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About the role
Key responsibilities & impact- Act as main contact with the customer regarding documentation management aspect, participate in various meetings with customers;
- Analyze customer documentation requirements from quote to cash; ensure support on documentation aspects in quote phase;
- Plans the documentation processes in accordance with the project charters;
- Ensure all documentation requirements are met throughout all project phases; own, develop & update the documentation list and status;
- Review customer comments on documentation and ensure on time submissions;
- Works closely with the project team, coordinate and expedite activities for documentation, revisions and approvals with the assigned support teams and customers;
- Collect, organize, store and send to customers the electronic & hardcopy documentation;
- Highlight documentation project change requests from customers;
- Develop and implement strategies to comply with the customer requirements within agreed timeframe.
Requirements
What you’ll need- Bachelor’s degree;
- Proficient English language skills - verbal, reading and writing;
- Excellent organizational skills, including time management and follow-up;
- 1-year experience in documentation development would be considered a plus.
Benefits
Comp & perks- At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
documentation managementdocumentation development
Soft Skills
organizational skillstime managementfollow-upcommunication skills
Certifications
Bachelor’s degree