Administration

• Administer SAP user access, including provisioning, modification, and de-provisioning of roles across SAP environments
• Validate and interpret access requests to ensure proper role assignment aligned with job responsibilities and business requirements
• Support and maintain SAP role structures, including workgroups, approval workflows, and access dependencies
• Ensure compliance with segregation of duties (SoD) policies and enterprise security standards
• Manage the lifecycle of SAP roles, including design support, enhancements, testing, deployment, and retirement
• Provide ongoing support for SAP access-related issues, including troubleshooting role assignments and authorization errors
• Collaborate with business units to understand access needs and ensure appropriate role design

Platform Administrator – SAP Role Administration

• The Assured Position, Navigation and Timing (APNT) Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract.
• Develop system and reference architectures for expeditionary APNT within mounted, dismounted, and C2 environments.
• Develop user requirements and technical specifications for expeditionary APNT capabilities.
• Develop thorough testing practices and analysis of incremental system improvements as they become technologically and programmatically available.
• Develop modeling for the entire project lifecycle using a tailored and integrated framework based on TOGAF and ITIL best practices.
• Develop / author deliverables in the form of technical papers and technical briefs required to convey information, interpret data, and provide courses of action to decision makers.
• Deployment and Testing of the Test Asset Fly-Away Kit (TAFAK).
• Perform market analysis/technical assessments of new and emerging, commercially available APNT capabilities, including anti-jam antennas, distribution hubs, and various mission-essential accessories.
• Mentor government and contractor staff on PNT related topics.
• Providing SME support on APNT system integration within/on military platforms and with PNT dependent client systems.
• Conduct / participate in modeling and simulation activities on APNT capabilities/systems.
• Vulnerability assessments: Evaluate military platforms and systems to identify vulnerabilities to jamming, spoofing, and other MDA threats.
• Mitigation strategies: Develop, test, and implement technologies and procedures to protect friendly forces from PNT attacks.
• Offensive operations: Advise on tactics to deny, degrade, or deceive an adversary's access to PNT data.
• Technology evaluation: Assess new technologies for PNT resilience, such as advanced anti-jam antennas, multi-sensor integration, and alternative PNT solutions.
• Interagency and coalition coordination: Collaborate with interagency and allied partners to build a common understanding of PNT-related challenges and coordinate responses.
• Review CDRLs from APNT vendors to ensure contract / technical compliance and that positive progress is being made.
• Assist team leadership/members in identifying and implementing process improvement initiatives, problem-solving actions, and in gaining consensus from senior leadership and stakeholders on solutions to issues that may conflict with existing policies, organizational objectives, and/or practices.
• Gather and apply data to determine, update, and maintain credible and relevant metrics in support of program objectives and decision points.

Assured Position, Navigation and Timing Administrator

• Manage the primary membership inbox; triage, troubleshoot, and resolve member issues regarding platform navigation, account access, and operational questions.
• Track inquiry metrics (response times, resolutions) within the CRM and cleanly escalate complex technical, financial, or contract issues to internal teams.
• Identify recurring member friction points and proactively update member-facing FAQs and internal resource guides.
• Own the administrative intake, vetting, and data entry for new member applications and account setups.
• Maintain pristine member records in Salesforce/HubSpot, executing routine data to ensure organization and contact information is accurate.
• Handle basic list management, audience segmentation, and pull routine reports to give internal teams visibility into member engagement.
• Build and validate audience lists for member announcements, newsletter distributions, and targeted marketing email campaigns.
• Proof outbound communications prior to distribution to ensure flawless formatting and compliance with brand standards.
• Assist with the logistical coordination, list prep, and production support for live and virtual member webinars and forums.

Member Support Administrator

• Responsible for configuring, monitoring, tuning, and troubleshooting the SAP technical environment
• Collaborate to resolve SAP transport and source code problems
• Responsible for the installation, upgrade and maintenance of SAP systems and ancillary components
• Evaluates and design of interfaces between SAP and external systems
• Maintains the SAP Data Dictionary and database objects
• Manages the migration of SAP database and application configuration into production

Senior SAP Application Administrator

• Support the contracts team for a growing international and domestic portfolio
• Oversee high-volume, fast-paced agreements with U.S. DoD and foreign customers
• Manage customer relationships and collaborate with program and functional teams
• Resolve emerging issues to ensure successful contract execution
• Identify contractual risks and mitigate with appropriate contract provisions
• Serve as key business advisor to program managers on contractual and operational matters
• Plan and execute successful contract negotiations of a complex nature
• Maintain comprehensive and organized electronic and hard copy records of all contracts

Principal, Sr. Principal Contract Administrator

• Provide one-to-one inbound telephone contact with applicants
• Provide support through outbound calls as well
• Accurate documentation

Benefits Administration Services Associate

• designing, coding, testing, implementing, maintaining, and supporting multiple administration systems and processes
• design and implement large and complex technical solutions
• diagnosing, debugging, and resolving software problems
• preparing and modifying technical documentation
• project management duties for the technical aspects of large and complex projects
• provide leadership as a model of how others should interact and accomplish tasks

Senior Application Development Administrator

• Develop and implement strategies for managing company facilities in alignment with business goals and growth plans, including acquisition, construction, renovation, and lease closeout activities.
• Negotiate and review lease agreements to ensure favorable terms and compliance with company policies and legal requirements.
• Maintain accurate lease records, track expenses, develop budgets, and identify cost-saving opportunities.
• Lead facility maintenance strategies, including preventive and corrective maintenance, and ensure compliance with health, safety, and environmental regulations.
• Oversee major infrastructure systems such as HVAC, electrical, and plumbing.
• Monitor facilities budgets, ensuring all projects and activities are executed within financial constraints and identify cost savings.
• Establish and manage relationships with vendors and contractors for maintenance, construction, and other services.
• Ensure contracts include clear SLAs and monitor performance.
• Collaborate with the Safety team to ensure all facilities meet safety and security requirements, including OSHA and fire safety regulations.
• Develop and implement risk management and emergency preparedness plans.
• Oversee space planning and office layouts to optimize operational efficiency, and manage office relocations, expansions, and downsizing initiatives.
• Leverage facility management software for maintenance schedules, asset management, and work orders, and implement technology solutions to improve efficiency and data accuracy.
• Collaborate with stakeholders across departments (HR, IT, Operations, Inventory/Property) to ensure facilities support broader company goals.
• Develop KPIs for facility operations and provide regular reports to the supervisor.
• Ensure training on best practices, compliance, and systems.

Facilities Administrator

• Manage, maintain, and enhance our Power Platform and SharePoint 365 environments.
• Ensure solutions meet standards for deployment and governance.
• Define and enforce security, authentication, and governance best practices using Azure AD, Managed Identities, and Key Vault.
• Implement and manage CI/CD pipelines in Azure DevOps for automated build, testing, and deployment of application components.
• Recommend and implement best practices to improve maintainability, security, and user adoption.
• SharePoint Administration administer and support SharePoint Online.
• Design, configure, and maintain SharePoint sites, libraries, lists, workflows, and permissions.
• Manage site provisioning, migrations, and upgrades.
• Develop and maintain documentation, design diagrams, and deployment standards supporting scalable enterprise delivery.
• Response to user requests for accounts, environments, and guidance in Power Platform.
• Develop training materials, deliver workshops, and provide ongoing support.
• Maintain Power Platform and SharePoint Center of Excellence.

Power Platform Administrator

• Prioritize and schedule senior leader-level employee time
• Plan and implement logistics for senior leader-level internal and external events
• Coordinate and process domestic and international business travel arrangements
• Communicate a wide variety of information with multiple audiences, both verbally and in writing
• Track and maintain information relevant to organizational operations and schedules

Executive Office Administrator – EOA

• Prioritize and schedule senior leader-level employee time and availability with a strong focus on balancing meetings and opportunities for dedicated work
• Plan and implement logistics for senior leader-level internal and external events
• Coordinate and process domestic and international business travel arrangements, monitor travel logistics, generate expense reports, provide visibility of report status, and assist in reconciling corporate credit card charges and verify payments to ensure timely and accurate reimbursement
• Process and screen incoming and outgoing communications to ensure proper dissemination of information
• Communicate a wide variety of information with multiple audiences, both verbally and in writing
• Track and maintain information relevant to organizational operations and schedules
• Track and maintain designated conference room schedules for availability and efficient use of resources
• Coordinate with the appropriate focal(s) to support the acquisition and maintenance of resources, such as office supplies
• Provide guidance to less experienced employees

Executive Office Administrator

• Select and manage a team of data modernization and informatics staff
• Lead the team’s strategic planning and implementation process
• Manage data infrastructure to improve data integration, enhance interoperability, assure effective data governance, and support the development of reporting and visualizations
• Ensure modernization efforts achieve improved timeliness and quality of data, better coordination of data activities and systems, reduction of data burden, and integration of emerging and open-source technologies where possible
• Coordinate with experts across the agency to assess the agency data environment and identify improvements required for the development of an effective data warehouse and data integration strategy.

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