Account Specialist

• Learn account priorities for specific tumor types and local trends relevant to clinical practice.
• Conduct opportunity assessments and identify multi-disciplinary customers within accounts across the patient journey to inform business priorities.
• Develop tumor-focused business plans based on key insights and engagement plans focused on key account partners.
• Educate and engage HCPs about efficacy, safety, and dosing profiles for FDA-approved indications.

Oncology Account Specialist managing lung cancer patient care

Oncology Account Specialist – Lung

Oncology Account Specialist engaging healthcare professionals for lung cancer treatment. Collaborating with Oncology Business Manager to enhance patient care.

• Promote Pfizer’s product portfolio to healthcare providers and specialists
• Educate members of the healthcare community regarding the appropriate use of Pfizer products
• Call on accounts and organized customers to improve patients’ experience with Pfizer products
• Play a critical role in increasing Pfizer’s brand with high-value target customers
• Link insightful assessment of the account to strong understanding of Pfizer’s products

Senior Oncology Account Specialist promoting Pfizer’s products in oncology care

Senior Oncology Account Specialist, Lung Cancer

Senior Oncology Account Specialist promoting Pfizer’s oncology products to healthcare providers and improving patient experiences. Collaborating with medical and healthcare professionals for strategic account management.

• Ensure that the firm receives timely payments from debtors.
• Monitor accounts, contacting clients with overdue balances, negotiating payment plans, and documenting collection efforts.
• Serve as a liaison between the firm and its clients, helping maintain financial stability.
• Regularly review the firm’s accounts receivable to identify overdue accounts.
• Keep track of outstanding debts and prioritize collection efforts.
• Ensure firm commitments are adhered to as related to billing, providing direct contact and follow-up with each partner and client as assigned to ensure timely billing and collections.
• Contact clients with overdue accounts via phone, email, or written correspondence.
• Communicate professionally and empathetically, maintaining positive relationships while addressing payment issues.
• Address client inquiries and complaints related to billing and outstanding balances.
• Work collaboratively with clients to find mutually beneficial solutions.
• Attempt to collect overdue amounts directly from clients.
• Negotiate payment plans or settlements to facilitate debt recovery.
• Generate monthly client reminder statements, making any necessary revisions.
• Prepare bankruptcy claims, research, and submit claims for unclaimed property, propose, set up and maintain promissory notes/personal guarantees to ensure client compliance and assist in obtaining and interpreting the of research information/credit reports.
• Prepare final demand letters for management’s signature to send to clients following approval by the Firm’s General Counsel’s office.
• Recommend proposed transfers of any accounts to Firm’s collections attorney, including preparing the placement letter for management signature, gathering of all collection activities, client details and any other pertinent documentation.
• Maintain accurate records of all communication with delinquent account holders, including date, time, name and title of person spoken to and details of conversation/email.
• Document payment arrangements, promises to pay, and any other relevant details.
• Provide consistent updates and correct client collections contact information to the business intake and client data teams.
• Identify, research, and propose solutions to issues affecting the Firm’s ability to properly invoice its clients and/or the client’s ability to timely pay our invoices.
• Prepare regular reports on the status of unpaid accounts and progress in debt recovery.
• Keep the firm informed about collection activities and trends.
• Update management of any potential collection issues requiring escalation and providing recommendations for resolution.
• Provide timely submissions of any recommended proposed write offs accompanied by the required supporting information and appropriate coding.
• Prepare, review, and distribute, as appropriate, monthly reports for delinquent AR and WIP to partners.
• Provide reports reflecting AR analyses, aged WIP, DSO, potential and existing AR and WIP reserves, agreed upon metrics and key performance indicators.
• Confer with billing partners to determine reason(s) for aged AR & WIP and present strategies to obtain payment and ensure timely billing of WIP.
• Ensure the firm is in compliance with the terms of service, client’s outside counsel guidelines or any existing agreements in effect with respect to the client and/or matter.
• Provide any accrual information to partners or clients as assigned or requested.
• Act as the resource to partners and clients to resolve any issues hindering payment to the Firm or the billing of WIP.
• Collaborate with our internal departments as required and related to the team’s projects, issues, and concerns.
• Ability to support and train Client Account Specialist on processes and procedures.
• Other duties as assigned.

Senior Client Account Specialist ensuring timely payments for Husch Blackwell.

Senior Client Account Specialist

Senior Client Account Specialist ensuring timely payments for Husch Blackwell while monitoring debts and communicating with clients. Foster relationships and manage financial stability for the firm.

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Use territory data and market trends to uncover local insights and lead impactful customer engagements – virtually or in person.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS).

Territory Account Specialist enhancing patient outcomes in assigned geography

Cardiovascular Territory Account Specialist

Territory Account Specialist driving engagement and personalized experiences for healthcare providers. Collaborating across teams to improve patient outcomes and delivering tailored solutions.

• Manage transactional and programmatic custom orders, projects, and warehouse replenishment
• Provide primary customer and sales support through various contact methods
• Professionally intake, analyze, and resolve issues through execution of corrective action
• Plan and prioritize a high volume of tasks to meet customer-driven deadlines
• Provide timely communication and follow-up to external and internal customers throughout the order lifecycle
• Accurately collect and communicate custom print order specifications
• Collaborate with team, Sales organization, and customers to ensure effective program management
• Leverage analysis of various reports to identify opportunities and present recommendations to improve sales and operational efficiencies
• Maintain a high level of understanding of print database and systems knowledge
• Maintain a customer-branded website and facilitate requests for new program item adds and changes
• Organize and maintain up-to-date files, reports, and records
• Drive retention and sales through customer interaction
• Maintain effective follow-through in-line with standard operating procedures
• Identify opportunities for process improvements and assist in strategy development
• Create customer-facing program documentation as required
• Assess engagement with vendors/suppliers for the best interests of the company and customers

Print Account Specialist supporting profitable print sales and customer satisfaction

Print Account Specialist

Print Account Specialist dedicated to growing profitable print sales and ensuring customer satisfaction through direct support and collaboration.

Account Specialist jobs in Massachusetts

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Oncology Account Specialist – Lung

Senior Oncology Account Specialist, Lung Cancer

Senior Client Account Specialist

Cardiovascular Territory Account Specialist

Print Account Specialist