NOC Analyst

Dev.Pro

NOC Analyst responsible for monitoring and maintaining mission-critical cloud environments. Analyzing alerts and performing initial triage on production incidents across global teams.

Posted 6/9/2026full-timeRemote • 🇷🇴 RomaniaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

AWSAzureDNSDockerKubernetesMySQLPostgresServiceNow

About the role

Key responsibilities & impact

Act as the primary point of contact for production alerts, identifying anomalies and performing initial triage using logs and metrics
Work hands-on with Datadog, LogicMonitor, ServiceNow in production support environments
Benefit from regular security awareness training to strengthen your security practices
Execute complex operational tasks, from failover procedures to strategic maintenance
Monitor system health using Datadog, LogicMonitor, or similar observability and monitoring tools
Analyze logs, metrics, and traces to determine incident scope and impact
Manage the incident lifecycle, including triage, prioritization, and escalation coordination
Document and track incidents in ServiceNow and Jira Service Management
Coordinate with application and development teams, providing initial technical analysis to support faster resolution
Communicate clear, concise incident updates, translating technical status into actionable information
Maintain accurate incident records and provide structured shift handovers to incoming analysts

Requirements

What you’ll need

2+ years of IT support and incident management experience, including triage, prioritization, and escalation
Experience with monitoring and observability tools (Datadog, LogicMonitor, or similar)
Ability to navigate dashboards and perform log correlation
Solid understanding of DNS, load balancing, and HTTP/HTTPS protocols
Advanced English communication skills (written and verbal)
Clear communication with technical teams and stakeholders during incident response
Ability to manage multiple priorities in fast-paced environments
Strong analytical and problem-solving skills with a methodical approach to troubleshooting
Strong sense of ownership and accountability with the ability to stay calm and organized during critical incidents
Disciplined approach to following operational processes and maintaining 24/7 shift coverage
Self-motivation with the ability to adapt and learn quickly
Understanding of security best practices (access control, data protection, phishing prevention, security policy compliance)
Desirable:
Experience with ServiceNow and/or Jira Service Management
Experience using Slack or Microsoft Teams in a support environment
Experience in Help Desk, NOC, SOC, or L1/L2 technical support roles
Familiarity with AWS and Azure
Familiarity with Kubernetes and Docker
Exposure to PostgreSQL, MySQL, and Amazon RDS
Familiarity with GitHub Actions, Bitbucket, and Amazon SQS

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Dev.Pro Website LinkedIn All Job Openings 501 - 1000 employees Founded 2011 🤝 B2B 💳 Fintech ☁️ SaaS B2B
Fintech
SaaS Dev. Pro is a software development partner that supports technology companies with custom outsourced software development services. With over 13 years of experience, a team of more than 900 experts, and operations in over 50 countries, Dev. Pro provides a comprehensive range of services including cloud development, DevOps, software testing and QA, system integration, and application security. The company caters to a wide array of industries such as digital commerce, fintech, hospitality, and healthcare by delivering tailored software development experiences. Dev. Pro emphasizes quality, innovation, and a transparent collaboration process to accelerate growth for ambitious startups and Fortune 500 enterprises alike, ensuring successful outcomes through a well-balanced and efficient team approach. NOC Analyst 🔥 28 minutes ago 🇷🇴 Romania – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧐 Analyst 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Act as the primary point of contact for production alerts, identifying anomalies and performing initial triage using logs and metrics
Work hands-on with Datadog, LogicMonitor, ServiceNow in production support environments
Benefit from regular security awareness training to strengthen your security practices
Execute complex operational tasks, from failover procedures to strategic maintenance
Monitor system health using Datadog, LogicMonitor, or similar observability and monitoring tools
Analyze logs, metrics, and traces to determine incident scope and impact
Manage the incident lifecycle, including triage, prioritization, and escalation coordination
Document and track incidents in ServiceNow and Jira Service Management
Coordinate with application and development teams, providing initial technical analysis to support faster resolution
Communicate clear, concise incident updates, translating technical status into actionable information
Maintain accurate incident records and provide structured shift handovers to incoming analysts 🎯 Requirements
2+ years of IT support and incident management experience, including triage, prioritization, and escalation
Experience with monitoring and observability tools (Datadog, LogicMonitor, or similar)
Ability to navigate dashboards and perform log correlation
Solid understanding of DNS, load balancing, and HTTP/HTTPS protocols
Advanced English communication skills (written and verbal)
Clear communication with technical teams and stakeholders during incident response
Ability to manage multiple priorities in fast-paced environments
Strong analytical and problem-solving skills with a methodical approach to troubleshooting
Strong sense of ownership and accountability with the ability to stay calm and organized during critical incidents
Disciplined approach to following operational processes and maintaining 24/7 shift coverage
Self-motivation with the ability to adapt and learn quickly
Understanding of security best practices (access control, data protection, phishing prevention, security policy compliance)
Desirable:
Experience with ServiceNow and/or Jira Service Management
Experience using Slack or Microsoft Teams in a support environment
Experience in Help Desk, NOC, SOC, or L1/L2 technical support roles
Familiarity with AWS and Azure
Familiarity with Kubernetes and Docker
Exposure to PostgreSQL, MySQL, and Amazon RDS
Familiarity with GitHub Actions, Bitbucket, and Amazon SQS Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Workday HRIS Analyst – Time & Absence 🕒 May 30 AUTO1 Group 5001 - 10000 👥 B2C 🏪 Marketplace 🚗 Transport Website LinkedIn All Job Openings System Analyst for Workday Absence & Time Tracking at AUTO1 Group. Enhancing capabilities through strategies, structures, and systems to improve team growth. 🇷🇴 Romania – Remote 💰 Convertible Note on 2020-07 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst Support and Configuration Analyst 🕒 May 26 Inetum 10,000+ employees 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Support & Configuration Analyst involved in upgrading the MultiCash Banking Application. Responsible for client incidents and technical requests in a large enterprise environment. 🇷🇴 Romania – Remote 💰 Post-IPO Equity on 2007-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst Support and Configuration Analyst 🕒 May 22 Inetum 10,000+ employees 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Support & Configuration Analyst for Inetum, focusing on MultiCash application upgrades and client support. Collaborating with teams to ensure seamless technical processes for clients. 🇷🇴 Romania – Remote 💰 Post-IPO Equity on 2007-03 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst Analyst, Vcheck Intelligence 🕒 May 21 Vcheck 51 - 200 📋 Compliance 💸 Finance 🏠 Real Estate Website LinkedIn All Job Openings Join Vcheck Intelligence as an Analyst conducting investigative due diligence research in a remote setting. Ideal for bilingual candidates with a passion for investigations and career growth. 🇷🇴 Romania – Remote 💵 RON4k - RON4.5k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Analyst 🗣️🇧🇷🇵🇹 Portuguese Required Warranty Analyst, Italian 🕒 May 19 Manning Global AG 501 - 1000 🎯 Recruiter 🤝 B2B 📡 Telecommunications Website LinkedIn All Job Openings Warranty Analyst supporting warranty claims for a multinational IT services company. Collaborating with service teams and ensuring compliance with warranty policies. 🇷🇴 Romania – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧐 Analyst 🚫👨‍🎓 No degree required 🗣️🇮🇹 Italian Required View More Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

incident managementtriageprioritizationescalationlog correlationDNSload balancingHTTPHTTPSsecurity best practices

Soft Skills

advanced English communicationclear communicationanalytical skillsproblem-solving skillsownershipaccountabilitycalmness under pressureorganizational skillsself-motivationadaptability