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Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Provide Epic product function, design, and build expertise and experience needed for successful product implementation.
- Serve as the primary resource dedicated to application design, validation, and build within assigned area.
- Assess current state, design and implement future-state workflows by interacting with department representatives to analyze business/operational needs, and translate these into proper system configuration.
- Provide demonstration of system functionality; create and submit regular status reports to immediate Lead Analyst/Project Manager/IT Leadership as assigned.
- Coordinate/facilitate organizational meetings and attend weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.
- Develop, support, and maintain documentation and procedures as needed and provide training to other IT staff and user clients as appropriate.
- Troubleshoot problems identified by team members and end-users, analyze and coordinate system changes, and implement approved changes based on customer-designated priorities.
- Review and test build and new releases/enhancements prior to implementing in the production environment, and maintain established guidelines related to build standards and Change Control processes.
- Collaborate with Principal Trainers in the design and development of role-based training programs to support the workflows to be implemented, and assist with training of end-users on proper use of the system.
- Contribute to preparation of testing scripts, perform unit/system/integrated testing tasks in a structured manner, and appropriately document test results.
- Provide expertise and experience to the development of activation plans, application activation tasks, and production environment readiness.
- Provide on-site support as needed during Go-live/Downtime events.
Requirements
What you’ll need- Bachelor's degree in Information Systems, Computer Science, Business Administration or related field or equivalent education, training and/or experience
- 3+ years of experience providing analytical support for Epic Hospital Billing module in a large health system
- Epic HB certification
- Must reside in Georgia, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.
Benefits
Comp & perks- Health & Wellness: Medical, dental, vision, and prescription drug coverage.
- Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
- Work-Life Balance: Paid time off, holidays, and family leave benefits.
- Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
- Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic product functionapplication designsystem configurationworkflow designtroubleshootingunit testingsystem testingintegrated testingdocumentationChange Control processes
Soft Skills
analytical supportcommunicationcollaborationtrainingproblem-solvingorganizational skillsfacilitationreportingteamworkleadership
Certifications
Epic HB certification