Bilingual

• Communicate with international customers via phone and email
• Retrieve and compile information as requested from records, emails, and other documents.
• Support high-demand clients with urgency, professionalism, and clear follow-through in a fast-paced environment.
• Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases.
• Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies.
• Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government.
• Compile and submit data to regulatory authorities in compliance with established procedures.
• Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services.
• Collaborate with cross-functional teams to design and implement new regulatory services.

Bilingual Global Registration Specialist – Cosmetic Services

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative, Bilingual/Spanish

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs.
• Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle.
• Document all patient interactions in real time using the care coordination platform.

Bilingual Care Coordinator

• Provide direct clinical support to patients undergoing medication abortion
• Respond to patient’s medical questions and concerns, delivering timely triage, clinical assessment, and patient-specific nursing guidance
• Ensure every patient feels heard, supported, and cared for—providing culturally responsive, evidence-based care during moments that matter most.

Telehealth Registered Nurse, Bilingual Spanish

• Promote safe and nurturing relationships between young children and their caregiver
• Implement strategies that prevent adverse childhood experiences and promote wellbeing
• Operate within Local, State and Federal Regulations as well as adhere to all MECA policies and procedures
• Identify pregnant women and families who may benefit from home visiting services
• Determine child and family’s eligibility utilizing standardized selection and admission criteria
• Develop transition plans with families
• Conduct scheduled visits with family based on needs identified in the family plan
• Provide services to promote parental competence, and successful early childhood development
• Build relationships, establish goals, and support wellness across multiple domains
• Provide prenatal, post-partum and ongoing home visits
• Conduct family satisfaction surveys annually and at exit
• Marketing and promoting the Home Visiting component within the community

Bilingual Home Visiting Provider

• Provide medication abortion care to patients via Hey Jane’s online platform
• Conduct visits via video, phone or asynchronously
• Review patients’ medical intake responses
• Communicate with patients via HIPAA-compliant messaging app or during live appointments
• Determine eligibility for online medication abortion treatment
• Prescribe medications to a mail-order pharmacy or arrange local pharmacy pickup
• Respond to medical inquiries from patients requiring further evaluation
• Direct nursing staff regarding referrals and additional prescriptions as necessary

Bilingual jobs in New Mexico

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Bilingual Global Registration Specialist – Cosmetic Services

Care Center Representative, Bilingual/Spanish

Bilingual Care Coordinator

Telehealth Registered Nurse, Bilingual Spanish

Bilingual Home Visiting Provider

Nurse Practitioner, Bilingual Spanish