Administration

• Provide administrative support to firm leaders as assigned, including managing schedules and communications.
• Maintain confidentiality of sensitive information.
• Prepare correspondence and reports as required.
• Assist with bookkeeping and budgeting as needed.
• Assist with coordination and booking of staff travel.
• Maintain client databases and contact information.
• Coordinate meetings, including preparation of agenda and minutes.
• Coordinate shareholder approval of QSR department expenses and assist with coding and reconciliation of company credit card reports.
• Assist with routine billing as required.
• Assist with Power Point presentations and marketing projects/campaigns as assigned.
• Perform various other tasks as assigned that may not fall within the scope of this job description.
• Be aware that the firm is subject to professional standards.
• Understand, follow, and comply with the Company’s policies, procedures, and work rules.
• Must be available to work the hours required to meet deadlines for work assigned. This requires flexibility and working hours that may include weekend days, especially during busy periods.

Administrator

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

Senior Application Administrator

• Responsible for the overall management and leadership of the Memory Care community
• Achieve and maintain targeted occupancy goals
• Supervise and develop all employees
• Ensure that the services provided exceed customer needs and expectations
• Oversee day-to-day activities.

Memory Care Administrator – Executive Director

• Serve as the lead administrator for Jira Software, Jira Service Management, and Confluence Cloud.
• Manage workflows, screen schemes, custom fields, permission models, notifications, issue security, project templates, and platform-wide configurations.
• Establish and enforce governance standards, naming conventions, and best practices to ensure scalability, audit readiness, and platform consistency.
• Administer user provisioning, licensing, and role-based access integrations with Microsoft Entra ID and SailPoint IdentityNow.
• Lead the configuration and continuous improvement of JSM Service Desk operations.
• Manage ITSM workflows for Incident, Change, Problem, Request, and Service Catalog Management aligned to ITIL standards.
• Support multi-channel ticket intake, including portal, email, and Slack integrations.
• Develop dashboards, reporting, and analytics for operational visibility.

Senior ITSM Administrator

• Serve as the analyst to meet with business owners, document requirements, and implement them effectively with team or manager guidance.
• Perform maintenance and customization of designated systems and provide basic technical support and troubleshooting for application-related issues.
• Develop reports and dashboards as requested.
• Implement basic security measures and configurations for enterprise applications and execute a business continuity disaster recovery plan if needed.
• Assist in maintaining system documentation and provide training and assistance to single users or a small group of users.
• Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
• Perform other job duties as assigned.

Associate Application Administrator

• Support the daily operations of the practice by assisting with client communication, scheduling, referrals, and general administrative tasks
• Serve as a central point of coordination between clients, therapists, and administrative processes
• Maintain accurate logs and trackers (Call Log, Referral Tracker, etc.)
• Ensure administrative workflows are followed consistently and thoroughly
• Communicate payment-related information clearly and professionally when needed
• Assist with basic billing tasks including charging services and supporting client balances
• Support daily office operations and ensure a smooth and organized environment
• Assist with administrative tasks, documentation, and coordination as assigned
• Assist with social media coordination and content collaboration as directed

Office Administrator

• Provide guidance and escalation support to the Corporate IT team
• Oversee the health of our PSA and RMM systems
• Manage incidents and monitor performance
• Troubleshoot issues and maintain documentation
• Provide training and communicate effectively
• Respond to emergencies and execute internal projects

Infrastructure Administrator III

• Responsible for the overall management and leadership of the Assisted Living community
• Achieving and maintaining targeted occupancy goals
• Supervision and development of all employees
• Ensure that the services provided exceed customer needs and expectations
• Oversee day-to-day activities

Assisted Living Administrator – Executive Director

• Identify the roles and responsibilities of the AIT in a Long-Term Facility.
• Assist in analyzing the various operations within a nursing facility.
• Act as a liaison between the nursing facility, residents, families and outside community.
• Compile and develop reporting on budget projections, revenue and expenses.
• Bring up issues related to HR and Risk Management situations within the facility.
• Assist in capital improvements and participate in Advisory committees.
• Assist in monitoring and directing execution of policy and procedural changes.
• Develop relationships with the support team (HR/Therapy/Clinical/Finance).
• Support Clinical efforts by understanding QA measures and holding people accountable.

Administrator in Training

• Identify the roles and responsibilities of the AIT in a Long-Term Facility.
• Assist in analyzing the various operations within a nursing facility.
• Act as a liaison between the nursing facility, residents, families and outside community.
• Compile and develop reporting on budget projections, revenue and expenses.
• Ensure all employees, residents and families are treated with the utmost respect.
• Actively engage with community groups and cultivate relationships with local hospital leadership and physicians.
• Monitor industry regulations, laws, compliance updates and enact changes as necessary.
• Utilize time effectively to study Federal and State regulations and develop a sound understanding of industry best practices.
• Understand staffing level requirements and adhere to industry and company standards.
• Assist in monitoring and directing execution of policy and procedural changes.
• Involve in resolving HR issues and Risk Management situations within the facility.
• Assist in capital improvements and participate in Advisory committees.
• Contribute to safety programs and develop a stellar reputation within the industry and community.
• Develop relationships with the support team (HR/Therapy/Clinical/Finance) to assist in meeting/exceeding goals.
• Support Clinical efforts by understanding QA measures and holding people accountable.
• Monitor collections and A/R daily.
• Develop and execute creative ideas to increase employee engagement and minimize turnover.

Administrator – Training

• Receive and route incoming customer requests via phone and email.
• Support material management activities at the branch including shipping, receiving and returning of parts.
• Administrative support to managers within the branch.
• Performs all other duties assigned by the Manager.

Branch Service Administrator

• Consults, advises, leads and assists practice management in providing leadership and direction by performing financial and productivity reporting, clinical effort and compensation alignment, budget development and monitoring.
• Fulfills service level assistance to assigned MCVP clinical departments to facilitate health system wide alignment.
• Ensures compliance with VCU and VCUHS policies and procedures.
• Works closely and in collaboration with MCVP Clinical Departments, physicians, advanced practice providers, staff, and management to resolve issues.
• Maintains current knowledge of all state and federal laws and regulations and health system policies and procedures.

Business Associate Administrator

• responsible for managing all business-related activity to achieve the company vision and supporting strategies
• ensure that the company image as an ethical and high-quality provider of health services is maintained
• aid in the overall operation of the community in accordance with current applicable federal, state and local standards, guidelines, and regulations while completing the required training hours for certification or licensure
• responsible for becoming familiar with the standards of practice for skilled nursing and long-term care and achieving a proficient level of competency within all departments of the community

• Review licensing eligibility, gather and verify required documentation, accurately complete licensing forms, and ensure compliance with state insurance and licensing regulations.
• Manage licensing activities for assigned regions (typically 3–10 states), including resident and non-resident transactions, renewals, and address or demographic updates.
• Update and maintain producer license records in agency or licensing management systems, tracking renewals, expirations, and status changes.
• Respond to internal and external inquiries via email, service tickets, and phone regarding licensing requirements, procedures, and application or renewal status.
• Prepare routine reports and documentation related to licensing activity, compliance, and operational metrics.
• Prioritize multiple requests, maintain accurate and auditable records, and manage deadlines in a high-volume administrative environment.
• Meet or exceed productivity and quality targets while demonstrating attention to detail, follow-through, and accountability.
• Participate in onboarding and ongoing training, collaborate with team members, and adhere to confidentiality, ethical standards, and internal procedures.

Licensing Administration Associate

• Manage and service retirement plan accounts, ensuring client satisfaction and regulatory compliance.
• Build rapport with plan sponsors and brokers on complex plan issues.
• Respond to plan sponsors’ requests for information on various issues.
• Conduct trend analysis of issues and response times.
• Develop improvements to workflows and procedures for efficiency and client satisfaction.

See all jobs on JobTailor

Administrator

Senior Application Administrator

Memory Care Administrator – Executive Director

Senior ITSM Administrator

Associate Application Administrator

Office Administrator

Infrastructure Administrator III

Assisted Living Administrator – Executive Director

Administrator in Training

Administrator – Training

Branch Service Administrator

Business Associate Administrator

Administrator in Training

Licensing Administration Associate

Retirement Plan Account Administrator