Administration

• Process customer orders in ERP systems with a strong focus on accuracy and timeliness
• Review and validate order details, ensuring all commercial and customer requirements are correctly captured
• Collaborate with internal teams (Production, Finance, Trade Compliance) and communicate with customers to ensure smooth order execution
• Maintain and update customer data and ensure consistency of information across ERP, CRM, and other systems
• Monitor delivery timelines and coordinate shipments to meet customer expectations
• Identify and implement solutions when standard order fulfillment cannot meet customer requirements
• Manage order acknowledgments, documentation, and archiving in compliance with company policies
• Support continuous improvement initiatives and maintain accurate, up-to-date order records, including handling changes

Order Administrator

• Support the inventory management and logistics activities for Digital Power spare parts
• Ensure that warranty replacement items are dispatched to customers in time
• Ensure that defect items from customers are picked up in time
• Ensure that defect items are inbound by warehouse in time
• Track and clarify overdue spare parts with multiple parties
• Monitor stock levels of spare parts in the warehouse
• Work closely with service teams, warehouse partners, and other relevant stakeholders
• Prepare regular and ad-hoc spare part status reports to comply with GDPR policies at all times
• Respond to email and telephone inquiries in a timely manner

Spare Part Administration Assistant

• Act as main contact with the customer regarding documentation management aspect, participate in various meetings with customers;
• Analyze customer documentation requirements from quote to cash; ensure support on documentation aspects in quote phase;
• Plans the documentation processes in accordance with the project charters;
• Ensure all documentation requirements are met throughout all project phases; own, develop & update the documentation list and status;
• Review customer comments on documentation and ensure on time submissions;
• Works closely with the project team, coordinate and expedite activities for documentation, revisions and approvals with the assigned support teams and customers;
• Collect, organize, store and send to customers the electronic & hardcopy documentation;
• Highlight documentation project change requests from customers;
• Develop and implement strategies to comply with the customer requirements within agreed timeframe.

Project Documentation Administrator

• Administer the client's Storage and Backup Infrastructures’ Systems
• Provide technical support for the client storage and backup infrastructures’ users (Connectivity, performance, troubleshooting, storage, backups, etc.)
• Manage the backup clients, schedules and retentions
• Monitor and evaluate the performance of storage and backup services
• Coordinate the replacement of failed Backup, Storage & SAN components, and service restoration
• Create and maintain detailed technical and graphical documentation as needed
• Develop/update tools and scripts to improve and automate the administration of the Storage and Enterprise Backup operations
• Lead complex projects involving storage solutions and products for mid-large environments
• Provide on-call rotation-based support outside of business hours

Storage & Backup Administrator

• Function as a mediator between the partners and the company for any matters that may arise.
• Assist brokers with system/process issues
• Process changes requests after issuance (endorsements, cancellations, BM changes)
• Coordinate with the Product Team regarding any platform issues that may occur.
• Facilitates renewal processes with brokers
• Provide policy copies, certificates and proof of insurance at the client’s requests
• Handle the Broker’s portal administration.
• Provide support via phone call for any inquiries regarding policies from customers

See all jobs on JobTailor

Order Administrator

Spare Part Administration Assistant

Project Documentation Administrator

Storage & Backup Administrator

Sales Administrator