Analyst

• Analizează și procesează, din punct de vedere tehnic și administrativ, cazurile și documentele alocate
• Verifică și validează facturile de garanție transmise de unitățile de service, conform procedurilor în vigoare
• Gestionează și soluționează solicitările/tichetele primite de la front office și rețeaua de service
• Acordă aprobări tehnice în limita competențelor stabilite și escaladează cazurile complexe atunci când este necesar
• Asigură respectarea criteriilor de eligibilitate, a termenelor limită și a volumelor de lucru stabilite
• Monitorizează și respectă indicatorii de performanță (KPI-uri) specifici activității
• Colaborează cu echipele interne și cu reprezentanții clientului pentru clarificarea și soluționarea cazurilor
• Identifică neconformități și erori recurente și propune măsuri de îmbunătățire a proceselor
• Întocmește și actualizează rapoarte și evidențe aferente activității desfășurate
• Respectă politicile de calitate, confidențialitate și securitate ale companiei.

Analist Garantii, Limba Engleză

• Manage multimedia incidents end-to-end, including detection, classification, prioritization, documentation, and data consolidation
• Perform technical analysis and diagnostics of multimedia issues (K1/K2)
• Develop recommendations and corrective actions to support problem resolution and improve product quality
• Coordinate and monitor ongoing investigations
• Prepare and maintain technical documentation
• Participate in regular cross-functional reviews and reporting activities
• Capture and share lessons learned

Multimedia Incident Analyst

• Ești responsabil/ă cu identificarea, documentarea și managementul cerințelor de business din punct de vedere tehnic, de la stadiul de inițiativă până la implementare
• Organizezi și conduci ședințele de analiză cu beneficiarii sistemelor informatice pentru a identifica, extrage, analiza și documenta cerințele
• Definești, din punct de vedere tehnic, specificațiile funcționale și non-funcționale pentru cerințele de business privind dezvoltarea sistemului
• Creezi și actualizezi schemele de proces impactate de solicitările de modificare
• Ești responsabil/ă de redactarea și revizuirea documentației de analiză pentru soluția solicitată
• Elaborezi, împreună cu reprezentanții Delgaz Grid, user journey-ul aferent proceselor analizate
• Gestionezi schimbările funcționale și non-funcționale solicitate de client
• Ești responsabil/ă de corectitudinea și completitudinea documentelor care conțin cerințele de business și descrierea soluțiilor tehnice
• Realizezi și alte sarcini care decurg în mod natural din rolul tău.

Business IT Analyst

• Understand and, if needed, challenge the requirements
• Contribute with the rest of the team to continuous improvements of the testing process

Automated Testing Analyst

• Act as the key link between business experts and technical teams, translating complex business needs into clear, structured requirements and pseudocode for implementation.
• Define and articulate product objectives, scope, and constraints, ensuring alignment with business goals and long-term strategy.
• Contribute to backlog prioritization, write user stories and acceptance criteria in tools like Jira or Azure DevOps, and support developers throughout the implementation phase.
• Analyze, model, and optimize business processes, recommending improvements and ensuring efficient, scalable solutions.
• Design and execute regression testing strategies, validate releases, and proactively identify risks and impacts of changes on the product.
• Facilitate communication across stakeholders, manage expectations, and deliver clear updates through presentations and documentation in tools like Confluence.
• Encourage best practices, support experimentation, and contribute to a culture of continuous learning and innovation.
• Coach and guide other Business Analysts, contributing to knowledge sharing and capability growth at organizational level.

Senior Business Analyst, German

• Ensures accounting quality of activities of one or more accounting cycles in accordance with Group-defined deadlines and local and Group accounting standards.
• Performs critical control and preparation tasks to review and justify monthly accounts and close books on time.
• Validates all deliverables from his/her cycle(s) produced by all actors (CBS, Conduent, and related processes) included auxiliary accounting, specifically account reconciliations and justifications.
• Performs accounting cycle reviews of one or several cycles in accordance with deadlines and accounting standards (Group and Local).
• Delivers feedback to CBS Company(ies) Leader and chief accountant before company result validation and sending reporting package to consolidation team.
• Manages the daily relationship with the subcontractor following day-to-day activities and performance, supervising the escalation process, and providing the necessary validations for operational deliverables.
• Initiates and conducts operational action plan with the various actors (CBS, Conduent and related processes ...) to correct malfunctions and achieve the KPI, TCCI (Internal Control Compliance Rate) and SLA targets within his/her remit.
• For all cycle-related questions acts as main contact of CBS Company(ies) Leader.
• Provides all the necessary assistance and data to the auditors or tax/regulatory controllers from his (her) cycle(s) and ensures their certifications without qualified opinion or absence of anomalies.
• Contributes to and participates in cycle(s) progress and cycle-related processes.
• Implements the validated standards in all his/her activities and proposes best practices to develop future standards.

Senior General Ledger Analyst

• Lead the development and management of key suppliers by utilizing advanced sourcing and end-to-end commodity management practices for assigned Direct Purchasing commodities.
• Drive significant cost optimization initiatives through the use of competitive bidding, eAuctions, Electronic Catalogs, blanket contracts, commodity planning, opportunity assessments, business intelligence requirements, and advanced spend analytics.
• Own and consistently exceed cost savings targets, while leading process improvement initiatives and ensuring delivery against Key Performance Indicators.
• Oversee and ensure proper routing of low value and emergency Purchase Requests in collaboration with the remotely located Transactional Purchasing Services team.
• Act as a strategic partner to key stakeholders by developing in-depth commodity expertise and defining sourcing strategies aligned with evolving market conditions, pricing dynamics, and technology trends.
• Lead the full Purchasing Sourcing Process, including but not limited to bid list strategy, RFQ development, complex supplier negotiations, supplier selection, sourcing approvals, and contract or purchase order issuance, while ensuring proper governance and documentation.
• Ensure all sourcing, contracts, and Purchase Order transactions are fully compliant with Corporate Purchasing Policies and Procedures, while promoting best practices across the organization.
• Proactively manage, mitigate, and resolve complex commercial issues and risks with suppliers to ensure business continuity and performance.
• Provide leadership, mentorship, and coordination support to other buyers, contributing to team capability development and operational excellence.

Senior Strategic Buying Services Analyst

• Act as the primary point of contact for production alerts, identifying anomalies and performing initial triage using logs and metrics
• Work hands-on with Datadog, LogicMonitor, ServiceNow in production support environments
• Benefit from regular security awareness training to strengthen your security practices
• Execute complex operational tasks, from failover procedures to strategic maintenance
• Monitor system health using Datadog, LogicMonitor, or similar observability and monitoring tools
• Analyze logs, metrics, and traces to determine incident scope and impact
• Manage the incident lifecycle, including triage, prioritization, and escalation coordination
• Document and track incidents in ServiceNow and Jira Service Management
• Coordinate with application and development teams, providing initial technical analysis to support faster resolution
• Communicate clear, concise incident updates, translating technical status into actionable information
• Maintain accurate incident records and provide structured shift handovers to incoming analysts

NOC Analyst

• Own, optimize, and maintain the Workday Absence & Time Tracking modules
• Manage configuration changes, enhancements, and resolve issues
• Lead implementation activities from requirements gathering to rollout
• Support implementation and potential ownership of Workday Scheduling
• Collaborate with HR, Payroll, and business teams to gather requirements and deliver solutions
• Ensure strong integration with other Workday modules and systems

Analyst jobs in Romania

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