Administrative Assistant

• Help new customers establish platform credentials with our various partners
• Provide responsive customer support by diagnosing issues, troubleshooting problems, and delivering effective solutions to ensure a positive user experience
• Collect proper documentation and forms to maintain customer files accurately and consistently in accordance with department workflows and procedures
• Update customer information in our internal databases, on carrier platforms, and carrier partners
• Task and pend to ensure timely and accurate processing, follow up as needed
• Contribute or create a standard operation procedure for each process to be shared amongst your team for training and reference
• Provide clear communication and documentation of workflow status
• Respond to inquiries in a timely and professional manner

Junior Operations Assistant – Administrative Coordinator

• Manage inbound phone calls and coordinate schedules for inspections and remediation work.
• Handle email correspondence and support accounts payable and receivable processes.
• Make follow-up calls and assist leadership with inventory tracking and ordering.
• Ensure communication, scheduling, and administrative tasks are handled accurately and efficiently.
• Schedule inspections, remediation appointments, and project-related visits for team members.
• Process accounts payable and accounts receivable documentation and track invoices.

Office Manager – Executive Assistant

• Receives, routes, and tracks incoming and outgoing materials, including controlled or routine correspondence, reports, and memoranda.
• Prepares documents such as forms and reports using office automation; this includes creating technical material, graphs, and charts, and entering data into established tracking systems.
• Manages appointment and meeting schedules for the Director and senior staff, coordinates conference room bookings, attends meetings, and prepares minutes.
• Serves as the first point of contact for visitors and callers, responding to general inquiries and resolving procedural questions.
• Performs tasks such as purchasing supplies according to guidelines, maintaining filing systems, and assisting with staff travel documents.
• Coordinates orientation for new staff and contractors, tracks required training, and assists with the preparation of travel requests and vouchers for new employees.
• Responsible for taking fingerprints and ensuring investigation documents are completed and forwarded for background checks.
• Performs timekeeping duties using the ITAS system for the health center.

Administrative Support Assistant

• Serve as the primary point of contact for visitors, customers, and guests, providing exceptional customer service.
• Greet visitors, determine the purpose of their visit, and direct them to the appropriate staff member or department.
• Check in visitors and customers in accordance with agency procedures and security protocols.
• Answer, screen, and route incoming telephone calls in a professional and timely manner.
• Respond to general inquiries from customers, visitors, and staff by providing accurate information and assistance.
• Maintain visitor logs and ensure compliance with CJIS Security Policy requirements and agency security procedures.
• Verify visitor identification and issue visitor badges as required.
• Monitor visitor access and help ensure restricted areas remain secure.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Maintain a clean, organized, and professional reception area and front office environment.
• Perform administrative support tasks, including filing, data entry, record maintenance, copying, scanning, and document preparation.
• Maintain confidentiality of sensitive information and records in accordance with agency policies and applicable regulations.
• Provide clerical and administrative support to agency staff as needed.
• Operate standard office equipment, including multi-line telephone systems, computers, copiers, and scanners.
• Follow all agency policies, procedures, and security requirements.
• Perform other duties as assigned.

Administrative Assistant jobs in New Mexico

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Junior Operations Assistant – Administrative Coordinator

Office Manager – Executive Assistant

Administrative Support Assistant

Administrative Assistant