise, and train or mentor other billing support staff.
• Interact with department leaders, consultants, or other associates to troubleshoot complex issues.
• Reissue approved reinstated invoices when changes are required.
• Assist with creating and maintaining documentation of procedures regularly to ensure they are up to date and accurate.

Billing Operations Specialist

• Supports the complete and timely collection of revenue for assigned groups by performing accurate coding and entry of patient and charge information into the billing system.
• Tracks all high dollar claims from charge entry to payment and resolves complex carrier issues.
• Actively follows up on outstanding complex claims/or charges.
• Reviews and resolves complex issues that result in payer denials, including appeals, coding corrections, medically necessity rules and other related functions.
• Assists the auditor in reviewing notes for medical necessity.
• Works with the authorization department to resolve authorization issues with complex procedures.
• Runs and maintains tracking logs to track complex high dollar procedures and report the results to the billing department management team.
• Contacts the various Provider Service Representatives to resolve repetitive payment issues.
• Acts as a resource for the Billing Staff for complex issues.
• Analyzes and resolves billing issues, keeping A/R to no more than 10% over 60 days.
• Processes daily correspondence, claim status, handle denials, appeals and re-bills.
• Answers billing questions and inquiries from patients and internal staff.
• Updates patient files with address changes, contact information changes, etc., as needed.
• Reviews all policy changes on a regular basis and informs supervisor and charge entry specialist of such changes.
• Efficiently navigates assigned insurance companies' proprietary websites to find policies, research payments, etc.
• Keeps supervisor apprised of matters regarding accounts receivable.
• Responds to requests from billing company in a timely fashion.
• Researches denials and submits correct claims/medical documentation.
• Reviews and manages claims within the work dashboard hold buckets for resolution.
• Creates, maintains and updates reports, as directed.
• Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
• Helps train new revenue cycle staff.
• Collects and reviews end of day reports.
• Checks work e-mail on a regular basis throughout the workday.
• Participates in and completes all required trainings and in-services.
• Performs other duties as assigned.

Billing Specialist II

• Assembling and maintaining all necessary documentation for billing purposes
• Maintaining billing system database
• Identifying, analyzing and reconciling discrepancies in data
• Posting to sub ledgers
• Coordinating account eligibility with Membership areas
• Providing billing information to internal and external contacts
• First line collections
• Professional and timely oral or written communication to internal and external customers
• Fully proficient with daily tasks and able to handle more complex billing situations with minimal guidance.

Senior Billing Specialist

• Provide Epic product function, design, and build expertise and experience needed for successful product implementation.
• Serve as the primary resource dedicated to application design, validation, and build within assigned area.
• Assess current state, design and implement future-state workflows by interacting with department representatives to analyze business/operational needs, and translate these into proper system configuration.
• Provide demonstration of system functionality; create and submit regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned.
• Coordinate/facilitate organizational meetings and attend weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.
• Develop, support, and maintain documentation and procedures as needed and provide training to other IT staff and user clients as appropriate.
• Troubleshoot problems identified by team members and end-users, analyze and coordinate system changes, and implement approved changes based on customer-designated priorities.
• Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards and Change Control processes.
• Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assist with training of end-users on proper use of the system.
• Contribute to preparation of testing scripts, perform unit/system/integrated testing tasks in a structured manner, and appropriately document test results.
• Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.
• Provide on-site support as needed during Go-live/Downtime events.

Senior Analyst – Epic Hospital Billing

• Responsible for planning, directing, organizing, monitoring and staffing departmental services.
• Oversees and coordinates the insurance billing function, including claims submission, follow-up, and denial management.
• Supports staff in maintaining accuracy and timeliness in claims processing.
• Develops and implements quality assurance initiatives and monitors compliance with payer and policy requirements.
• Conducts regular audits and analyzes performance metrics.
• Partners with Revenue Cycle leadership on training and process improvement initiatives.

Insurance Billing Supervisor – Full Time, Day Shift

• Prepare and process client invoices in the firm's PSA/ERP billing system
• Run and distribute billing reports; research prior invoices and billing history as needed
• Assist partners and bill managers with billing inquiries and workflow support
• Maintain data integrity in client management systems, including client information and time entry records
• Support new hire onboarding on time entry procedures and billing workflows
• Develop and maintain collaborative working relationships with colleagues and internal stakeholders
• Keep the Billing Team Lead informed of potential issues, discrepancies and deadline challenges
• Perform other duties as assigned to support the overall billing function

Billing Coordinator

• Perform timely follow-up on outstanding insurance claims and unpaid accounts
• Investigate and resolve claim denials, rejections, and underpayments
• Post insurance and patient payments accurately and reconcile discrepancies
• Identify trends in denials or payment issues and escalate as needed
• Work aging reports and prioritize accounts based on timely filing and payer guidelines
• Communicate with insurance companies to obtain claim status, reprocess claims, or correct errors
• Submit corrected claims, appeals, and supporting documentation as needed
• Collaborate with coding and front-end teams to resolve billing issues at the source
• Maintain accurate account documentation and follow-up notes in the system

• Maintains billing system database
• Identifies, analyzes and reconciles discrepancies in data
• Posts to sub ledgers
• Coordinates account eligibility with Membership areas
• Provides billing information to internal and external contacts; and first line collections
• Professional and timely oral or written communication to internal and external customers
• Fully proficient with daily tasks and is able to handle more complex billing situations with minimal guidance and provide recommendations for decision making

• Responsible for handling all aspects of the billing process
• Exceptional responsiveness to the Firm’s Partners
• Work effectively, productively, and quickly in a very detail-oriented environment
• Use good judgement
• Excellent organizational, problem-solving, and time management skills
• Work comfortably in an environment with defined deadlines
• Interact with the Firm’s Partners in a professional, articulate manner
• Work professionally and cooperatively with peers and management
• Maintain a regular and predictable work schedule and full attention to work activities on behalf of the firm

Billing Specialist jobs in Florida

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PFS Representative, CBO Billing, Follow-up, Denials Management

E-Billing Coordinator

Billing Specialist – Shared Services

Billing and Insurance Specialist

Billing Operations Specialist

Billing Specialist II

Senior Billing Specialist

Senior Analyst – Epic Hospital Billing

Insurance Billing Supervisor – Full Time, Day Shift

Billing Coordinator

Billing Coordinator

Senior Billing Specialist

Billing Specialist